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Available Positions

At CRMR, our mission is to provide excellent service and ensure that we are ‘Always an Escape’ for our guests. CRMR is looking for employees who are dedicated to providing superior customer service, committed to going the extra mile for guests and passionate about the Canadian Rockies. In addition, we are looking for team players who are interested in learning new skills. We are always in search of new members to join our team.

If you do not see your desired position listed below, please feel free to submit an application to our Human Resources Department for further consideration.

Submit an application

 




Opportunities in the Canadian Rockies

Please click "Learn More" next to the desired position for a detailed job description.

Kitchen

    • Dishwashers – DL - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for Dishwashers. Subsidized staff accommodations, meal plan, career growth opportunities, and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Position title: Dishwashers – DL
      Location: Deer Lodge, Lake Louise AB
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas.

       

      Duties and Responsibilities:
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed

      Experience/background preferred:
      • Practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)
      Apply Now
    • Dishwasher (Immediate) – BML - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for Dishwashers. Subsidized staff accommodations, meal plan, career growth opportunities, and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Position title: Dishwasher (Immediate) – BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Head Chef and Supervisor’s
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas.

       

      Duties and Responsibilities:
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed

      Experience/background preferred:
      • 1-2 years of practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)
      Apply Now
    • Line Cooks (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Line Cooks. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Line Cooks (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

       


      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing
      Apply Now
    • Line Cook (Immediate) – BML - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for Line Cooks. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Position title: Line Cook (Immediate) – BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing
      Apply Now

Housekeeping

    • Houseperson (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a House Person. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Houseperson (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      Full cooperation is essential with all employees to sustain high levels of productivity. To maintain a high standard of time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Working in all common areas, cleaning, sweeping, mopping, dusting, cleaning public bathrooms, restocking, and other housekeeping duties as assigned
      • Inform Executive or Assistant Executive Housekeeper of all jobs accomplished.
      • Carrying a radio to stay in contact with the Housekeeping Manager or the Night Auditor is on nights
      • To provide housekeeping service to guestrooms as required
      • Assist with luggage and other deliveries as required
      • Working to bring in the clean linen bins from the shipping area and to take out the dirty bins for loading
      • Helping housekeepers to clean rooms if required
      • To observe dress code and wear appropriate footwear
      • Drivers’ license and clean drivers’ abstract (driver’s record) required for the position in order to drive company vehicles
      • Assist in maintaining of criteria set by Housekeeping department
      • To ensure Public safety including general comfort and wellbeing of public
      • To maintain regular work schedule as outlined
      • To perform other duties as required

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Field work in housekeeping/laundry department.
      • The ability to make constant radio contact in English on a daily basis both with the
      • Front Desk and the Housekeeping Mgr/Assistant
      • Flexibility and adaptability to emergency situations.
      • Embraces challenges, ambitious.
      • Must have valid driver’s license and clean driving record in order to drive company vehicles
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Housekeeper (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Housekeepers. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Housekeeper (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of cleanliness in all guest rooms, and efficient time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Clean rooms in accordance to standards set by Executive Housekeeper
      • To assist in maintaining criteria set by housekeeping department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as fireplace equipment or garbage bags are put away
      • Lock the housekeeping shed if you are the last one using it
      • Check with supervisor if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Front Desk
      • Turn in master keys and sign in/out before and after your shift
      • Perform other duties as assigned

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning a room
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now

Front Office

    • Employee Engagement Coordinator – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for an Employee Engagement Coordinator. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Employee Engagement Coordinator – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Hotel Manager
      Hours: As Required
      Primary function:

      To act as an ambassador for CRMR and Emerald Lake Lodge to all team members.

      Duties and Responsibilities:
      • Onboard all new team members in a timely manner
      • Complete new-hire paper work and distribute accordingly
      • Maintain accurate on-site employee records
      • Advise Departments heads of impending reviews, renewals, etc. and follow up as required
      • Conduct regular orientations with new team members
      • Assist the Housing Manager with Pick-ups of new team members
      • Plan and execute staff activities on and off property
      • Costing of all team members trips to ensure proper charges are collected
      • Conduct regular shopping trips for team members
      • Be an advocate for team members
      • Regularly solicit feedback from team members on activity ideas, workplace ideas, etc.
      • Introduce team members to social assistance programs (addiction, mental health, etc.)
      • Ensure all WCB reports are completed with accuracy and within the allotted time
      • Assist other departments as required
      • Act as a confidential witness to HR related conversations as assigned by the Hotel Manager
      • Other duties as assigned by the Hotel Manager

      Experience/background preferred:
      • BC Class 4 Driver’s License & Clean Driver’s Abstract (or willingness to obtain)
      • Excellent communication skills both verbal and written English
      • Excellent attention to detail
      • Must have the ability to be organized and to perform a variety of duties on any given day
      • Ability to create engaging presentations and experiences for team members
      • Previous purchasing experience an asset
      • Working with a variety of personalities and remaining confidential at all times
      • Understanding that many things may happen in a day that were unplanned and having the ability to be flexible
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      Apply Now
    • Bell Person (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Bell Person. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Bell Person (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Front Office Manager/ Bell Captain
      Hours: As Required
      Primary function:

      To ensure that service is provided to guests upon their arrival and departure to act as a central point of contact for our guests.

      Duties and Responsibilities:
      • Transport guests and luggage by shuttle bus to and from the main lodge.
      • Check the bags and assist Front Desk to perform guest check-ins when required.
      • Provide guests with information about service facilities and local attractions.
      • Deliver special requests to guestrooms (i.e. wood, room service, wine, etc.)
      • Assist the conference team with set up and tear down of functions
      • Respond quickly to fire alarms anyplace on property and give status updates to the Front Desk as required
      • Must be fully trained in emergency procedures as they relate to the Lodge
      • Keep the vehicles and the bell hut clean daily
      • Communicate as required with other departments in a friendly and professional manner
      • Monitor driving habits and adhere to safety rules and road regulations
      • Provide snow clearing in the winter – front walkways, luggage racks, and turnaround, Cilantro, the Dock, bridge walkway, fire pit, view point and bell hut entrance as required
      • Follow all Lodge policies and procedures, uniform and grooming policies
      • Ensure safety regulations are followed
      • Ensure supplies are on hand for the Bell team
      • May be assigned other duties as required by the Bell Captain or Front Office Manager.

      Experience/background preferred:
      • Must have a valid class 4 driver’s license and CLEAN abstract (driving record).
      • Professional appearance and personality
      • Excellent interpersonal, verbal and written communication skills.
      • Good phone etiquette.
      • Previous customer service experience preferred
      • Experience in similar position an asset
      • Must have keyboarding skills
      • Basic knowledge of Word, Excel, Outlook and Internet Explorer.
      • Opera knowledge an asset.
      • Must have the ability to work independently and remain calm in the event of emergency situations arise
      Apply Now

Food & Beverage

Maintenance

    • Painter/Maintenance Labourer – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Painter/Maintenance Labourer. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Painter/Maintenance Labourer – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Maintenance Manager/Ast. Maintenance Manager
      Hours: As Required
      Primary function:

      To ensure all public areas, guest rooms, and back of house areas are maintained in order to provide quality service for guests and a safe working environment for staff.

      Duties and Responsibilities:

      Drywall Responsibilities:

      • Minor ceiling/drywall repairs
      • Hang/fasten drywall panels
      • Measure, cut, fit, and fasten panels.
      • Smooth out imperfections.

      Painting Responsibilities:

      • Apply paint, varnish, enamel, and other finishes using spray gun, rollers, and brushes, as indicated
      • Prepare surfaces for painting, including but not limited to removing old paint, smoothing surfaces and filling holes, cracks & joints
      • Prepare area for painting, such as moving or covering furniture/fixtures, laying down drop cloths, and taping

      Maintenance Responsibilities:

      • All daily duties are assigned by the Maintenance Manager
      • Complete all general maintenance in the hotel and staff accommodation
      • Assisting with repairs of all building maintenance requests (ex. Electrical, plumbing, drywall, paint, heating/cooling systems)
      • Perform all boiler checks, hot tub checks, furnace checks and recording the information
      • Perform preventative maintenance checks
      • Report all damage or non-working equipment to the maintenance manager
      • Perform snow removal by hand with a shovel – keep all sidewalks and stairs free of ice and snow

      (when grounds requires assistance)

      • Assist grounds department in any way when requested
      • Work in a clean and neat manner in guestrooms and all other areas
      • Carry out all tasks in a timely fashion
      • Observe dress code and wear appropriate footwear
      • Perform other duties that may be assigned

      Experience/background preferred:
      • Completion of High School is an asset
      • A valid driver’s license and clean driving record required
      • Skilled in general carpentry
      • Experience in drywall installation and repair.
      • Painting Experience
      • Plumbing experience is required
      • Basic electrical experience is preferred
      • Must have the ability to climb a ladder when required
      • Must work safely at all times and uphold a high standard for safety
      • Must be flexible to work mornings, afternoons and on call shifts
      • Will be working outside in all seasons and weather conditions
      • Physical demands, sitting, standing, bending, lifting (up to 80 lbs)
      Apply Now
    • Maintenance Labourer (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Come join our family! Emerald Lake Lodge in Field BC is looking for a Maintenance Labourer. Subsidised staff accommodations, meal plan, career growth opportunities, and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Position title: Maintenance Labourer (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Maintenance Manager and Operations Manager
      Hours: As Required
      Primary function:

      To ensure all public areas, guest rooms, and back of house areas are maintained in order to provide quality service for guests and a safe working environment for staff.

      Duties and Responsibilities:
      • All daily duties are assigned by the Maintenance Manager
      • Complete all general maintenance in the hotel and staff accommodation
      • Assisting with repairs of all building maintenance requests (ex. Electrical, plumbing, drywall, paint, heating/cooling systems)
      • Perform all boiler checks, hot tub checks, furnace checks and recording the information
      • Perform preventative maintenance checks
      • Report all damage or non-working equipment to the maintenance manager
      • Perform snow removal by hand with a shovel – keep all sidewalks and stairs free of ice and snow
      • Work in a clean and neat manner in guestrooms and all other areas
      • Observe dress code and wear appropriate footwear

      Experience/background preferred:
      • Completion of High School is an asset
      • A valid driver’s license and clean driving record required
      • Plumbing experience is required
      • Basic electrical experience is preferred
      • Must have the ability to climb a ladder when required
      • Must work safely at all times and uphold a high standard for safety
      • Must be flexible to work mornings, afternoons and on call shifts
      • Will be working outside in all seasons and weather conditions
      • Physical demands, sitting, standing, bending, lifting (up to 80 lbs)
      Apply Now

Grounds

    • No positions at this time

Meetings & Events

    • No positions at this time

Seasonal

    • Housekeepers (April – October 2019) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Housekeepers for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Housekeepers (April – October 2019) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of cleanliness in all guest rooms, and efficient time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Clean rooms in accordance to standards set by Executive Housekeeper
      • To assist in maintaining criteria set by housekeeping department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as fireplace equipment or garbage bags are put away
      • Lock the housekeeping shed if you are the last one using it
      • Check with supervisor if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Front Desk
      • Turn in master keys and sign in/out before and after your shift
      • Perform other duties as assigned

       


      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning a room
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Line Cooks (Immediate) – DL - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for Line Cooks for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

       

      Position title: Line Cooks (Immediate) – DL
      Location: Deer Lodge, Lake Louise AB
      Reports to: Head Chef and Supervisors
      Hours: As required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing
      Apply Now
    • Dishwashers (April – October 2019) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Dishwashers for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Dishwashers (April – October 2019) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Head Chef and Supervisor's
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas

      Duties and Responsibilities:
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed

      Experience/background preferred:
      • 1-2 years of practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)
      Apply Now
    • Dishwashers (April – October 2019) – DL - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for Dishwashers for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Dishwashers (April – October 2019) – DL
      Location: Deer Lodge, Lake Louise AB
      Reports to: Head Chef and Supervisor's
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas.

      Duties and Responsibilities:
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed

      Experience/background preferred:
      • 1-2 years of practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)
      Apply Now
    • Bell People (June – November 2019) - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Bellman.  Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available from June to November 2019 with the possibility of renewal.

      Position title: Bell People (June – November 2019)
      Location: Emerald Lake Lodge, Field BC
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      To ensure that service is provided to guests upon their arrival and departure to act as a central point of contact for our guests. * Must have full valid drivers’ license and CLEAN abstract/driving record (out of country applicants will require an international license).

      Duties and Responsibilities:
      • Provide information about the local area, attractions and activities to our guests.
      • Greet all guests upon entering the main lobby.
      • Provide information about all CRMR lodges to our current and future guests.
      • Perform Front Office duties as required; including room reservations (by phone, e-mail, fax and in person)
      • Answer the telephone at the front desk when agents are busy or on break
      • Responsible for booking tours, airport transfers and taxi’s for guests.
      • May provide return transportation for our guests from the Lodge to downtown, under the direction of the FOM
      • Assisting the Housing Manager with staff pick up’s and drop offs at staff accommodation when required, under direction from the FOM
      • Responsible for arranging room drops and completing all room drops on time.
      • Assist food and beverage with seating guests when needed.
      • Assist guests with luggage
      • Execute all guest request/issues as they arise in a timely fashion– ensuring that the guest requests are met and relevant information passed on to the day shift.
      • Help guests stock fire wood and assist with starting fires in guests rooms when requested.
      • Meet with representatives of local attractions and tours to stay current on all options and keep all staff aware of changes.
      • Keep the brochure rack fully stocked.
      • Keep the Bellman Desk and area clean and tidy.
      • Keep the lobby and lounge area clean and tidy, this will involve cleaning windows, sweeping/mopping floors and dusting.
      • Empty hotel ashtrays 3 times a day.
      • Keep parking lots and grounds of the hotel garbage free.
      • Sweep walkway to the Front Desk and keep the hotel entrances clean.
      • Snow removal from the main entrance and walkway beside the Wainwright (seasonal).
      • Input of rooming lists.
      • Help out with check in’s and check outs when busy.
      • Assist with Incoming/Outgoing dry cleaning
      • Any other duties as required.

      Experience/background preferred:
      • Professional appearance and personality
      • Valid drivers’ license and CLEAN abstract/driving record (out of country applicants will require an international license).
      • Excellent interpersonal, verbal and written communication skills.
      • Good phone etiquette.
      • Previous customer service experience preferred
      • Experience in similar position an asset
      • Must have keyboarding skills
      • Basic knowledge of Word, Excel, Outlook and Internet Explorer.
      • Opera knowledge an asset.
      • Must have the ability to work independently and remain calm in the event of emergency situations arise
      Apply Now

Management & Supervisory

    • Assistant Front Office Manager – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for An Assistant Front Office Manager. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Assistant Front Office Manager – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      The Assistant Front Office Manager leads the Front Desk team in their daily operations, offering training and guidance to help them achieve their potential. They support the Front Office Manager in handling guest concerns and administrative duties.

      Duties and Responsibilities:

      Oversee the daily operations of the Front Desk, supporting and encouraging the team to maintain a high standard of service.

      • Provide hands-on supervision to GSAs as they carry out their daily tasks.
      • Ensure that Front Office policies and guidelines are being implemented consistently by all team members.
      • Resolve guest issues and complaints as they arise, communicating areas of concern to the FOM and GRM
      • Cover desk shifts and staff breaks as required, especially during high volume periods.
      • Ensure that special reservations such as Groups, FIT, Media and Package guests are properly set up and prepared for.

      Build and develop a strong Front Desk team, through ongoing training and performance management.

      • Assist the HR department with the hiring of Front Desk and Bell staff.
      • Train new staff members in Opera PMS, MPG payment processing, and hotel procedures and policies.
      • Collaborate with the FOM and GRM in providing ongoing training and development opportunities for GSA’s.
      • Communicate any Front Desk performance issues to the FOM and coordinate to address and resolve them.

      Assist with administrative duties as required to maintain the smooth running of the Front Office Department.

      • Maintain all guest accounts, ensuring that billing information is accurate for check out.
      • Ensure that Front Desk inventory (keys, gift items etc.) is properly tracked and recorded at regular intervals.
      • Take on additional administrative duties in the absence of the FOM, as required to cover vacation or sick days.
      • Additional duties as required assigned by the Front Office Manager/Lodge Manager

      Work Environment:

      • This is a hands-on, customer facing role, with about 80% focus on daily operations and 20% administrative tasks.
      • The AFOM works closely with the FOM to support Front Desk objectives while furthering their own learning and development.
      • The successful applicant must be extremely flexible in their working hours to meet the varying demands of the business.
      • This is an entry level management role, perfectly suited to individuals looking to build on their experience and develop their leadership skills.

      Experience/background preferred:

      The ideal candidate has:

      • Experience working in a fast paced Hotel/Resort setting is required, preferably at least 2 years in a supervisory or management role.
      • Strong working knowledge of the Opera PMS system is preferred
      • Experience handling guest issues and complaints.
      • An understanding of the challenges of a transient workforce and the impact this has on training and retention.
      • Proficiency in all Microsoft Office applications, particularly working with Excel spreadsheets and reports.
      • Experience working a variety of shifts, including Audit.
      • Excellent interpersonal and communication skills, both written and verbal.

      The ideal candidate is:

      • Flexible; willing to divide their time between all shifts, adjusting their schedule to meet the needs of the business. 
      • Approachable; an empathetic listener who can understand the needs of employees and support and mentor them to reach their goals.
      • Organized; able to thrive in a fast-paced environment, manage a changing workload and meet tight project deadlines.
      • Enthusiastic; able to motivate and encourage the Front Desk and to maximize their potential.
      Apply Now
    • Maintenance Manager – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Maintenance Manager. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more

      Position title: Maintenance Manager – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Lodge Manager
      Hours: As Required
      Primary function:

      To ensure the Maintenance Department runs efficiently and profitably.  Under direction of the Hotel Manager, ensure that all work carried out is of the highest quality to ensure our guest satisfaction, while maintaining a positive attitude towards safety. To supervise, direct, and mentor Maintenance staff, ensuring optimum performance.

      Duties and Responsibilities:
      • To establish a preventative maintenance program for all Lodge buildings, and associated equipment
      • To monitor and control costs for labour, materials, and equipment
      • To assist in hiring, scheduling, discipline, and training of Maintenance staff, with the aid of the Hotel Manager
      • To prepare schedule, ensuring staff shifts are allocated in a fair and equitable manner, and provide the hours required for retention of staff
      • To complete bi-weekly payroll for the Department in an accurate and timely manner
      • To conduct regular staff meetings and communication sessions
      • Must be prepared to oversee training and mentorship for all members of Department
      • To provide Hotel Manager with ongoing communication in the event of performance issues, and to notify HR right away with respect to incident reports
      • To ensure staff is fully trained in emergency and power outage procedures
      • To assign tasks to members of Management/Supervisory team
      • To complete short and long-term projects in accordance to deadlines and budget
      • To arrange for contractors, when required
      • Maintain inventory and order when necessary
      • To ensure proper working conditions of all equipment, and maintain all necessary licenses
      • Oversee water sample testing and analyze results of daily checks, interpreting results, and implementing remedies
      • To maintain highest standards in winter snow removal, assisting by equipment or by hand when required
      • To work hands-on with the rest of the Maintenance team, assisting with equipment fixes, addressing guest room issues, dealing with any heat issues, drywall repair, painting, and other daily maintenance duties
      • Ensure Maintenance Building and all related areas are clean, tidy, organized, and follow Health & Safety standards
      • To attend bi-weekly Department Head Meetings, or to provide a representative to attend in their place
      • Provide ongoing communication with all departments to provide a cohesive team at the Lodge
      • To participate in cost savings, capital expenditures and to complete all necessary paperwork.
      • Arrive on time and groomed appropriately, observing dress code including appropriate footwear, as per CRMR Employee Handbook
      • To ensure that OH&S/WHMIS compliance is met within the maintenance department
      • Other duties, as required
      • Assist other departments, as needed

      Experience/background preferred:
      • Excellent interpersonal and communication skills
      • A passion for customer service; previous experience is an asset
      • Highly organized and detail oriented, with the ability to multitask
      • Able to cope in high pressure situations
      • Previous hotel experience an asset
      • Computer skills such as Microsoft Office and Outlook are an asset
      • Must be willing to work all shifts (AM, PM, and mid-shifts)
      • Must possess relevant trade qualified certificate in either electrical/plumbing/carpentry/HVAC, and 2 years’ maintenance supervisory/management experience; or, certification in power engineering (4th or 5th class) with 2 years’ experience and an additional 2 years’ maintenance supervisory/management experience
      • Must have driver’s license and clean drivers’ abstract (driving record)
      • Clean criminal record check
      • Willing to be a hands-on Maintenance Manager, with minimal time spent in an office (80% of the time is spent on day-to-day tasks, approximately 20% is spend on scheduling, preparing parts inventories, purchase orders, etcetera)
      • Must be able to work independently and remain calm in the event of an emergency
      • Must be familiar with operating firefighting systems
      • Must know how to work safely with chemicals
      • Must know how to work safely with power equipment
      • Must be able to perform basic maintenance and troubleshooting in all aspects of the hotel infrastructure
      • Must have the ability to climb a ladder to fix light bulbs or to clear cabin roofs
      • Ability to endure long periods of standing (sitting, bending, and lifting up to 50 pounds may be required)
      Apply Now
    • Assistant Front Office Manager – BML - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in, Alberta is looking for an Assistant Front Office Manager. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Position title: Assistant Front Office Manager – BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Front Office Manager/Lodge Manager
      Hours: As Required
      Primary function:

      The Assistant Front Office Manager leads the Front Desk team in their daily operations, offering training and guidance to help them achieve their potential. They support the Front Office Manager in handling guest concerns and administrative duties.

      Duties and Responsibilities:

      Oversee the daily operations of the Front Desk, supporting and encouraging the team to maintain a high standard of service.

      • Provide hands-on supervision to GSAs as they carry out their daily tasks.
      • Ensure that Front Office policies and guidelines are being implemented consistently by all team members.
      • Resolve guest issues and complaints as they arise, communicating areas of concern to the FOM and GRM
      • Cover desk shifts and staff breaks as required, especially during high volume periods.
      • Ensure that special reservations such as Groups, FIT, Media and Package guests are properly set up and prepared for.

       

      Build and develop a strong Front Desk team, through ongoing training and performance management.

      • Assist the HR department with the hiring of Front Desk and Bell staff.
      • Train new staff members in Opera PMS, MPG payment processing, and hotel procedures and policies.
      • Collaborate with the FOM and GRM in providing ongoing training and development opportunities for GSA’s.
      • Communicate any Front Desk performance issues to the FOM and coordinate to address and resolve them.

       

      Assist with administrative duties as required to maintain the smooth running of the Front Office Department.

      • Maintain all guest accounts, ensuring that billing information is accurate for check out.
      • Ensure that Front Desk inventory (keys, gift items etc.) is properly tracked and recorded at regular intervals.
      • Take on additional administrative duties in the absence of the FOM, as required to cover vacation or sick days.
      • Additional duties as required assigned by the Front Office Manager/Lodge Manager

      Work Environment:

      • This is a hands-on, customer facing role, with about 80% focus on daily operations and 20% administrative tasks.
      • The AFOM works closely with the FOM to support Front Desk objectives while furthering their own learning and development.
      • The successful applicant must be extremely flexible in their working hours to meet the varying demands of the business.
      • This is an entry level management role, perfectly suited to individuals looking to build on their experience and develop their leadership skills.

      Experience/background preferred:

      The ideal candidate has:

      • Experience working in a fast paced Hotel/Resort setting is required, preferably at least 2 years in a supervisory or management role.
      • Strong working knowledge of the Opera PMS system is preferred
      • Experience handling guest issues and complaints.
      • An understanding of the challenges of a transient workforce and the impact this has on training and retention.
      • Proficiency in all Microsoft Office applications, particularly working with Excel spreadsheets and reports.
      • Experience working a variety of shifts, including Audit.
      • Excellent interpersonal and communication skills, both written and verbal.

       

      The ideal candidate is:

      • Flexible; willing to divide their time between all shifts, adjusting their schedule to meet the needs of the business. 
      • Approachable; an empathetic listener who can understand the needs of employees and support and mentor them to reach their goals.
      • Organized; able to thrive in a fast-paced environment, manage a changing workload and meet tight project deadlines.
      • Enthusiastic; able to motivate and encourage the Front Desk and to maximize their potential.
      Apply Now

Opportunities in Calgary

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