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Night Auditor

job description

Tracking revenues and inventory, submitting data to team sheets, trouble shooting any imbalances from the audits.

Reports to
Front Office Manager
Hours
As required
Primary Function

To balance revenues from all outlets and provide efficient and courteous service to all guests of the Lodge.

Duties & Responsibilities
  • Balance daily revenues for Rooms and F&B by pulling reports and exporting information in to Excel spreadsheets.
  • Troubleshoot any areas that do not balance or cash outs that are not recorded by F.D. Agents or F&B servers/managers.
  • Process billing for third-party booking agents (e.g. Expedia).
  • Compile accurate data for the Lodge Manager, Owners and Controller.
  • Complete the day and roll the system to the new day.
  • Complete biweekly balances for the officer accounts.
  • Ensure that accounts are rolled on a biweekly basis for payroll and accounting purposes.
  • Perform Front Office and Bell Duties duties as required; including room reservations, check-ins and check-outs.
  • Deal with guest issues as they arise – ensure that the guest requests are met and relevant information is passed on to the day shift.
  • Handle any complaints or deliveries at night in conjunction with the night cleaner.
  • Monitor the security of the property overnight and liaise with external security staff.
  • Provide communication to all departments re: activity during the night.
  • Ensure guest check in, departure information is correct and accounts are accurate for billing.
  • Create nightly reports; daily sales report, journal, breakdown and deposit sheets.
  • Compile month reports, log revenue, complaints, comments and reservation totals.
  • Assisting the Admin with data entry during the night when required.
Experience
  • Previous Front Office or Audit experience preferred.
  • Accounting experience or education is an asset.
  • Experience with Opera and Squirrel systems preferred an asset.
  • Excellent interpersonal, verbal and written communication skills.
  • Detail oriented with strong numerical and problem solving abilities.
  • Highly organized and self- motivated.
  • Strong computer skills are required, in particular a proficiency with Microsoft Office applications.
  • Must have the ability to work independently and remain calm in the event of situations arising during the night.
  • Full Driver’s License is an asset
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