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Available Positions

At CRMR, our mission is to provide excellent service and ensure that we are ‘Always an Escape’ for our guests. CRMR is looking for employees who are dedicated to providing superior customer service, committed to going the extra mile for guests and passionate about the Canadian Rockies. In addition, we are looking for team players who are interested in learning new skills. We are always in search of new members to join our team.

If you do not see your desired position listed below, please feel free to submit an application to our Human Resources Department for further consideration.

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Opportunities in the Canadian Rockies

Please click "Learn More" next to the desired position for a detailed job description.

Kitchen

    • Dishwasher/Prep Cook - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, BC is looking for a Dishwasher/ Prep Cook. Subsidized staff accommodations, meal plan, career growth opportunities, and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Position title: Dishwasher/Prep Cook
      Location: Emerald Lake Lodge, Field BC
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas and to support Cooks with service and function preparation .

      Duties and Responsibilities:
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed
      • Ensure a high quality and presentation of all food.
      • Follow portion and cost controls.
      • Follow all recipes for food items.
      • Maintain reasonable cooking time during line work.
      • Follow health and safety regulations.
      • Work in direct coordination with all staff.

      Experience/background preferred:
      • 1-2 years of practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)

      Please email your resume to hr@crmr.com

    • Line Cook - Deer Lodge, Lake Louise Alberta

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for a line Cook. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Position title: Line Cook
      Location: Deer Lodge, Lake Louise Alberta
      Reports to: Head Chef and Supervisors
      Hours: As required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing

Housekeeping

    • Night Cleaner - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Night Cleaner. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Night Cleaner
      Location: Emerald Lake Lodge, Field BC
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required (11pm - 7am 5 Nights a week)
      Primary function:

      To maintain a high standard of cleanliness for the Main Lodge and Cilantro, and efficient time management in order to complete assigned tasks. Full cooperation is essential with all employees to sustain high levels of productivity.

      Duties and Responsibilities:
      • Inform Executive or Assistant Executive Housekeeper of all jobs accomplished.
      • Assist in maintaining of criteria set by Housekeeping department.
      • On a daily basis the night cleaner is responsible for maintaining the cleanliness for Main Lodge, All function rooms, gym facilities and common areas including public bathrooms
      • To perform daily cleaning of sweeping, moping, dusting, vacuuming and cleaning equipment.
      • If the housekeepers require extras they will radio the houseman to retrieve the items for them.
      • To assist with guests luggage when required.
      • To assist guest with making a fire in guest rooms.
      • To help front desk with night auditor coverage if required
      • Public safety.
      • General comfort and well being of public.
      • High standards of cleanliness for Main lodge and Cilantro.
      • Maintain regular work schedule as outlined.
      • Observe dress code.
      • Special projects may be assigned by the Executive Housekeeper Manager including deep cleaning.
      • To report maintenance concerns/issues arise with the proper documentation through Front Desk
      • Vacuuming, mopping, making beds, dusting furniture, cleaning bathrooms, other cleaning duties if required
      • To ensure your master keys are turned in and you sign in/our properly
      • Extra hours required will be authorized by the Housekeeping Manager.
      • Perform other duties as required.

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • We will provide training for the position
      • The ability to make constant radio contact in English on a daily basis both with the Front Desk and the Housekeeping Mgr/Assistant
      • Embraces challenges, ambitious.
      • Flexibility and adaptability to emergency situations
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
    • Relief Night Cleaner - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Relief Night Cleaner. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Relief Night Cleaner
      Location: Emerald Lake Lodge, Field BC
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      Full cooperation is essential with all employees to sustain high levels of productivity. To maintain a high standard of time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Inform Executive or Assistant Executive Housekeeper of all jobs accomplished.
      • To assist in maintaining of criteria set by Housekeeping department
      • On a daily basis the night cleaner is responsible for maintaining the cleanliness for Main Lodge, All function rooms, gym facilities and common areas including public bathrooms
      • To perform daily cleaning of sweeping, moping, dusting, vacuuming and cleaning equipment.
      • If the housekeepers require extras they will radio the houseman to retrieve the items for them.
      • If we are short staffed the houseman may be asked to housekeep
      • To assist with guests luggage when required.
      • To assist guest with making a fire in guest rooms.
      • To help front desk with night auditor coverage if required
      • To ensure Public safety including general comfort and wellbeing of public
      • To maintain regular work schedule as outlined
      • Special projects may be assigned by the Executive Housekeeper Manager including deep cleaning.
      • To report maintenance concerns/issues arise with the proper documentation through Front Desk
      • This is a shift change of 2 11pm to 7am shifts and 3 9 to 530 shifts
      • 5 days per week with 2 days off
      • The day shifts include housekeeping duties of guestrooms
      • Vacuuming, mopping, making beds, dusting furniture, cleaning bathrooms, other cleaning duties if required
      • To ensure your master keys are turned in and you sign in/our properly
      • Extra hours required will be authorized by the Housekeeping Manager.
      • To perform other duties as required

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • We will provide training for the position
      • The ability to make constant radio contact in English on a daily basis both with the Front Desk and the Housekeeping Mgr/Assistant
      • Embraces challenges, ambitious.
      • Flexibility and adaptability to emergency situations
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
    • Security/Cleaner - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Security Guard/Cleaner. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Security/Cleaner
      Location: Emerald Lake Lodge, Field BC
      Reports to: Housing Manager/Hotel Manager
      Hours: As Required
      Primary function:

      Full cooperation is essential with all employees to sustain high levels of productivity. To maintain a high standard of time management in order to complete assigned tasks for the day. Ensure all employee requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • To ensure the security of our staff and Managers in Housing
      • To assist in maintaining of criteria set by Housing Standards
      • To ensure all staff are following the policies and procedures laid out in the employee manual and staff housing manual
      • Cleaner is responsible for maintaining the cleanliness of the Residence Building including common areas, hallways and bathrooms when required
      • To perform daily cleaning of sweeping, moping, dusting, vacuuming, cleaning windows, scrubbing of surfaces, and cleaning equipment.
      • Monitoring cameras when required
      • Monitoring the parking lot, the maintenance shop, and buildings associated with that area
      • Ensuring that should there be any firepits lit they are out
      • To adhere to Fire Bans and enforce Parks regulations if required
      • To assist with recycling and waste removal in all public area when required
      • To enforce quiet time from 11pm to 10am daily
      • To provide the Hotel Manager/Housing Manager with names and offenses when required
      • Passing on nightly reports to the Housing Manager
      • To ensure Public safety including general comfort and wellbeing of public
      • To maintain regular work schedule as outlined
      • Snow removal from the main entrance and walkway (seasonal).
      • Ensure public safety
      • Special projects may be assigned by the Housing/Hotel Manager
      • To report maintenance concerns/issues arise with the proper documentation through Front Desk
      • To assist with general maintenance in staff accommodation (ie changing light bulbs)
      • Responsible for all master keys to various buildings
      • To perform other duties as required

      Experience/background preferred:
      • Experience working with customers internal and external
      • Ability to stay calm under pressure
      • Ability to make decisions under pressure
      • First Aid experience is an asset
      • Computer skills are an asset
      • The ability to make constant radio contact in English on a daily basis both with the Front Desk and the Housekeeping Mgr/Assistant
      • Embraces challenges, ambitious.
      • Must have driver’s license and clean driving record
      • Flexibility and adaptability to emergency situations
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
    • Housekeepers - Deer Lodge l Lake Louise, AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for Housekeeper’s. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

       

      Position title: Housekeepers
      Location: Deer Lodge l Lake Louise, AB
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of cleanliness in all guest rooms, and efficient time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Clean rooms in accordance to standards set by Executive Housekeeper
      • To assist in maintaining criteria set by housekeeping department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as fireplace equipment or garbage bags are put away
      • Lock the housekeeping shed if you are the last one using it
      • Check with supervisor if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Front Desk
      • Turn in master keys and sign in/out before and after your shift
      • Perform other duties as assigned

       


      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning a room
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)

       

      Please email your resume to hr@crmr.com

Seasonal

    • Dishwasher (May – October) - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Dishwashers. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available from May to October 2018 with possibility of renewal.

      Position title: Dishwasher (May – October)
      Location: Emerald Lake Lodge, Field BC
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas

      Duties and Responsibilities:
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed

      Experience/background preferred:
      • 1-2 years of practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)
    • Line Cook ( May – October) - Deer Lodge l Lake Louise, AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for Cooks. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Positions available from May to October 2018 with possibility of renewal.

      Position title: Line Cook ( May – October)
      Location: Deer Lodge l Lake Louise, AB
      Reports to: Chef
      Hours: As Required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing
    • Housekeeper (April – October) - Deer Lodge, Lake Louise Alberta

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for 1 Room Attendant/Housekeeper. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Positions available from April to October 2018 with possibility of renewal.

      • 2 Housekeepers to start in April
      • 4 Housekeepers to Start in May
      • 1 Housekeeper to start in June
      Position title: Housekeeper (April – October)
      Location: Deer Lodge, Lake Louise Alberta
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of cleanliness in all guest rooms, and efficient time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Clean rooms in accordance to standards set by Executive Housekeeper
      • To assist in maintaining criteria set by housekeeping department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as fireplace equipment or garbage bags are put away
      • Lock the housekeeping shed if you are the last one using it
      • Check with supervisor if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Front Desk
      • Turn in master keys and sign in/out before and after your shift
      • Perform other duties as assigned

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning a room
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
    • Server (May – October) - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Servers. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available from May to October 2018 with possibility of renewal.

      Position title: Server (May – October)
      Location: Emerald Lake Lodge, Field BC
      Reports to: Food and Beverage Manager, Assistant Food and Beverage Manager & Supervisor
      Hours: As Required
      Primary function:

      To provide friendly, efficient service to our clients while maintaining a professional demeanour.

      Duties and Responsibilities:
      • Arrive on time and groomed appropriately (well pressed uniform, name tag, hair and teeth clean and neat)
      • Be knowledgeable about the menu’s (breakfast, lunch, dinner and lounge and house wine list)
      • Take food and beverage orders and ensure prompt delivery and quality of the product
      • Present cheques properly and ensure cash-outs are correctly completed
      • Complete mis en place and other daily duties as assigned
      • Be aware of dietary and allergy concerns
      • Present, open, pour and serve wine in appropriate wine glasses
      • Be knowledgeable on how to make house cocktails
      • Ability to discuss the CRMR wine program – including description of all white and red wine by the glass.
      • Make specialty coffees
      • Work well as a team player and representative of the Food and Beverage Department
      • Be adaptable for large groups or banquet shifts – day and night functions
      • Perform function room set up’s/ tear down’s – setting tables, chairs, cutlery & linen
      • Run food to tables and bus tables in a fast paced environment
      • Any other duties as required or communicated by the F&B Managers

      Experience/background preferred:
      • Minimum 1 year experience in a similar position
      • Knowledge of Squirrel an asset
      • Serving It Right (British Columbia) certificate required
      • Grade 12 Diploma
      • Must have the ability to work all shifts Breakfast, Lunch and Dinner (AM, PM, MID Shifts)
      • Substantial knowledge of food safety and handling procedures
      • Ability to endure long periods of standing (sitting, bending and lifting  (up to 30lbs) may be required)

       

    • Housekeepers (April – October) - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Housekeeper’s. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available from May to October 2018 with possibility of renewal.

      Position title: Housekeepers (April – October)
      Location: Emerald Lake Lodge, Field BC
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      Full cooperation is essential with all employees to sustain high levels of productivity. To maintain a high standard of time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

       

      Duties and Responsibilities:
      • Clean rooms in accordance to standards set by Executive Housekeeper
      • To assist in maintaining criteria set by housekeeping department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as fireplace equipment or garbage bags are put away
      • Lock the housekeeping shed if you are the last one using it
      • Check with supervisor if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Front Desk
      • Turn in master keys and sign in/out before and after your shift
      • Perform other duties as assigned

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning a room
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • Will be required to work outside in all seasons (Winter, Spring, Summer and Fall)

       

      Please email your resume to hr@crmr.com or hr2@crmr.com

    • Woodsman (May – October) - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Woodsmen. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available from May to October 2018 with possibility of renewal.

      Position title: Woodsman (May – October)
      Location: Emerald Lake Lodge, Field BC
      Reports to: Housekeeping manager/Assistant Manager/ Supervisors
      Hours: As Required
      Primary function:

      Full cooperation is essential with all employees to sustain high levels of productivity. To maintain a high standard of time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Inform Executive or Assistant Executive Housekeeper of all jobs accomplished.
      • Inform Housekeeping Manager or Assistant Housekeeping Manager when wood/kindling needs to be ordered.
      • Unload wood on delivery ensuring it is chopped, and put away.
      • Assist in maintaining criteria set by Housekeeping department/Wood shed keeping it neat and clean on a weekly basis.
      • Maintain (ensuring quality) all wood bins around property.
      • Sweep all required sections of property.
      • Ensure garbage shed and ash buckets are cleaned every Wednesday.
      • Check golf carts daily for fuel and cleanliness.
      • Carry out all tasks in a timely fashion.
      • Be friendly and courteous to all guests and fellow staff members.
      • Maintain regular work schedule as outlined.
      • Report to work in a clean uniform and clean shaven.
      • Perform daily cleaning of sweeping, moping, dusting, vacuuming and cleaning equipment.
      • If we are short staffed the woodman may be asked to help in housekeeping.
      • Observe dress code and wear appropriate footwear.
      • Ensure Public safety including general comfort and well being of public.
      • Assist grounds team with shoveling snow near woodshed and around property (winter).
      • Receive linen bins from the laundry service, sort, stock and put dirty linen in bins to return for cleaning.
      • Maintain regular work schedule as outlined.
      • Perform other duties as required.

      Experience/background preferred:
      • Grade 12 Diploma or equivalent.
      • Must have previous by hand wood chopping experience.
      • Field work in housekeeping/laundry department.
      • The ability to make constant radio contact in English on a daily basis both with the Front Desk and the Housekeeping Mgr/Assistant.
      • Flexibility and adaptability to emergency situations.
      • Embraces challenges, ambitious.
      • Must have valid driver’s license and clean driving record in order to drive company vehicles.
      • Physical demands, sitting, standing, bending, lifting, chopping wood (up to 30 lbs).
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall).

      Please email your resume to hr@crmr.com

    • Front Desk Agent (April- October) - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Front Desk Agent. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available from April to October 2018 with possibility of renewal.

       

      Position title: Front Desk Agent (April- October)
      Location: Emerald Lake Lodge, Field BC
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      Guest Service Agents are the face of Canadian Rocky Mountain Resorts, providing a high level of customer service to our guests from the initial reservation to the point of check out.

      Duties and Responsibilities:
      • Respond to reservation enquiries, providing guests with up to date information on our rates, special offers and packages.
      • Book room reservations, both over the phone and at the Front Desk.
      • Prepare for arriving reservations, ensuring guest requests are met to the best of our ability.
      • Welcome guests to the Lodge and provide an efficient check in experience.
      • Provide guests with accurate and relevant information about the Lodge, local area and attractions.
      • Book tours, activities and restaurant reservations for guests.
      • Handle guest requests during their stay to ensure maximum guest satisfaction.
      • Address all guest issues and complaints in a courteous manner, with the support of the Front Office management team.
      • Check out guests, providing accurate billing information and correctly processing payments.
      • Manage the hotel switchboard, directing calls to other departments as necessary.
      • Provide an accurate cash-out report at the end of each shift.
      • Other duties as required.

       

      Work Environment:

      • Front Desk shifts are typically 7am-3pm, 3pm -11pm, and 11pm-7am but are subject to change as necessary to ensure proper coverage for the 24 hour operation.
      • Schedules are based on a five day work week, but must be flexible depending on business levels.
      • All GSA’s will be trained on the Audit shift (11pm-7am) in the event coverage is required.
      • On the job training is provided, with ongoing opportunities for learning and development.

      Experience/background preferred:
      • Excellent interpersonal and communication skills.
      • A passion for customer service; previous experience is an asset.
      • Highly organized and detail oriented, with the ability to multitask.
      • Able to cope in high pressure situations.
      • Experience with Opera PMS is an asset.
      • Previous hotel experience preferred.
      • Must have the ability to work independently and remain calm in the event of emergency situations arise

       

    • Night Audit ( April – October) - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Night Auditor. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position available from April to October 2018 with possibility of renewal.

       

      Position title: Night Audit ( April – October)
      Location: Emerald Lake Lodge, Field BC
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      This position requires a person with the ability to work five overnights (11pm to 7am) per week and to provide end of day.

       

      Duties and Responsibilities:
      • Balance daily revenues for Rooms and F&B by pulling reports and exporting information in to Excel spreadsheets.
      • Troubleshooting any areas that do not balance or cash outs that are not recorded by F.D. Agents or F&B servers/managers.
      • Processing billing for third-party booking agents (e.g. Expedia).
      • Compiling accurate data for the various departments
      • Completing the day and rolling the system to the new day
      • Completing biweekly balances for the officer accounts
      • Ensuring that accounts are rolled on a biweekly basis for payroll and accounting purposes
      • To perform Front Office duties as required; including room reservations, check-ins and check-outs.
      • To deal with guest issues should they arise – ensuring that the guest requests are met and relevant information passed on to the day shift.
      • Dealing with any complaints or deliveries at night in conjunction with the night cleaner.
      • Monitoring the security of the property overnight and liaising with external security staff.
      • To provide communication to all departments re: activity during the night.
      • To ensure guest check in and departure information is correct and accounts are accurate for billing
      • Assisting the Admin with data entry during the night when required

      Experience/background preferred:
      • Previous Front Office or Audit experience preferred.
      • Accounting experience or education is an asset.
      • Experience with Opera and Squirrel systems preferred, but training can be provided.
      • Excellent interpersonal, verbal and written communication skills.
      • Detail oriented with strong numerical and problem solving abilities.
      • Highly organized and self- motivated.
      • Strong computer skills are required, in particular proficiency with Microsoft Office applications.
      • Must have the ability to work independently and remain calm in the event of situations arising during the night.

       

      Please email your resume to hr@crmr.com

    • Bartender (April – October) - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Bartender. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Bartender (April – October)
      Location: Emerald Lake Lodge, Field BC
      Reports to: Food and Beverage Manager, Assistant Food and Beverage Manager & Supervisor
      Hours: As Required
      Primary function:

      To be responsible for serving guest at the bar as well as fulling drink orders for both the lounge and dining room servers. Also, responsible for the restocking of the liquor and wine racks at the end of the shift.

      Positions available from May to October 2018 with possibility of renewal.

      Duties and Responsibilities:
      • To be punctual and groomed appropriately (well pressed uniform, name tag, hair and teeth clean and neat)
      • To be knowledgeable about the menu’s (breakfast, lunch, dinner, lounge, cocktail menu and house wine list)
      • To be able to pair beverages with the menu and food items.
      • To take food and beverage orders and ensure promptly delivery and quality of the product
      • To be knowledgeable on how to make standard cocktails and highballs, including house cocktails
      • To set up bar and ensure it’s stocked for full service
      • To maintain record and control of bar stock and arrange supplies
      • To be knowledgeable of wines, scotches, whiskey’s, martini’s
      • To present cheques properly and ensure cash-outs are correctly completed
      • To complete mis en place and daily duties required
      • To be aware of dietary and allergy concerns
      • To present, open, pour and serve wine in appropriate wine glasses
      • To be aware of the CRMR wine program – including description of all white and red wine by the glass.
      • To be able to make specialty coffees
      • Work well as a team player and representative of the Food and Beverage Department
      • Maintaining the cleanliness of the bar area, as well as bar glasses and utensils
      • To be adaptable for large groups and may contain banquet shifts – day and night functions
      • To perform Function room set up’s/ tear down’s – setting tables, chairs, cutely & linen
      • To be prepared to run food to tables and bus tables in a fast paced environment.
      • Any other duties as required or communicated by the F&B Managers

      Experience/background preferred:
      • Minimum 1 year experience in a similar position
      • Previous Hotel experience an asset
      • Knowledge of Squirrel an asset
      • PROSERVE certificate required
      • Must be 19 years or older (as per Provincial Legal Drinking Age)
      • Bartender Certified or Sommelier trained an asset
      • Must have the ability to work all shifts Breakfast, Lunch and Dinner (AM, PM, MID Shifts)
      • Substantial knowledge of food safety and handling procedures
      • To be able to endure long periods of standing (sitting, bending and lifting  (up to 30lbs) may be required )
    • Houseman (May – October) - Deer Lodge | Lake Louise, AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for Housemen. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Positions available from May to October 2018 with possibility of renewal.

      Position title: Houseman (May – October)
      Location: Deer Lodge | Lake Louise, AB
      Reports to: Housekeeping Manager
      Hours: As Required
      Primary function:
      • Full cooperation is essential with all employees to sustain high levels of productivity.
      • Working all shifts (must be flex) 7 to 3, 3 to 11, 11pm to 7am
      • Working to clean all common areas in the hotel
      Duties and Responsibilities:
      • Assist in maintaining of criteria set by Housekeeping department.
      • Cleaning all common areas
      • Mopping, sweeping, vacuuming, cleaning public bathrooms,
      • Restocking supplies, assisting housekeepers if required, cleaning the dining room
      • Lounge areas, bar area, working as the night security person when on that shift
      • May be asked to drive a staff member to the village
      • May be asked to drive to the village to pick up the mail
      • Physical work daily
      • Strip rooms and deliver clean linens/towels.
      • Restocking linen closets, accepting new linen at shipping /receiving area
      • Taking out dirty linen bins for pick up
      • Stocking the linen closets – stocking housekeeping bins
      • Perform other duties as required.

      Experience/background preferred:
      • Grade 12 Diploma.
      • Previous housekeeping experience an asset
      • Must have full driver’s license and clean driving record
      • Good written and verbal English skills to provide reporting services
      • Flexible to work all shifts
      • Handing guest issues in a professional manner
      • Standing bending stretching kneeling walking 80% of the time
    • Dishwasher (May – October) - Deer Lodge, Lake Louise Alberta

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for a dishwasher. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Positions available from May to October 2018 with possibility of renewal.

      Position title: Dishwasher (May – October)
      Location: Deer Lodge, Lake Louise Alberta
      Reports to: Head Chef
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas.

      Duties and Responsibilities:
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed

      Experience/background preferred:
      • 1-2 years of practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)

      Please email your resume to hr@crmr.com

    • Bell Person (May – October) - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Bellman.  Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available from May to October 2018 with possibility of renewal.

      Position title: Bell Person (May – October)
      Location: Emerald Lake Lodge, Field BC
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      To ensure that service is provided to guests upon their arrival and departure to act as a central point of contact for our guests. * Must have full valid drivers’ license and CLEAN abstract/driving record (out of country applicants will require an international license).

      Duties and Responsibilities:
      • Provide information about the local area, attractions and activities to our guests.
      • Greet all guests upon entering the main lobby.
      • Provide information about all CRMR lodges to our current and future guests.
      • Perform Front Office duties as required; including room reservations (by phone, e-mail, fax and in person)
      • Answer the telephone at the front desk when agents are busy or on break
      • Responsible for booking tours, airport transfers and taxi’s for guests.
      • May provide return transportation for our guests from the Lodge to downtown, under the direction of the FOM
      • Assisting the Housing Manager with staff pick up’s and drop offs at staff accommodation when required, under direction from the FOM
      • Responsible for arranging room drops and completing all room drops on time.
      • Assist food and beverage with seating guests when needed.
      • Assist guests with luggage
      • Execute all guest request/issues as they arise in a timely fashion– ensuring that the guest requests are met and relevant information passed on to the day shift.
      • Help guests stock fire wood and assist with starting fires in guests rooms when requested.
      • Meet with representatives of local attractions and tours to stay current on all options and keep all staff aware of changes.
      • Keep the brochure rack fully stocked.
      • Keep the Bellman Desk and area clean and tidy.
      • Keep the lobby and lounge area clean and tidy, this will involve cleaning windows, sweeping/mopping floors and dusting.
      • Empty hotel ashtrays 3 times a day.
      • Keep parking lots and grounds of the hotel garbage free.
      • Sweep walkway to the Front Desk and keep the hotel entrances clean.
      • Snow removal from the main entrance and walkway beside the Wainwright (seasonal).
      • Input of rooming lists.
      • Help out with check in’s and check outs when busy.
      • Assist with Incoming/Outgoing dry cleaning
      • Any other duties as required.

      Experience/background preferred:
      • Professional appearance and personality
      • Valid drivers’ license and CLEAN abstract/driving record (out of country applicants will require an international license).
      • Excellent interpersonal, verbal and written communication skills.
      • Good phone etiquette.
      • Previous customer service experience preferred
      • Experience in similar position an asset
      • Must have keyboarding skills
      • Basic knowledge of Word, Excel, Outlook and Internet Explorer.
      • Opera knowledge an asset.
      • Must have the ability to work independently and remain calm in the event of emergency situations arise
    • Front Desk Agent (May – October) - Deer Lodge, Lake Louise Alberta

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for Front Desk Agents. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Positions available from May to October 2018 with possibility of renewal.

       

      Position title: Front Desk Agent (May – October)
      Location: Deer Lodge, Lake Louise Alberta
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      Guest Service Agents are the face of Canadian Rocky Mountain Resorts, providing a high level of customer service to our guests from the initial reservation to the point of check out.

      Duties and Responsibilities:
      • Respond to reservation enquiries, providing guests with up to date information on our rates, special offers and packages.
      • Book room reservations, both over the phone and at the Front Desk.
      • Prepare for arriving reservations, ensuring guest requests are met to the best of our ability.
      • Welcome guests to the Lodge and provide an efficient check in experience.
      • Provide guests with accurate and relevant information about the Lodge, local area and attractions.
      • Book tours, activities and restaurant reservations for guests.
      • Handle guest requests during their stay to ensure maximum guest satisfaction.
      • Address all guest issues and complaints in a courteous manner, with the support of the Front Office management team.
      • Check out guests, providing accurate billing information and correctly processing payments.
      • Manage the hotel switchboard, directing calls to other departments as necessary.
      • Provide an accurate cash-out report at the end of each shift.
      • Other duties as required.

      Work Environment:

      • Front Desk shifts are typically 7am-3pm, 3pm -11pm, and 11pm-7am but are subject to change as necessary to ensure proper coverage for the 24 hour operation.
      • Schedules are based on a five day work week, but must be flexible depending on business levels.
      • All GSA’s will be trained on the Audit shift (11pm-7am) in the event coverage is required.
      • On the job training is provided, with ongoing opportunities for learning and development.

      Experience/background preferred:
      • Excellent interpersonal and communication skills.
      • A passion for customer service; previous experience is an asset.
      • Highly organized and detail oriented, with the ability to multitask.
      • Able to cope in high pressure situations.
      • Experience with Opera PMS, Microsoft Office and Outlook is an asset.
      • Previous hotel experience preferred.
      • Must be able to work independently and remain calm in the event of emergency situations arise

Front Office

    • Front Desk Agent - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Front Desk Agent. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Front Desk Agent
      Location: Emerald Lake Lodge, Field BC
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      Guest Service Agents are the face of Canadian Rocky Mountain Resorts, providing a high level of customer service to our guests from the initial reservation to the point of check out.

      Duties and Responsibilities:
      • Respond to reservation enquiries, providing guests with up to date information on our rates, special offers and packages.
      • Book room reservations, both over the phone and at the Front Desk.
      • Prepare for arriving reservations, ensuring guest requests are met to the best of our ability.
      • Welcome guests to the Lodge and provide an efficient check in experience.
      • Provide guests with accurate and relevant information about the Lodge, local area and attractions.
      • Book tours, activities and restaurant reservations for guests.
      • Handle guest requests during their stay to ensure maximum guest satisfaction.
      • Address all guest issues and complaints in a courteous manner, with the support of the Front Office management team.
      • Check out guests, providing accurate billing information and correctly processing payments.
      • Manage the hotel switchboard, directing calls to other departments as necessary.
      • Provide an accurate cash-out report at the end of each shift.
      • Other duties as required.

      Work Environment:

      • Front Desk shifts are typically 7am-3pm, 3pm -11pm, and 11pm-7am but are subject to change as necessary to ensure proper coverage for the 24 hour operation.
      • Schedules are based on a five day work week, but must be flexible depending on business levels.
      • All GSA’s will be trained on the Audit shift (11pm-7am) in the event coverage is required.
      • On the job training is provided, with ongoing opportunities for learning and development.

      Experience/background preferred:
      • Excellent interpersonal and communication skills.
      • A passion for customer service; previous experience is an asset.
      • Highly organized and detail oriented, with the ability to multitask.
      • Able to cope in high pressure situations.
      • Experience with Opera PMS, Microsoft Office and Outlook is an asset.
      • Previous hotel experience preferred.
      • Must be able to work independently and remain calm in the event of emergency situations arise

       

      Please email your resume to hr@crmr.com or hr2@crmr.com

    • Bellman - Emerald Lake Lodge | Field, BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Bell Staff. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Bellman
      Location: Emerald Lake Lodge | Field, BC
      Reports to: Front Office Manager/ Bell Captain
      Hours: As Required
      Primary function:

      To ensure that service is provided to guests upon their arrival and departure to act as a central point of contact for our guests.

      Duties and Responsibilities:
      • Provide information about the local area, attractions and activities to our guests.
      • Greet all guests upon entering the main lobby.
      • Provide information about all CRMR lodges to our current and future guests.
      • Perform Front Office duties as required; including room reservations (by phone, e-mail, fax and in person)
      • Answer the telephone at the front desk when agents are busy or on break
      • Responsible for booking tours, airport transfers and taxi’s for guests.
      • May provide return transportation for our guests from the Lodge to downtown, under the direction of the FOM
      • Assisting the Housing Manager with staff pick up’s and drop offs at staff accommodation when required, under direction from the FOM
      • Responsible for arranging room drops and completing all room drops on time.
      • Assist food and beverage with seating guests when needed.
      • Assist guests with luggage
      • Execute all guest request/issues as they arise in a timely fashion– ensuring that the guest requests are met and relevant information passed on to the day shift.
      • Help guests stock fire wood and assist with starting fires in guests rooms when requested.
      • Meet with representatives of local attractions and tours to stay current on all options and keep all staff aware of changes.
      • Keep the brochure rack fully stocked.
      • Keep the Bellman Desk and area clean and tidy.
      • Keep the lobby and lounge area clean and tidy, this will involve cleaning windows, sweeping/mopping floors and dusting.
      • Empty hotel ashtrays 3 times a day.
      • Keep parking lots and grounds of the hotel garbage free.
      • Sweep walkway to the Front Desk and keep the hotel entrances clean.
      • Snow removal from the main entrance and walkway beside the Wainwright (seasonal).
      • Input of rooming lists.
      • Help out with check in’s and check outs when busy.
      • Assist with Incoming/Outgoing dry cleaning
      • Any other duties as required.

      Experience/background preferred:
      • Must have a valid class 4 driver’s license and CLEAN abstract (driving record).
      • Professional appearance and personality
      • Excellent interpersonal, verbal and written communication skills.
      • Good phone etiquette.
      • Previous customer service experience preferred
      • Experience in similar position an asset
      • Must have keyboarding skills
      • Basic knowledge of Word, Excel, Outlook and Internet Explorer.
      • Opera knowledge an asset.
      • Must have the ability to work independently and remain calm in the event of emergency situations arise

      Please email your resume to hr@crmr.com or hr2@crmr.com

Food & Beverage

Maintenance

Grounds

Meetings & Events

Management & Supervisory

    • Food and Beverage Supervisor - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Food and Beverage Supervisor. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Food and Beverage Supervisor
      Location: Emerald Lake Lodge, Field BC
      Reports to: Food and Beverage Manager, Assistant Food and Beverage Manager
      Hours: As Required
      Primary function:

      To supervise F&B operations to ensure they run efficiently and profitably, while maintaining the highest standards of quality and service; and to make guests feel welcomed. There are many facets to this position including helping with the training of servers, hosts and possibly runners and bussers. (2 Supervisory shifts , 3 Serving Shifts)

      Duties and Responsibilities:
      • Must be prepared to work all shifts however will be assigned based on need by the F&B Manager.
      • Must be prepared to oversee and to provide guidance and training as per our current schedule and mentorship program
      • Working closely with everyone to provide the service expected by our guests
      • Maintaining the current process for inventory, ordering, wine list, menu printing, tastings, allocation of duty, personal and promo accounts being rung in properly and policies adhered to for these accounts, ongoing communication with the Lodge Manager and other duties as assigned.
      • The inventory, ordering, wine list and menu printing will be as per the F&B Manager and learned accordingly
      • The F&B Supervisor is expected on the floor at all times and to be at the door or in the Function areas to greet the guests.
      • 90% of the position is hands on – 10% administrative
      • To control labour costs and other related costs as per budget and customer satisfaction.
      • Providing input to the F&B Manager/Hotel Manager with respect to agenda items for weekly and monthly staff meetings
      • Ensuring that our dining room is clean, tidy, organized, and according to health and safety standards
      • To assist the servers with tables in the event they require assistance with food running, making drinks and bussing tables
      • To provide service if required – may have to take tables if we are short staffed, and to provide support for the servers at all times.
      • To provide the example to all staff re: grooming policies, professionalism, vocabulary and support throughout every shift
      • Maintain professionalism at all times
      • Working sections when required
      • Serving banquets when required
      • Working breakfast, lunch and dinner as per scheduling which should be discussed with the F&B Manager/Hotel Manager
      • Fostering a team attitude – supervising all staff members and to ensure that communication and standards are as indicated in training and operations manual  (this manual may have to be created per D.L. standards and business allocations)
      • Various tasks are allocated to various managers within the department (i.e. – supervisor and F&B Mgr complete payroll and gratuity allocations , on every biweekly payroll, Gratuity for all Manager/Supervisor should be an equal allocation pending schedules, function execution, etc)
      • F&B supervisor and the F&B Manager may complete the  scheduling and allocation of shifts each week for staff members – to be approved by Lodge Manager prior to sending out  (communication is key)
      • To provide Lodge Manager with ongoing communication in the event of Performance issues or discussion and to notify HR right away with respect to incident reports etc.
      • To ensure that staff shifts are allocated in a fair and equitable manner and to provide the hours required for retention of staff – therefore staff levels are constantly communicated to the Lodge Manager
      • To be sure that the Manager/Supervisor is the last person out of the lodge at any time unless there is a cross over with Management on shift for Health and Safety reasons
      • Notifying the Lodge Manager of any promo bills, and providing explanations of any situations that required promotions
      • To assist in conversations with the kitchen per dietary requirements, asking about any service training required
      • All communication as it relates to F&B team with respect to pre and post discussions about to any menu changes, items changes, special etc.
      • To assist with any Conference set up and tear down
      • To deal with client concerns and issues immediately and effectively
      • Any direction that is needed for the Front Desk is to be communicated to the FOM or FOS at all times.
      • To provide fully trained staff and Manager with all emergency and power outage procedures and plans
      • To follow Health and Safety regulations
      • Ongoing communication with all departments as required to provide a cohesive team at DL
      • All maintenance requests must be approved by Lodge Manager prior to calling in any outside companies.
      • Any other duties as required or communicated by the F&B Manager/Hotel Manager

      Experience/background preferred:
      • Previous F&B Supervisory/Management Experience including Banquets
      • Excellent verbal and written English communication skills required
      • Word, Excel and Outlook experience required
      • Must have the ability to work in a team setting while providing professional direction to staff and other Managers in the Dept.
      • Must have the ability to handle any guest issues or staffing issues with guidance from the Hotel Manager and HR. if required
      • Knowledge of Squirrel an asset
      • Sommelier certification is an asset
      • PROSERVE certification required
      • Excellent interpersonal skills
      • Must have inventory experience and cost analysis experience
      • Must have the ability to work all shifts and to provide support with all daily service, breakfast, lunch, dinner and banquets when required
      • To be able to endure long periods of standing (sitting, bending and lifting may be required)
      • Menu and culinary abilities are an asset

       

       

      Please email your resume to hr@crmr.com or hr2@crmr.com

    • Front Office Supervisor - Emerald Lake Lodge | Field, BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Front Office Supervisor. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Front Office Supervisor
      Location: Emerald Lake Lodge | Field, BC
      Reports to: Front Office Manager
      Hours: As required
      Primary function:

      The Front Office Supervisor assists the Front Office Management team in overseeing Front Desk operations. They lead by example, supporting GSA’s and Bellmen to ensure they achieve the highest possible standards of service.

      Duties and Responsibilities:
      • Ensure that the daily operations of the Front Desk are carried out efficiently and according to hotel policies.
      • Support the Front Desk team in handling guest issues and complaints.
      • Provide regular feedback on team performance to the Front Office Manager/AFOM.
      • Assist with the initial and ongoing training of Guest Service Agents to help them achieve a high quality of service.
      • Maintain thorough and up to date knowledge of the property, local area, room rates and packages.
      • Respond to reservation enquiries, providing guests with up to date information on our rates, special offers and packages.
      • Book room reservations, both over the phone and at the Front Desk.
      • Provide coverage for all Front Desk shifts as required, including Night Audit
      • Prepare for Group, Media and FIT arrivals, coordinating with the F&B and Conference departments.
      • Ensure that the Front Office filing systems and tracking sheets are kept organized and up to date.
      • Act as Duty Manager when the FOM/AFOM is not present.
      • Other duties as required.

      Experience/background preferred:
      • Previous Front Desk experience is required.
      • Extensive Opera PMS experience required
      • Positive attitude and a passion for customer service.
      • Previous leadership or supervisory experience is an asset.
      • Able to work under pressure and think on your feet to solve problems.
      • Organized with strong attention to detail.
      • A team player who can support and motivate others to succeed
      • Must have the ability to work independently and remain calm in the event of emergency situations arise
    • Breakfast Cook Supervisor - Deer Lodge, Lake Louise Alberta

      Come join our family! Deer Lodge in Lake Louise, Alberta is looking for a Breakfast Cook Supervisor. Subsidized staff accommodations, meal plan, career growth opportunities, employee benefits and lots of other perks such as staff events and activities, lodge and restaurant discounts and more. Position available immediately.

      Position title: Breakfast Cook Supervisor
      Location: Deer Lodge, Lake Louise Alberta
      Reports to: Head Chef
      Hours: As Required
      Primary function:

      To provide direction and hands on cooking in the kitchen throughout the breakfast/lunch service.

      Duties and Responsibilities:
      • Ensure the delivery of breakfast food service while on shift
      • Provide guidance and direction to staff members working the breakfast line/shift
      • Prepare food for groups, individual guests and staff meals
      • Understand the necessity to provide quality service in a timely fashion
      • Follow portion and recipes for all food items
      • Prepare and cook staff meals
      • Work in a clean and orderly manner
      • Follow health and safety regulations
      • Report all faulty equipment to supervisor
      • Properly store all food items
      • Prepare breakfast a la carte, buffet and lunch a la carte and group menus
      • Follow all daily duty rosters
      • Follow policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:
      • 2-3 years of practical experience
      • Culinary education/training preferred
      • Previous supervisory experience required
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work in a team environment and to stay calm in stressful situations
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Capacity to endure long periods of standing (sitting, bending, and lifting may be required)

      Please email your resume to hr@crmr.com or hr2@crmr.com.

Opportunities in Calgary

    • Marketing and Social Media Coordinator - Sales Office | Calgary, AB

      Looking for an amazing place to work? Come join the Canadian Rocky Mountain Resorts family!  We offer career growth opportunities, employee benefits and more.

      Position title: Marketing and Social Media Coordinator
      Location: Sales Office | Calgary, AB
      Reports to: Director of Marketing & Public Relations
      Hours: As Required
      Primary function:

      To provide assistance and support to the Marketing Team. This position is based in Calgary, but travel will be required.

      Duties and Responsibilities:

      SOCIAL & DIGITAL MARKETING

      • Monitor and maintain social media channels such as Facebook, Twitter, YouTube, Google, etc. for five different accounts.
      • Create, schedule, edit and distribute relevant content across social media platforms to attract new customers and increase public awareness.
      • Analyze performance data as well as content and make necessary changes to achieve marketing objectives.
      • Prepare monthly reports, analytics and KPI’s.
      • Communicate via social media with customers on a daily basis.
      • Aid in the development of digital marketing assets such as blogs and newsletters.

      MARKETING

      • Updating and managing online directory listings.
      • Tracking marketing and print material to ensure we have enough supply each month.
      • Distributing marketing material to tourism agencies, visitor centers and throughout CRMR.
      • Maintaining a current knowledge of the products that the company has to offer.
      • Make website updates, including menus, photos and restaurant hours when required.
      • Coordinating business cards for all properties.
      • Coordinating donation requests.
      • Ordering office supplies, paper, toner for the printer and coordinating Xerox reads.
      • Brainstorm with the marketing team on new ideas and initiatives.
      • Any other relevant duties as assigned by the Director of Marketing & Public Relations.

      EVENTS

      • Assist with planning, registering and coordinating marketing materials for tradeshows, wedding shows, FAMS and events. Clear communication must be maintained throughout this process with the Marketing Manager & Director of Marketing & Public Relations.
      • Participating in consumer and wedding shows when required.
      • Coordinate all details for wedding shows and tri-property Christmas party.

      MEDIA RELATIONS

      • Preparing a monthly report on media tracking.
      • Assisting with image media requests for lodges.
      • Loading media kits onto USBs for media guests.

      GUEST RELATIONS

      • Acting as the first point of response to online reviews for CRMR’s mountain lodges and restaurants for Trip Advisor, Google, Yelp etc. Report trends each month.
      • Respond to guest reviews on social media platforms, and other third-party sites as required.
      • Crafting monthly reports regarding online reviews and discussing with the Guest Relations Manager & Operations Manager.

      Experience/background preferred:
      • 1-3 years Marketing experience.
      • Experience with Canon or Nikon DSLR camera required.
      • Excellent interpersonal, verbal and written communication skills and organizational skills.
      • Previous work experience in a hotel or restaurant environment considered an asset.
      • Basic WordPress experience considered an asset.
      • Knowledge of MS Office coupled with excellent keyboarding skills.
      • An ability to take initiative, problem solve and multi-task.
      • A keen attention to detail.

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