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Available Positions

At CRMR, our mission is to provide excellent service and ensure that we are ‘Always an Escape’ for our guests. CRMR is looking for employees who are dedicated to providing superior customer service, committed to going the extra mile for guests and passionate about the Canadian Rockies. In addition, we are looking for team players who are interested in learning new skills. We are always in search of new members to join our team.

If you do not see your desired position listed below, please feel free to submit an application to our Human Resources Department for further consideration.

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Opportunities in the Canadian Rockies

Please click "Learn More" next to the desired position for a detailed job description.

Front Office

    • Night Auditor – Front Desk (May – Oct 2017) - Mountain Properties

      Come join our family as a Night Auditor! Canadian Rocky Mountain Lodge operates 3 boutique lodges in the Canadian Rockies (Buffalo Mountain Lodge in Banff AB, Deer Lodge in Lake Louise AB and Emerald Lake Lodge in Field, BC).

      We offer subsidised staff accommodations & meal plans, career growth opportunities, and lots of other perks such as staff events and activities, fitness facilities, staff canoe/kayak pass, mountain bike’s available for staff, movie nights, trips to the CRMR game ranch where we raise bison, elk and cattle, restaurant discounts and more.

      Positions begin in May and continue through to October with possibility of extension.

      Position title: Night Auditor – Front Desk (May – Oct 2017)
      Location: Mountain Properties
      Reports to: Front Office Manager
      Hours: As required
      Primary function:

      To balance revenues from all outlets and provide efficient and courteous service to all guests of the Lodge.

      Duties and Responsibilities:
      • Balance daily revenues for Rooms and F&B by pulling reports and exporting information in to Excel spreadsheets.
      • Troubleshoot any areas that do not balance or cash outs that are not recorded by F.D. Agents or F&B servers/managers.
      • Process billing for third-party booking agents (e.g. Expedia).
      • Compile accurate data for the Lodge Manager, Owners and Controller.
      • Complete the day and roll the system to the new day.
      • Complete biweekly balances for the officer accounts.
      • Ensure that accounts are rolled on a biweekly basis for payroll and accounting purposes.
      • Perform Front Office duties as required; including room reservations, check-ins and check-outs.
      • Deal with guest issues as they arise – ensure that the guest requests are met and relevant information is passed on to the day shift.
      • Handle any complaints or deliveries at night in conjunction with the night cleaner.
      • Monitor the security of the property overnight and liaise with external security staff.
      • Provide communication to all departments re: activity during the night.
      • Ensure guest check in, departure information is correct and accounts are accurate for billing.
      • Assisting the Admin with data entry during the night when required.

      Experience/background preferred:
      • Previous Front Office or Audit experience preferred.
      • Accounting experience or education is an asset.
      • Experience with Opera and Squirrel systems preferred an asset.
      • Excellent interpersonal, verbal and written communication skills.
      • Detail oriented with strong numerical and problem solving abilities.
      • Highly organized and self- motivated.
      • Strong computer skills are required, in particular a proficiency with Microsoft Office applications.
      • Must have the ability to work independently and remain calm in the event of situations arising during the night.

      Please email your resume to hr@crmr.com or hr2@crmr.com.

    • Guest Services Agent - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Guest Services Agent/Front Desk Agent. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Guest Services Agent
      Location: Emerald Lake Lodge, Field BC
      Reports to: Front Office Manager
      Hours: As required
      Primary function:

      Guest Service Agents are the face of Canadian Rocky Mountain Resorts, providing a high level of customer service to our guests from the initial reservation to the point of check out.

      Duties and Responsibilities:
      • Respond to reservation enquiries, providing guests with up to date information on our rates, special offers and packages.
      • Book room reservations, both over the phone and at the Front Desk.
      • Prepare for arriving reservations, ensuring guest requests are met to the best of our ability.
      • Welcome guests to the Lodge and provide an efficient check in experience.
      • Provide guests with accurate and relevant information about the Lodge, local area and attractions.
      • Book tours, activities and restaurant reservations for guests.
      • Handle guest requests during their stay to ensure maximum guest satisfaction.
      • Address all guest issues and complaints in a courteous manner, with the support of the Front Office management team.
      • Check out guests, providing accurate billing information and correctly processing payments.
      • Manage the hotel switchboard, directing calls to other departments as necessary.
      • Provide an accurate cash-out report at the end of each shift.
      • Other duties as required.

      Experience/background preferred:
      • Excellent interpersonal and communication skills.
      • A passion for customer service; previous experience is an asset.
      • Highly organized and detail oriented, with the ability to multitask.
      • Able to cope in high pressure situations.
      • Experience with Opera PMS is an asset.
      • Previous hotel experience preferred.
      • Must have the ability to work independently and remain calm in the event of emergency situations arise

       

    • Guest Services Agents (May – October) - Mountain Properties

      Come join our family as a Guest Services Agent/Front Desk Agent! Canadian Rocky Mountain Lodge operates 3 boutique lodges in the Canadian Rockies (Buffalo Mountain Lodge in Banff AB, Deer Lodge in Lake Louise AB and Emerald Lake Lodge in Field, BC).

      We offer subsidised staff accommodations & meal plans, career growth opportunities, and lots of other perks such as staff events and activities, fitness facilities, staff canoe/kayak pass, mountain bike’s available for staff, movie nights, trips to the CRMR game ranch where we raise bison, elk and cattle, restaurant discounts and more.

      Positions begin in May and continue through to October with possibility of extension.

      Position title: Guest Services Agents (May – October)
      Location: Mountain Properties
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      Guest Service Agents are the face of Canadian Rocky Mountain Resorts, providing a high level of customer service to our guests from the initial reservation to the point of check out.

      Duties and Responsibilities:
      • Respond to reservation enquiries, providing guests with up to date information on our rates, special offers and packages.
      • Book room reservations, both over the phone and at the Front Desk.
      • Prepare for arriving reservations, ensuring guest requests are met to the best of our ability.
      • Welcome guests to the Lodge and provide an efficient check in experience.
      • Provide guests with accurate and relevant information about the Lodge, local area and attractions.
      • Book tours, activities and restaurant reservations for guests.
      • Handle guest requests during their stay to ensure maximum guest satisfaction.
      • Address all guest issues and complaints in a courteous manner, with the support of the Front Office management team.
      • Check out guests, providing accurate billing information and correctly processing payments.
      • Manage the hotel switchboard, directing calls to other departments as necessary.
      • Provide an accurate cash-out report at the end of each shift.
      • Other duties as required.
      • Schedules are based on a five day work week, but must be flexible depending on business levels.
      • All GSA’s will be trained on the Audit shift (11pm-7am) in the event coverage is required.
      • On the job training is provided, with ongoing opportunities for learning and development.

      Experience/background preferred:
      • Excellent interpersonal and communication skills.
      • A passion for customer service; previous experience is an asset.
      • Highly organized and detail oriented, with the ability to multitask.
      • Able to cope in high pressure situations.
      • Experience with Opera PMS is an asset.
      • Previous hotel experience preferred.
      • Must have the ability to work independently and remain calm in the event of emergency situations arise
    • Bellperson (May – October) - Mountain Properties

      Come join our family as a Bell Person! Canadian Rocky Mountain Lodge operates 3 boutique lodges in the Canadian Rockies (Buffalo Mountain Lodge in Banff AB, Deer Lodge in Lake Louise AB and Emerald Lake Lodge in Field, BC).

      We offer subsidised staff accommodations & meal plans, career growth opportunities, and lots of other perks such as staff events and activities, fitness facilities, staff canoe/kayak pass, mountain bike’s available for staff, movie nights, trips to the CRMR game ranch where we raise bison, elk and cattle, restaurant discounts and more.

      Positions begin in May and continue through to October with possibility of extension.

      Position title: Bellperson (May – October)
      Location: Mountain Properties
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      To ensure that service is provided to guests upon their arrival and departure to act as a central point of contact for our guests. * Must have full valid drivers’ license and CLEAN abstract/driving record (out of country applicants will require an international license).

      Duties and Responsibilities:
      • Provide information about the local area, attractions and activities to our guests.
      • Greet all guests upon entering the main lobby.
      • Provide information about all CRMR lodges to our current and future guests.
      • Perform Front Office duties as required; including room reservations (by phone, e-mail, fax and in person)
      • Answer the telephone at the front desk when agents are busy or on break
      • Responsible for booking tours, airport transfers and taxi’s for guests.
      • May provide return transportation for our guests from the Lodge to downtown, under the direction of the FOM
      • Assisting the Housing Manager with staff pick up’s and drop offs at staff accommodation when required, under direction from the FOM
      • Responsible for arranging room drops and completing all room drops on time.
      • Assist food and beverage with seating guests when needed.
      • Assist guests with luggage
      • Execute all guest request/issues as they arise in a timely fashion– ensuring that the guest requests are met and relevant information passed on to the day shift.
      • Help guests stock fire wood and assist with starting fires in guests rooms when requested.
      • Meet with representatives of local attractions and tours to stay current on all options and keep all staff aware of changes.
      • Keep the brochure rack fully stocked.
      • Keep the Bellman Desk and area clean and tidy.
      • Keep the lobby and lounge area clean and tidy, this will involve cleaning windows, sweeping/mopping floors and dusting.
      • Empty hotel ashtrays 3 times a day.
      • Keep parking lots and grounds of the hotel garbage free.
      • Sweep walkway to the Front Desk and keep the hotel entrances clean.
      • Snow removal from the main entrance and walkway beside the Wainwright (seasonal).
      • Input of rooming lists.
      • Help out with check in’s and check outs when busy.
      • Assist with Incoming/Outgoing dry cleaning
      • Any other duties as required.

      Experience/background preferred:
      • Professional appearance and personality
      • Valid drivers’ license and CLEAN abstract/driving record (out of country applicants will require an international license).
      • Excellent interpersonal, verbal and written communication skills.
      • Good phone etiquette.
      • Previous customer service experience preferred
      • Experience in similar position an asset
      • ProServe Certificate
      • Must have keyboarding skills
      • Basic knowledge of Word, Excel, Outlook and Internet Explorer.
      • Opera knowledge an asset.
      • Must have the ability to work independently and remain calm in the event of emergency situations arise

Food & Beverage

    • Servers (May – Oct 2017) - Mountain Properties

      Come join our family as a Server! Canadian Rocky Mountain Lodge operates 3 boutique lodges in the Canadian Rockies (Buffalo Mountain Lodge in Banff AB, Deer Lodge in Lake Louise AB and Emerald Lake Lodge in Field, BC).

      We offer subsidised staff accommodations & meal plans, career growth opportunities, and lots of other perks such as staff events and activities, fitness facilities, staff canoe/kayak pass, mountain bike’s available for staff, movie nights, trips to the CRMR game ranch where we raise bison, elk and cattle, restaurant discounts and more.

      Positions begin in May and continue through to October with possibility of extension.

      Position title: Servers (May – Oct 2017)
      Location: Mountain Properties
      Reports to: Food and Beverage Manager, Assistant Food and Beverage Manager, Supervisors
      Hours: Various
      Primary function:

      To provide friendly, efficient service to our clients while maintaining a professional demeanour.

      Duties and Responsibilities:
      • Arrive on time and groomed appropriately (well pressed uniform, name tag, hair and teeth clean and neat)
      • Be knowledgeable about the menu’s (breakfast, lunch, dinner and lounge and house wine list)
      • Take food and beverage orders and ensure prompt delivery and quality of the product
      • Present cheques properly and ensure cash-outs are correctly completed
      • Complete mis en place and other daily duties as assigned
      • Be aware of dietary and allergy concerns
      • Present, open, pour and serve wine in appropriate wine glasses
      • Be knowledgeable on how to make house cocktails
      • Ability to discuss the CRMR wine program – including description of all white and red wine by the glass.
      • Make specialty coffees
      • Work well as a team player and representative of the Food and Beverage Department
      • Be adaptable for large groups or banquet shifts – day and night functions
      • Perform function room set up’s/ tear down’s – setting tables, chairs, cutlery & linen
      • Run food to tables and bus tables in a fast paced environment
      • Any other duties as required or communicated by the F&B Managers

      Experience/background preferred:
      • Minimum 1 year experience in a similar position
      • Knowledge of Squirrel an asset
      • PROSERVE (Alberta) or Serving It Right (British Columbia) certificate required
      • Grade 12 Diploma
      • Must have the ability to work all shifts Breakfast, Lunch and Dinner (AM, PM, MID Shifts)
      • Substantial knowledge of food safety and handling procedures
      • Ability to endure long periods of standing (sitting, bending and lifting  (up to 30lbs) may be required)

      Please email your resume to hr@crmr.com or hr2@crmr.com.

    • Food & Beverage Manager - Emerald Lake Lodge, Field BC

      Come join our family! Emerald Lake Lodge in Field British Columbia is looking for an experienced Food & Beverage Manager.  Single room in our subsidised staff accommodations, meal plan, career growth opportunities, employee benefits and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Position title: Food & Beverage Manager
      Location: Emerald Lake Lodge, Field BC
      Reports to: Lodge Manager
      Hours: Various
      Primary function:

      To ensure that all the F&B operations run efficiently and profitably, while maintaining the highest standards of quality and service; and to make guests feel welcomed. There are many facets of this position including overseeing the Breakfast Manager, The Banquet Manager and the F&B Manager is the Restaurant Manager.

       

      Duties and Responsibilities:
      • Must be prepared to work all shifts and will cover for the Breakfast and Banquet Managers on days off.
      • Must be prepared to oversee and to provide guidance and training as per our current schedule and mentorship program
      • Working closely with the Conference Dept. , attending weekly BEO meetings, liaising with the kitchen to provide the service expected by our guests
      • Maintaining the current process for inventory, ordering, wine list, menu printing, tastings, allocation of duty, personal and promo accounts, daily sales reports, ongoing communication with the Lodge Manager and other duties as assigned.
      • Providing the Lodge manager with Monthly financial sales reports, splitting out with respect to top menu items, banquets, breakfast, lunch and dinner
      • The F&B Manager is expected on the floor at all times and to be at the door or in the Function areas to greet the guests.
      • 90% of the position is hands on – 10% administrative.  Hands on Manager who understands that working on the floor is required on a daily basis
      • Weekly and Monthly staff meetings and communication sessions
      • Ensuring that our dining room is clean, tidy, organized, and according to health and safety standards
      • Provide guidance to the Breakfast and Banquet Managers when required
      • Provide the example to all staff re: grooming policies, professionalism, and support throughout every shift
      • Working sections, serving banquets and working breakfast when required
      • Fostering a team attitude – supervising all staff members and to ensure that communication and standards are as indicated in training and operations manual
      • Overseeing the Cilantro team when the outlet is opened (June through August)
      • Various tasks are allocated to various managers within the department (i.e. – Breakfast Manager completes payroll and gratuity allocations , Banquet Manager allocates the Banquet gratuity on every biweekly payroll, Gratuity for all Managers is split equally)
      • The Breakfast and Banquet Managers assist the F&B Manager with scheduling and allocation of shifts each week for staff members – to be approved by Lodge Manager prior to sending out
      • Provide Lodge Manager with ongoing communication in the event of Performance issues or discussion and to notify HR right away with respect to incident reports etc.
      • Ensure that staff shifts are allocated in a fair and equitable manner and to provide the hours required for retention of staff – therefore staff levels are constantly communicated to the Lodge Manager
      • To be sure that the Manager is always the last person out of the lodge at night for Health and Safety reasons – If the F&B Manager is on a day off the Manager on duty will be required to stay until close
      • Notifying the Lodge Manager of any promo bills, and providing explanations of any situations that required promotions
      • Assist in menu planning if necessary and to consult with the chef on daily operations of specials
      • All communication as it relates to F&B team with respect to pre and post discussions about to any menu changes, items changes, special etc.
      • Provide all Conference set up and tear down as directed by the Conference Dept.
      • Deal with client concerns and issues immediately and effectively
      • Directions that are needed for the Front Desk is to be communicated to the FOM or FOS at all times.
      • Provide fully trained staff and Managed with all emergency and power outage procedures and plans
      • Follow Health and Safety regulations
      • Consult with the Lodge Manager re: any stock, wares, wines, liquors, as per revenue allocations at the Lodge.
      • Attend Department Meetings every second week or to provide a representative of the Dept. for the meetings
      • Ongoing communication with all departments as required to provide a cohesive team at BML.
      • All maintenance requests must be approved by Lodge Manager prior to calling in any outside companies.
      • Any other duties as required or communicated by the Lodge Manager.

      Experience/background preferred:
      • Over 5 years of previous F&B Supervisory/Management Experience in a busy environment
      • Excellent verbal and written English communication skills required
      • Word, Excel and Outlook experience required
      • Must have the ability to work in a team setting while providing professional direction to staff and other Managers in the Dept.
      • Must have the ability to handle any guest issues or staffing issues with guidance from the Hotel Manager and HR. if required
      • Previous F&B group training experience
      • Knowledge of POS (Squirrel) an asset
      • Sommelier certification is an asset
      • PROSERVE certification required
      • Excellent interpersonal skills
      • Must have inventory experience and cost analysis experience
      • Must have the ability to work all shifts and to provide support with all daily service, breakfast, lunch, dinner and banquets when required
      • To be able to endure long periods of standing (sitting, bending and lifting may be required)
      • Menu and culinary abilities are an asset
      • Experience with scheduling and payroll

      Please email your resume to hr@crmr.com.

       

    • Servers - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for 2 Servers. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Servers
      Location: Emerald Lake Lodge, Field BC
      Reports to: Food and Beverage Manager, Assistant Food and Beverage Manager & Supervisor
      Hours: As Required
      Primary function:

      To provide friendly, efficient service to our clients while maintaining a professional demeanour.

      Duties and Responsibilities:
      • Arrive on time and groomed appropriately (well pressed uniform, name tag, hair and teeth clean and neat)
      • Be knowledgeable about the menu’s (breakfast, lunch, dinner and lounge and house wine list)
      • Take food and beverage orders and ensure prompt delivery and quality of the product
      • Present cheques properly and ensure cash-outs are correctly completed
      • Complete mis en place and other daily duties as assigned
      • Be aware of dietary and allergy concerns
      • Present, open, pour and serve wine in appropriate wine glasses
      • Be knowledgeable on how to make house cocktails
      • Ability to discuss the CRMR wine program – including description of all white and red wine by the glass.
      • Make specialty coffees
      • Work well as a team player and representative of the Food and Beverage Department
      • Be adaptable for large groups or banquet shifts – day and night functions
      • Perform function room set up’s/ tear down’s – setting tables, chairs, cutlery & linen
      • Run food to tables and bus tables in a fast paced environment
      • Any other duties as required or communicated by the F&B Managers

       


      Experience/background preferred:
      • Minimum 1 year experience in a similar position
      • Knowledge of Squirrel an asset
      • PROSERVE (Alberta) or Serving It Right (British Columbia) certificate required
      • Grade 12 Diploma
      • Must have the ability to work all shifts Breakfast, Lunch and Dinner (AM, PM, MID Shifts)
      • Substantial knowledge of food safety and handling procedures
      • Ability to endure long periods of standing (sitting, bending and lifting  (up to 30lbs) may be required)

      Please email your resume to hr@crmr.com or hr2@crmr.com.

Kitchen

    • Line Cook (May – October 2017) - Mountain Properties

      Come join our family as a Line Cook! Canadian Rocky Mountain Lodge operates 3 boutique lodges in the Canadian Rockies (Buffalo Mountain Lodge in Banff AB, Deer Lodge in Lake Louise AB and Emerald Lake Lodge in Field, BC).

      We offer subsidised staff accommodations & meal plans, career growth opportunities, and lots of other perks such as staff events and activities, fitness facilities, staff canoe/kayak pass, mountain bike’s available for staff, movie nights, trips to the CRMR game ranch where we raise bison, elk and cattle, restaurant discounts and more.

      Positions begin in May and continue through to October with possibility of extension.

      Position title: Line Cook (May – October 2017)
      Location: Mountain Properties
      Reports to: Chef
      Hours: As required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing

      Please email your resume to hr@crmr.com or hr2@crmr.com.

    • Breakfast Cook (May – Oct 2017) - Mountain Properties

      Come join our family as a Breakfast Cook! Canadian Rocky Mountain Lodge operates 3 boutique lodges in the Canadian Rockies (Buffalo Mountain Lodge in Banff AB, Deer Lodge in Lake Louise AB and Emerald Lake Lodge in Field, BC).

      We offer subsidised staff accommodations & meal plans, career growth opportunities, and lots of other perks such as staff events and activities, fitness facilities, staff canoe/kayak pass, mountain bike’s available for staff, movie nights, trips to the CRMR game ranch where we raise bison, elk and cattle, restaurant discounts and more.

      Positions begin in May and continue through to October with possibility of extension.

      Position title: Breakfast Cook (May – Oct 2017)
      Location: Mountain Properties
      Reports to: Head Chef and Supervisor’s
      Hours: Variable
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items to CRMR standards
      • Work breakfast and lunch shifts
      • Follow portion and cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products, from raw to cooked and perishables
      • Set up stations mis en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters and policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing

      Please email your resume to hr@crmr.com or hr2@crmr.com.

    • Night Line Cook - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for a Night Line Cook. Subsidised staff accommodations, meal plan, career growth opportunities, employee benefits and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Night Line Cook
      Location: Deer Lodge, Lake Louise AB
      Reports to: Head Chef and Supervisor’s
      Hours: Varies
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all  food outlets of the kitchen.

      Duties and Responsibilities:
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:
      • Minimum 4 years of practical experience, ideally in a hotel or restaurant setting
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing

       

      Please email your resume to hr@crmr.com or hr2@crmr.com.

    • Breakfast Cook Supervisor - Buffalo Mountain Lodge, Banff AB

      Come join our family! Buffalo Mountain Lodge in Banff Alberta is looking for a Breakfast Cook Supervisor. Subsidised staff accommodations, meal plan, career growth opportunities, employee benefits and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Breakfast Cook Supervisor
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Head Chef and Supervisor’s
      Hours: varies
      Primary function:

      To provide direction and hands on cooking in the kitchen throughout the breakfast/lunch service.

      Duties and Responsibilities:
      • Ensure the delivery of breakfast food service while on shift
      • Provide guidance and direction to staff members working the breakfast line/shift
      • Prepare food for groups, individual guests and staff meals
      • Understand the necessity to provide quality service in a timely fashion
      • Follow portion and recipes for all food items
      • Prepare and cook staff meals
      • Work in a clean and orderly manner
      • Follow health and safety regulations
      • Report all faulty equipment to supervisor
      • Properly store all food items
      • Prepare breakfast a la carte, buffet and lunch a la carte and group menus
      • Follow all daily duty rosters
      • Follow policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:
      • 2-3 years of practical experience
      • Culinary education/training preferred
      • Previous supervisory experience required
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work in a team environment and to stay calm in stressful situations
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Capacity to endure long periods of standing (sitting, bending, and lifting may be required)

      Please email your resume to hr@crmr.com or hr2@crmr.com.

    • Breakfast Cook - Emerald Lake Lodge, Field, BC

      Come join our family! Emerald Lake Lodge in Field British Columbia is looking for a Breakfast Cook. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Breakfast Cook
      Location: Emerald Lake Lodge, Field, BC
      Reports to: Head Chef and Supervisor’s
      Hours: Variable
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Work breakfast and lunch shifts
      • Follow portion and cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products, from raw to cooked and monitor perishable foods
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service.
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Follow policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing

       

      Please email your resume to hr@crmr.com or hr2@crmr.com.

Housekeeping

    • Woodsman - Emerald Lake Lodge

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Woodsman. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Woodsman
      Location: Emerald Lake Lodge
      Reports to: Housekeeping Manager
      Hours: Various
      Primary function:

      To maintain a high standard of time management in order to complete assigned tasks such as chopping, stacking and delivering wood to various areas on property. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Inform Executive or Assistant Executive Housekeeper of all jobs accomplished.
      • Inform Housekeeping Manager or Assistant Housekeeping Manager when wood/kindling needs to be ordered.
      • Unload wood on delivery ensuring it is chopped, and put away.
      • Assist in maintaining criteria set by Housekeeping department/Wood shed keeping it neat and clean on a weekly basis.
      • Maintain (ensuring quality) all wood bins around property.
      • Sweep all required sections of property.
      • Ensure garbage shed and ash buckets are cleaned every Wednesday.
      • Check golf carts daily for fuel and cleanliness.
      • Carry out all tasks in a timely fashion.
      • Be friendly and courteous to all guests and fellow staff members.
      • Maintain regular work schedule as outlined.
      • Report to work in a clean uniform and clean shaven.Perform daily cleaning of sweeping, moping, dusting, vacuuming and cleaning equipment.
      • If we are short staffed the woodman may be asked to help in housekeeping.
      • Observe dress code and wear appropriate footwear.
      • Ensure Public safety including general comfort and wellbeing of public.
      • Assist grounds team with shoveling snow near woodshed and around property (winter).
      • Receive linen bins from the laundry service, sort, stock and put dirty linen in bins to return for cleaning.
      • Maintain regular work schedule as outlined.Perform other duties as required.

      Experience/background preferred:
      • Grade 12 Diploma or equivalent.
      • Must have previous by hand wood chopping experience.
      • Field work in housekeeping/laundry department.
      • The ability to make constant radio contact in English on a daily basis both with the Front Desk and the Housekeeping Mgr/Assistant.
      • Flexibility and adaptability to emergency situations.
      • Embraces challenges, ambitious.
      • Must have valid driver’s license and clean driving record in order to drive company vehicles.
      • Physical demands, sitting, standing, bending, lifting, chopping wood (up to 30 lbs).
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall).

      Please email your resume to hr@crmr.com or hr2@crmr.com

    • Woodsman (May – Oct 2017) - Mountain Properties

      Come join our family as a Woodsman! Canadian Rocky Mountain Lodge operates 3 boutique lodges in the Canadian Rockies (Buffalo Mountain Lodge in Banff AB, Deer Lodge in Lake Louise AB and Emerald Lake Lodge in Field, BC).

      We offer subsidised staff accommodations & meal plans, career growth opportunities, and lots of other perks such as staff events and activities, fitness facilities, staff canoe/kayak pass, mountain bike’s available for staff, movie nights, trips to the CRMR game ranch where we raise bison, elk and cattle, restaurant discounts and more.

      Positions begin in May and continue through to October with possibility of extension.

      Position title: Woodsman (May – Oct 2017)
      Location: Mountain Properties
      Reports to: Housekeeping Manager
      Hours: Various
      Primary function:

      To maintain a high standard of time management in order to complete assigned tasks for the day. Ensure all guests’ requests for wood are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Inform Executive or Assistant Executive Housekeeper of all jobs accomplished.
      • Inform Housekeeping Manager or Assistant Housekeeping Manager when wood/kindling needs to be ordered.
      • Unload wood on delivery ensuring it is chopped, and put away.
      • Assist in maintaining criteria set by Housekeeping department/Wood shed keeping it neat and clean on a weekly basis.
      • Maintain (ensuring quality) all wood bins around property.
      • Sweep all required sections of property.
      • Ensure garbage shed and ash buckets are cleaned every Wednesday.
      • Check golf carts daily for fuel and cleanliness.
      • Carry out all tasks in a timely fashion.
      • Be friendly and courteous to all guests and fellow staff members.
      • Maintain regular work schedule as outlined.
      • Report to work in a clean uniform and clean shaven.
      • Perform daily cleaning of sweeping, moping, dusting, vacuuming and cleaning equipment.
      • If we are short staffed the woodman may be asked to help in housekeeping.
      • Observe dress code and wear appropriate footwear.
      • Ensure Public safety including general comfort and wellbeing of public.
      • Assist grounds team with shoveling snow near woodshed and around property (winter).
      • Receive linen bins from the laundry service, sort, stock and put dirty linen in bins to return for cleaning.
      • Maintain regular work schedule as outlined.
      • Perform other duties as required.

      Experience/background preferred:
      • Grade 12 Diploma or equivalent.
      • Must have previous by hand wood chopping experience.
      • Field work in housekeeping/laundry department.
      • The ability to make constant radio contact in English on a daily basis both with the Front Desk and the Housekeeping Mgr/Assistant.
      • Flexibility and adaptability to emergency situations.
      • Embraces challenges, ambitious.
      • Must have valid driver’s license and clean driving record in order to drive company vehicles.
      • Physical demands, sitting, standing, bending, lifting, chopping wood (up to 30 lbs).
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall).

      Please email your resume to hr@crmr.com or hr2@crmr.com

    • Housekeepers (May to October 2017) - Mountain Properties

      Come join our family as a Housekeeper! Canadian Rocky Mountain Lodge operates 3 boutique lodges in the Canadian Rockies (Buffalo Mountain Lodge in Banff AB, Deer Lodge in Lake Louise AB and Emerald Lake Lodge in Field, BC).

      We offer subsidised staff accommodations & meal plans, career growth opportunities, and lots of other perks such as staff events and activities, fitness facilities, staff canoe/kayak pass, mountain bike’s available for staff, movie nights, trips to the CRMR game ranch where we raise bison, elk and cattle, restaurant discounts and more.

      Positions begin in May and continue through to October with possibility of extension.

      Position title: Housekeepers (May to October 2017)
      Location: Mountain Properties
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of cleanliness in all guest rooms, and efficient time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Clean rooms in accordance to standards set by Executive Housekeeper
      • To assist in maintaining criteria set by housekeeping department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as fireplace equipment or garbage bags are put away
      • Lock the housekeeping shed if you are the last one using it
      • Check with supervisor if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Front Desk
      • Turn in master keys and sign in/out before and after your shift
      • Perform other duties as assigned

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning a room
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)

      Please email your resume to hr@crmr.com or hr2@crmr.com.

Maintenance

    • Housing Maintenance Worker - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Housing Maintenance Worker. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/snowboard pass discounts, lodge and restaurant discounts and more.

      Position title: Housing Maintenance Worker
      Location: Emerald Lake Lodge, Field BC
      Reports to: Housing Manager, Hotel Manger
      Hours: Varies
      Primary function:

      While under direction of the Housing Manager and Hotel Manager, ensure that all public areas, staff rooms, and back of the house areas are maintained in order to provide quality service and a safe working environment for staff.

      Duties and Responsibilities:
      • Bathrooms, flooring, ceilings to be redone (drywall tear down and rebuilds) new flooring to be installed, ceilings to be torn down and redone
      • Fixing issues in staff residence such as changing out toilets, O Rings, light fixtures, tap sets, leaky faucets, fixing beds, fixing furniture, door hinges, closet door reinstall, and other general maintenance uses as they arise
      • Take direction during project work from the Housing Manager
      • Staying in constant communication with the Housing Manager to update on repairs, room entry, inventory, order requirements
      • Paint areas – walls, hallways, kitchen, floors, etc.
      • Pick up litter around lodge property
      • Assist with pick up and move in of new staff when the Housing Manager is unavailable
      • Compile and maintain inventory of parts
      • Place orders for parts with the Hotel Manager
      • Cut key for residence
      • Put away firewood delivery for housing
      • Take recycling to Golden when required


      Summer

      • Water all plants as required to keep them in good condition
      • Maintain all flower beds and keep grounds weed free
      • Mow lawns as required
      • Keep Fire pit area free of garbage and clutter
      • Keep all tools neat and clean
      • All other duties as required


      Winter

      • Keep all sidewalks and stair areas free of ice and snow
      • Assist with snow removal from roofs
      • Keep Fire pit area free of garbage and clutter
      • All other duties as required

       


      Experience/background preferred:
      • Someone with carpentry or renovation experience
      • Previous maintenance experience required with the specific skill set mentioned
      • Valid driver’s license and clean driving record
      • Basic plumbing and electrical experience
      • Excellent interpersonal skills
      • Definite team player

       

    • Maintenance Worker - Buffalo Mountain Lodge, Banff AB

      Come join our family! Buffalo Mountain Lodge in Banff Alberta is looking for a Maintenance Worker. Subsidised staff accommodations, meal plan, career growth opportunities, and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Position title: Maintenance Worker
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Maintenance Manager and Operations Manager
      Hours: variable
      Primary function:

      To ensure all public areas, guest rooms, and back of house areas are maintained in order to provide quality service for guests and a safe working environment for staff.

      Duties and Responsibilities:
      • Daily checklist of all operating equipment
      • Carry out all tasks in a timely fashion
      • Report all damage or non-working equipment to the maintenance manager
      • Work in a clean and neat manner in guestrooms and all other areas
      • Observe dress code and wear appropriate footwear
      • Assisting with general maintenance in staff accommodation
      • Work on tasks involving drywall, painting, shoveling, changing light bulbs, driving utility vehicles
      • Perform snow removal by hand with a shovel – keep all sidewalks and stairs free of ice and snow (When grounds requires assistance)
      • All daily duties are assigned by the Maintenance Manager
      • Performing all boiler checks, hot tub checks, furnace checks and recording the information
      • Assisting with repairs, replacing toilets, light fixtures, bleeding pipes, changing tape sets, light switch repairs, repairing thermostats, and other duties as assigned
      • Perform other duties that may be assigned

      Experience/background preferred:
      • Completion of High School is an asset
      • A valid driver’s license and clean driving record required
      • Plumbing experience is required
      • Basic electrical experience is preferred
      • Must have the ability to climb a ladder when required and to practice safety first
      • Must be flexible to work mornings or afternoons
      • Good physical dexterity to shovel during the winter months
      • Will be working outside in the winter
      • Physical demands, sitting, standing, bending, lifting (up to 50 lbs)

      Please email your resume to hr@crmr.com or hr2@crmr.com.

Grounds

    • Grounds Manager - Buffalo Mountain Lodge, Banff AB

      Come join our family! Buffalo Mountain Lodge in Banff Alberta is looking for a Grounds Manager. Subsidised staff accommodations, meal plan, benefits, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Grounds Manager
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Exec Maintenance Manager/ Owner
      Hours: Vary
      Primary function:

      While under the direction of the Owner and Exec Maintenance Manager, ensure that all work carried out is of the highest quality to ensure our guest satisfaction.

      Start Date: Mid February 2-17

      Come join our family! Buffalo Mountain Lodge in Banff Alberta is looking for a Grounds Manager. Subsidised staff accommodations, meal plan, benefits, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Duties and Responsibilities:
      • Prepare vehicles and equipment on a daily basis
      • Perform basic maintenance of all equipment and tools
      • Carry out all tasks in a timely fashion
      • Ensure wood is full, chopped and ready for guest use
      • Ensure wood for kitchen (when required) is available
      • Work with a team of grounds workers, shoveling, planting, raking, cutting lawn, plowing, sweeping, cleaning up, weeding plants, maintaining the grounds at Buffalo Mountain Lodge and Deer Lodge
      • Report all damage or non-working equipment to the maintenance manager
      • Work in a clean and neat manner in guestrooms and all other areas
      • Report to work in uniform and have the ability to communicate with all departments when required
      • Pick up litter around lodge property
      • Spends most of the day outside supervising and hands on tasks for the department
      • 5% of the position includes some computer work, sourcing quotes, answering email and once per year providing budget information to the Lodge Manager
      • Oversee proper safety equipment and Personal Protective Equipment usage and practices of the crew.

      Summer:

      • Water all plants as required
      • Maintain all flower beds and keep grounds weed free
      • Mow lawns as required
      • Irrigation upkeep and maintain existing and any new lines
      • Keep all tools clean and in good working condition
      • Other duties as assigned

      Winter:

      • Drive various machinery for snow removal and fire wood storage
      • Keep all sidewalks and stair areas free of ice and snow
      • Assist with snow removal from roofs
      • Shutting off irrigation lines to ensure they don’t freeze and cause damage in the winter months
      • Other duties as assigned 

      Experience/background preferred:
      • Minimum 3 years’ Landscape/Grounds experience in a hotel/resort setting preferred (or in a related field)
      • Available to work a varied schedule (including weekends) in sometimes adverse weather conditions
      • Must have a valid driver’s license and clean driving record
      • Clean criminal record check required
      • Horticulture experience preferred
      • Definite team player and excellent interpersonal skills
      • Understand the nature of hotel/resort landscape as to when work can be carried out
      • Understand and have a sense of urgency to get work completed
      • Being proactive to provide information if equipment is required
      • Experience operating skid steers and other related machinery/equipment
      • Must have the ability to climb a ladder to clear cabin roofs
      • Good physical dexterity to shovel and climb ladders
      • Work outside in all season’s (summer, winter, spring, fall)
      • Physical demands, sitting, standing, bending, lifting (up to 50 lbs, plus) for 8 hours or more a day

      Please email your resume to hr@crmr.com.

    • Grounds Labourer – (May – Oct 2017) - Emerald Lake Lodge | Field, BC

      Come join our family as a Grounds Labourer! Canadian Rocky Mountain Lodge operates 3 boutique lodges in the Canadian Rockies (Buffalo Mountain Lodge in Banff AB, Deer Lodge in Lake Louise AB and Emerald Lake Lodge in Field, BC).

      We offer subsidised staff accommodations & meal plans, career growth opportunities, and lots of other perks such as staff events and activities, fitness facilities, staff canoe/kayak pass, mountain bike’s available for staff, movie nights, trips to the CRMR game ranch where we raise bison, elk and cattle, restaurant discounts and more.

      Positions begin in May and continue through to October with possibility of extension.

      Position title: Grounds Labourer – (May – Oct 2017)
      Location: Emerald Lake Lodge | Field, BC
      Reports to: Grounds Manager
      Hours: As required
      Primary function:

      While under the direction of the Grounds Supervisor and Maintenance Manager, ensure that all work carried out is of the highest quality to ensure our guest satisfaction, while maintaining a positive attitude towards safety.

      Duties and Responsibilities:
      • Check equipment daily
      • Work in a clean and neat manner in guests rooms and all other areas
      • Problem solve when required if issues arise as a result of equipment breakdowns, etc.
      • Work independently, shoveling, planting, raking, cutting lawn, sweeping, cleaning up, weeding plants, maintain the grounds
      • Report to work in uniform and have the ability to communicate with all departments when required.
      • Be flexible with work a variety of shifts depending on snow fall
      • Remove snow from cabin roofs and flat roofs
      • Work on grounds assisting with general maintenance in staff accommodation
      • Perform various duties such as shoveling, changing light bulbs, driving bob cats, assisting with wood chopping, stacking, and wood delivery when required
      • Pick up litter around lodge property on a daily basis
      • Empty all ashtrays
      • Perform snow removal by hand with a shovel, and heavy equipment
      • Perform other duties that may be assigned

      Summer:

      • Water all plants as required to keep them in good condition
      • Maintain all flower beds and keep grounds weed free
      • Mow lawns as required
      • Assist with wood chopping and stacking
      • Keep all tools and equipment neat and clean

      Fall:

      • Yard clean up, tearing out flowers, raking the lawns, getting rid of the leaves and pine needles
      • Turn off all water to outside with the assistance of Maintenance
      • Put away all summer equipment
      • Review winter equipment and have everything ready and tuned for winter
      • Have an end of summer discussion with the Grounds Supervisor and Maintenance Manager re: flowers, what worked, what didn’t.
      • Prepare grounds for winter period (raking, weeding, ordering of gravel, clearing out the flower beds)
      • Prepare grounds for winter period at main lodge and staff accommodations (raking, weeding, ordering of gravel, clearing out the flower beds)

      Winter:

      • Keep all sidewalks, roads, and stair areas free of ice and snow.
      • Remove snow from patio, and clean snow from room balconies.
      • Remove icicles from the roof and windows
      • Assist with snow removal using a shovel, driving snow removal equipment and removal of snow from roofs
      • Assist with clearing snow off cards

      Experience/background preferred:
      • 1-2 years landscaping/grounds experience required
      • Excellent interpersonal skills
      • Definite team player
      • Must have driver’s license and clean driving record (out of country applicants will require an international license)
      • Must have the ability to climb a ladder to clear cabin roofs
      • Understanding the nature of hotel/resort landscape as to when work can be carried out
      • Some maintenance labour experience is an asset
      • Must be flexible to work all shifts
      • Understanding and having a sense of urgency to get work completed
      • Operating heavy equipment is an asset
      • Good physical dexterity to shovel and climb ladders
      • Will be working outside in all season’s (summer, winter, spring, fall)
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)

      Please email your resume to hr@crmr.com or hr2@crmr.com.

Conferences

    • Event and Meeting Planner - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for an Event & Meeting Planner. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Event and Meeting Planner
      Location: Emerald Lake Lodge, Field BC
      Reports to: Hotel Manager/Operations Manager
      Hours: Vary
      Primary function:

      To provide follow up, planning, communicating with the clients to assist with their requirements for events at the Lodge. Providing on site contact both arrival and departure follow up and to provide accurate billing information excellent customer focus with much attention to detail.

      Duties and Responsibilities:
      • Perform site inspections as required.
      • Handling phone and email inquiries on a regular basis – communicating both verbally and written with all customers
      • Building master accounts, PM accounts, sorting through rooming lists and putting them into Opera ensuring all detail is followed
      • Complete agendas and/or function sheets for all upcoming conferences, tours, out of house dinners, fam/media trips and
      • Conducting BEO meetings on a weekly basis with all departments to provide all detail for upcoming functions and to ensure that all information is understood and followed up
      • Assisting F&B Dept with banquet set up and tear down when required
      • If we are short staffed the Event person will be required to run a function
      • Working a variety of shifts based on business levels
      • Distribute weekly schedule of upcoming functions.
      • Check meeting and guest rooms prior to group’s arrival. Conducting pre and post cons with group leaders
      • Greet event planners / contacts on arrival and introduce this person to key personnel at lodge.
      • Must be highly visible to event delegates, wedding guests, and tour operators to answer questions or handle charges or provide conference change forms if required
      • Liaise with the F&B Manager and the Chef to execute events
      • The Event Planner will be on site until dinners are served to all groups
      • Complete billings for groups within three days of departure.
      • Have conference/wedding kits ready at Lodge at all times.
      • Constant follow up and discussions with planners.
      • Working closely with the Sales and Marketing Dept.
      • Must have the ability to pay close attention to detail
      • Hours can vary based on business levels, i.e. working weekends and some days may be longer than others based on the nature of the business

      Experience/background preferred:
      • Basic knowledge of food and beverage operations.
      • Extensive experience with Opera required
      • Excellent customer focus and great attention to detail
      • Must have intermediate excel experience
      • Making reservations and handling any issues with them should they arise
      • Completing the billing for all events within one week of departure.
      • Knowledge and experience of the front desk is required
      • Excellent verbal and written English skills
      • Excellent interpersonal skills.
      • Working closely with all Departments to discuss any special circumstances
      • Strong organizational skills.
      • Must be available to work later into the evening
      • Drivers’ license and clean driver’s abstract preferred

Management & Supervisory

    • Human Resources Coordinator - Buffalo Mountain Lodge

      Come join our family! Buffalo Mountain Lodge in Banff Alberta is looking for an HR Coordinator. Subsidised staff accommodations, benefits, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Human Resources Coordinator
      Location: Buffalo Mountain Lodge
      Reports to: Director of Human Resources
      Hours: As required
      Primary function:

      The Human Resources Coordinator compiles, maintains and processes information relating to recruitment, orientation, training, employee relations, performance evaluations and classifications.

      Duties and Responsibilities:
      • Process, verify and register documentation relating to human resources activities such as recruiting, orientation, training, employee relations, performance evaluations, job postings classifications.
      • Assist with recruiting, reference checks, processing of entry level positions.
      • Recommend and implement new systems and procedures to assist in the smooth running of Human Resources department functions.
      • Prepares job postings and updating for internal and external postings.
      • Demonstrate high standards of professionalism in all activities undertaken and display approachable, fair and confidential behaviours that are consistent with CRMR values
      • Respond to telephone and written enquiries from associates and general public regarding human resources matters as directed by the HR Manager.
      • Coordinate, administer, and produce various written correspondence to associates (interview & meeting confirmation, flexible working request, time & attendance changes, reference checks, employment exercises if applicable).
      • To assist leaders with employee coaching in accordance with CRMR policies, procedures, and employment law when required.
      • Assist in producing offer letters and contracts of employment for all new associates in accordance with established procedures.
      • Maintain and update manual and computerized filing systems and data bases, compile and prepare reports and documents relating to human resources/employee relations activities.
      • Assist in coordinating in-house and external training activities, recruiting activities and company events as required
      • Perform other duties as assigned.

      Experience/background preferred:
      • A university degree or college diploma in related field to human resources management such as business administration, psychology, sociology, human resources management
      • Certification or working towards certification as Certified Human Resources Professional preferred
      • Three+ years of human resources administrative/coordination experience required
      • Excellent computer skills in a Microsoft Windows environment
      • General knowledge of various employment laws and practices
      • Strong written and verbal skills; detail oriented
      • Self-directed, adaptable and able to work within a fast paced, changing environment
      • Excellent communication skills both verbal and written English
      • Must have the ability to be organized and to perform a variety of duties on any given day
      • Microsoft office software including, word, power point, and outlook
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)

      Please email your resume to hr@crmr.com

Opportunities in Calgary

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