Duties and Responsibilities:
• Transport guests and luggage by shuttle bus to and from the Main Lodge
• Check luggage and assist Front Desk to perform guest check-ins/check-outs when required, as well as answer the phone at the Desk at various times throughout the day
• Provide guests with information about service facilities, the area, and local attractions
• Deliver special requests to guest rooms (wood, room service, wine, etcetera)
• Assist the Conference team with set-up and tear-down of functions
• Respond to fire alarms occurring on Property and giving status updates to the Front Desk
• Must be fully-trained in emergency procedures as they relate to the Lodge
• Keep the Lodge vehicles, the Bell Hut, and the guest washrooms clean daily
• Communicate with other departments in a friendly and professional manner
• Monitor driving habits and adhere to safety rules and road regulations
• Aid with snow-clearing in the winter
• Ensure supplies are on hand for the Bell team
• May be assigned other duties as required by the Front Office Manager, Assistant Front Office Manager, and the Front Desk Supervisor
• Arrive on time and groomed appropriately, as per CRMR Employee Handbook
• Assist other departments, as needed