Check Availability:

Available Positions

At CRMR, our mission is to provide excellent service and ensure that we are ‘Always an Escape’ for our guests. CRMR is looking for employees who are dedicated to providing superior customer service, committed to going the extra mile for guests and passionate about the Canadian Rockies. In addition, we are looking for team players who are interested in learning new skills. We are always in search of new members to join our team.

If you do not see your desired position listed below, please feel free to submit an application to our Human Resources Department for further consideration.

Submit an application

 




Opportunities in the Canadian Rockies

Please click "Learn More" next to the desired position for a detailed job description.

Kitchen

    • Pastry Chef – BML - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for a Pastry Chef. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Pastry Chef – BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Executive Chef
      Hours: As Required
      Primary function:

      Responsible for banquet and restaurant desserts in all CRMR mountain properties

      Duties and Responsibilities:

       Basic Duties:

      • Prepare and ship out all banquet and restaurant desserts to the CRMR mountain properties
      • Perform required inventories, keep records, send invoices to head office
      • Purchase ingredients as required, manage stock
      • Bring new dessert ideas and implement in coordination with all CRMR outlets
      • Adhere to all CRMR policies and procedures
      • Perform other associated duties as assigned

      Menu Production & Execution:                                                                               

      • Assist Lodge Chefs with dessert menu creations
      • Compose and distribute upkeep of menu syllabus & reference photographs
      • Create & execute specialty desserts for Café Shop, and all special menus including weddings
      • Costing of banquet and a la carte desserts, maintaining food costs
      • Ensure proper supplies on hand at all times

      Scheduling:

      • Create weekly pastry schedules to meet the needs of hotels and restaurants
      • Prepare production schedules to determine variety and quantity of goods
      • Manage personal daily labour
      • Manage an apprentice during high volume times (summer)

      Health and Safety:

      • Provide assistance to injured staff and report as per company policy
      • Follow CRMR safety guidelines and procedures
      • Ensure OHS guidelines are followed and upheld

       Equipment Performance Monitoring and Kitchen Sanitation:

      • In charge of pastry kitchen cleaning on daily basis and enforce all health and safety regulations throughout the pastry shop
      • Make sure report sheets are filled out as per kitchen standards
      • Advise BML Head Chef when equipment failures are detected (i.e. hood fan, refrigeration systems, ovens, pluming)
      • Maintain equipment and get serviced by professional suppliers as required

      Experience/background preferred:

      • Minimum 2 years of practical pastry experience is required for this role

      • Self motivation and the ability to work independently is required

      • Substantial knowledge of food safety and handling procedures

      • Excellent interpersonal skills

      • Ability to work all restaurant operating hours with physical demands of standing, bending and lifting (up to 30 lbs)

      Apply Now
    • Dishwashers – DL - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for Dishwashers. Subsidized staff accommodations, meal plan, career growth opportunities, and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Position title: Dishwashers – DL
      Location: Deer Lodge, Lake Louise AB
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas.

       

      Duties and Responsibilities:
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed

      Experience/background preferred:
      • Practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)
      Apply Now
    • Dishwasher (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Dishwashers. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Dishwasher (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas.

      Duties and Responsibilities:
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed

      Experience/background preferred:
      • 1-2 years of practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)
      Apply Now

Housekeeping

    • Houseperson (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a House Person. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Houseperson (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      Full cooperation is essential with all employees to sustain high levels of productivity. To maintain a high standard of time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Working in all common areas, cleaning, sweeping, mopping, dusting, cleaning public bathrooms, restocking, and other housekeeping duties as assigned
      • Inform Executive or Assistant Executive Housekeeper of all jobs accomplished.
      • Carrying a radio to stay in contact with the Housekeeping Manager or the Night Auditor is on nights
      • To provide housekeeping service to guestrooms as required
      • Assist with luggage and other deliveries as required
      • Working to bring in the clean linen bins from the shipping area and to take out the dirty bins for loading
      • Helping housekeepers to clean rooms if required
      • To observe dress code and wear appropriate footwear
      • Drivers’ license and clean drivers’ abstract (driver’s record) required for the position in order to drive company vehicles
      • Assist in maintaining of criteria set by Housekeeping department
      • To ensure Public safety including general comfort and wellbeing of public
      • To maintain regular work schedule as outlined
      • To perform other duties as required

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Field work in housekeeping/laundry department.
      • The ability to make constant radio contact in English on a daily basis both with the
      • Front Desk and the Housekeeping Mgr/Assistant
      • Flexibility and adaptability to emergency situations.
      • Embraces challenges, ambitious.
      • Must have valid driver’s license and clean driving record in order to drive company vehicles
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Housekeeper (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Housekeepers. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Housekeeper (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of cleanliness in all guest rooms, and efficient time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Clean rooms in accordance to standards set by Executive Housekeeper
      • To assist in maintaining criteria set by housekeeping department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as fireplace equipment or garbage bags are put away
      • Lock the housekeeping shed if you are the last one using it
      • Check with supervisor if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Front Desk
      • Turn in master keys and sign in/out before and after your shift
      • Perform other duties as assigned

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning a room
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Night Cleaner (Immediate)- DL - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for a Night Cleaner. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Night Cleaner (Immediate)- DL
      Location: Deer Lodge, Lake Louise AB
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required (11pm - 7am 5 Nights a week)
      Primary function:

      To maintain a high standard of cleanliness and efficient time management in order to complete assigned tasks. Full cooperation is essential with all employees to sustain high levels of productivity.

      Duties and Responsibilities:
      • Inform Executive or Assistant Executive Housekeeper of all jobs accomplished.
      • Assist in maintaining of criteria set by Housekeeping department.
      • On a daily basis the night cleaner is responsible for maintaining the cleanliness for Main Lodge, All function rooms, gym facilities and common areas including public bathrooms
      • To perform daily cleaning of sweeping, moping, dusting, vacuuming and cleaning equipment.
      • If the housekeepers require extras they will radio the houseman to retrieve the items for them.
      • To assist with guests luggage when required.
      • To assist guest with making a fire in guest rooms.
      • To help front desk with night auditor coverage if required
      • Public safety.
      • General comfort and well being of public.
      • High standards of cleanliness for Main lodge and Cilantro.
      • Maintain regular work schedule as outlined.
      • Observe dress code.
      • Special projects may be assigned by the Executive Housekeeper Manager including deep cleaning.
      • To report maintenance concerns/issues arise with the proper documentation through Front Desk
      • Vacuuming, mopping, making beds, dusting furniture, cleaning bathrooms, other cleaning duties if required
      • To ensure your master keys are turned in and you sign in/our properly
      • Extra hours required will be authorized by the Housekeeping Manager.
      • Perform other duties as required.

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • We will provide training for the position
      • The ability to make constant radio contact in English on a daily basis both with the Front Desk and the Housekeeping Mgr/Assistant
      • Embraces challenges, ambitious.
      • Flexibility and adaptability to emergency situations
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Relief Night Cleaner (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Relief Night Cleaner. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Relief Night Cleaner (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      Full cooperation is essential with all employees to sustain high levels of productivity. To maintain a high standard of time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Inform Executive or Assistant Executive Housekeeper of all jobs accomplished.
      • To assist in maintaining of criteria set by Housekeeping department
      • On a daily basis the night cleaner is responsible for maintaining the cleanliness for Main Lodge, All function rooms, gym facilities and common areas including public bathrooms
      • To perform daily cleaning of sweeping, moping, dusting, vacuuming and cleaning equipment.
      • If the housekeepers require extras they will radio the houseman to retrieve the items for them.
      • To assist with guests luggage when required.
      • To assist guest with making a fire in guest rooms.
      • To help front desk with night auditor coverage if required
      • To ensure Public safety including general comfort and wellbeing of public
      • To maintain regular work schedule as outlined
      • Special projects may be assigned by the Executive Housekeeper Manager including deep cleaning.
      • To report maintenance concerns/issues arise with the proper documentation through Front Desk
      • This is a shift change of 2 11pm to 7am shifts and 3 9 to 530 shifts
      • 5 days per week with 2 days off
      • The day shifts include housekeeping duties of guestrooms
      • Vacuuming, mopping, making beds, dusting furniture, cleaning bathrooms, other cleaning duties if required
      • To ensure your master keys are turned in and you sign in/our properly
      • Extra hours required will be authorized by the Housekeeping Manager.
      • To perform other duties as required

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • We will provide training for the position
      • The ability to make constant radio contact in English on a daily basis both with the Front Desk and the Housekeeping Mgr/Assistant
      • Embraces challenges, ambitious.
      • Flexibility and adaptability to emergency situations
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now

Front Office

    • Employee Engagement Coordinator – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for an Employee Engagement Coordinator. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Employee Engagement Coordinator – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Hotel Manager
      Hours: As Required
      Primary function:

      To act as an ambassador for CRMR and Emerald Lake Lodge to all team members.

      Duties and Responsibilities:
      • Onboard all new team members in a timely manner
      • Complete new-hire paper work and distribute accordingly
      • Maintain accurate on-site employee records
      • Advise Departments heads of impending reviews, renewals, etc. and follow up as required
      • Conduct regular orientations with new team members
      • Assist the Housing Manager with Pick-ups of new team members
      • Plan and execute staff activities on and off property
      • Costing of all team members trips to ensure proper charges are collected
      • Conduct regular shopping trips for team members
      • Be an advocate for team members
      • Regularly solicit feedback from team members on activity ideas, workplace ideas, etc.
      • Introduce team members to social assistance programs (addiction, mental health, etc.)
      • Ensure all WCB reports are completed with accuracy and within the allotted time
      • Assist other departments as required
      • Act as a confidential witness to HR related conversations as assigned by the Hotel Manager
      • Other duties as assigned by the Hotel Manager

      Experience/background preferred:
      • BC Class 4 Driver’s License & Clean Driver’s Abstract (or willingness to obtain)
      • Excellent communication skills both verbal and written English
      • Excellent attention to detail
      • Must have the ability to be organized and to perform a variety of duties on any given day
      • Ability to create engaging presentations and experiences for team members
      • Previous purchasing experience an asset
      • Working with a variety of personalities and remaining confidential at all times
      • Understanding that many things may happen in a day that were unplanned and having the ability to be flexible
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      Apply Now
    • Front Desk Agent (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Front Desk Agent. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Front Desk Agent (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      Guest Service Agents are the face of Canadian Rocky Mountain Resorts, providing a high level of customer service to our guests from the initial reservation to the point of check out.

      Duties and Responsibilities:
      • Respond to reservation enquiries, providing guests with up to date information on our rates, special offers and packages.
      • Book room reservations, both over the phone and at the Front Desk.
      • Prepare for arriving reservations, ensuring guest requests are met to the best of our ability.
      • Welcome guests to the Lodge and provide an efficient check in experience.
      • Provide guests with accurate and relevant information about the Lodge, local area and attractions.
      • Book tours, activities and restaurant reservations for guests.
      • Handle guest requests during their stay to ensure maximum guest satisfaction.
      • Address all guest issues and complaints in a courteous manner, with the support of the Front Office management team.
      • Check out guests, providing accurate billing information and correctly processing payments.
      • Manage the hotel switchboard, directing calls to other departments as necessary.
      • Provide an accurate cash-out report at the end of each shift.
      • Other duties as required.

      Work Environment:

      • Front Desk shifts are typically 7am-3pm, 3pm -11pm, and 11pm-7am but are subject to change as necessary to ensure proper coverage for the 24 hour operation.
      • Schedules are based on a five day work week, but must be flexible depending on business levels.
      • All GSA’s will be trained on the Audit shift (11pm-7am) in the event coverage is required.
      • On the job training is provided, with ongoing opportunities for learning and development.

      Experience/background preferred:
      • Excellent interpersonal and communication skills.
      • A passion for customer service; previous experience is an asset.
      • Highly organized and detail oriented, with the ability to multitask.
      • Able to cope in high pressure situations.
      • Experience with Opera PMS, Microsoft Office and Outlook is an asset.
      • Previous hotel experience preferred.
      • Must be able to work independently and remain calm in the event of emergency situations arise

       

      Apply Now
    • Bell Person (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Bell Person. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Bell Person (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Front Office Manager/ Bell Captain
      Hours: As Required
      Primary function:

      To ensure that service is provided to guests upon their arrival and departure to act as a central point of contact for our guests.

      Duties and Responsibilities:
      • Transport guests and luggage by shuttle bus to and from the main lodge.
      • Check the bags and assist Front Desk to perform guest check-ins when required.
      • Provide guests with information about service facilities and local attractions.
      • Deliver special requests to guestrooms (i.e. wood, room service, wine, etc.)
      • Assist the conference team with set up and tear down of functions
      • Respond quickly to fire alarms anyplace on property and give status updates to the Front Desk as required
      • Must be fully trained in emergency procedures as they relate to the Lodge
      • Keep the vehicles and the bell hut clean daily
      • Communicate as required with other departments in a friendly and professional manner
      • Monitor driving habits and adhere to safety rules and road regulations
      • Provide snow clearing in the winter – front walkways, luggage racks, and turnaround, Cilantro, the Dock, bridge walkway, fire pit, view point and bell hut entrance as required
      • Follow all Lodge policies and procedures, uniform and grooming policies
      • Ensure safety regulations are followed
      • Ensure supplies are on hand for the Bell team
      • May be assigned other duties as required by the Bell Captain or Front Office Manager.

      Experience/background preferred:
      • Must have a valid class 4 driver’s license and CLEAN abstract (driving record).
      • Professional appearance and personality
      • Excellent interpersonal, verbal and written communication skills.
      • Good phone etiquette.
      • Previous customer service experience preferred
      • Experience in similar position an asset
      • Must have keyboarding skills
      • Basic knowledge of Word, Excel, Outlook and Internet Explorer.
      • Opera knowledge an asset.
      • Must have the ability to work independently and remain calm in the event of emergency situations arise
      Apply Now

Food & Beverage

    • F&B Breakfast Manager – BML - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for a F&B Breakfast Manager. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: F&B Breakfast Manager – BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Lodge Manager
      Hours: As Required
      Primary function:

      To ensure that all the F&B breakfast operations run efficiently and profitably, while maintaining the highest standards of quality and service; and to make guests feel welcomed.

      Duties and Responsibilities:
      • Must be prepared to work all shifts but will be based off of Breakfast and Lunch Service
      • Must be prepared to oversee and to provide guidance and training as per our current schedule and mentorship program
      • Ensuring guest satisfaction on a daily basis and constant quality checks with guests daily
      • Allocating sections, setting up the buffet and maintaining menus daily
      • Working closely with the Conference Dept. ,attending weekly BEO meetings, liaising with the kitchen to provide the service expected by our guests
      • Maintaining the current process for inventory, ordering, wine list, menu printing, tastings, allocation of duty, personal and promo accounts, daily sales reports, ongoing communication with the Lodge Manager and other duties as assigned.
      • Providing the Lodge manager with Monthly financial sales reports, splitting out with respect to top menu items, banquets, breakfast, lunch and dinner
      • The F&B Manager is expected on the floor at all times and to be at the door or in the Function areas to greet the guests.
      • 90% of the position is hands on – 10% administrative
      • Weekly and Monthly staff meetings and communication sessions
      • Ensuring that our dining room is clean, tidy, organized, and according to health and safety standards
      • To provide the example to all staff re: grooming policies, professionalism, and support throughout every shift
      • Working sections when required
      • Fostering a team attitude – supervising all staff members and to ensure that communication and standards are as indicated in training and operations manual
      • The Breakfast Manager assist the F&B Manager with scheduling and allocation of shifts each week for staff members – to be approved by Lodge Manager prior to sending out
      • To provide the Food and Beverage Manager with ongoing communication in the event of Performance issues or discussion and to notify HR right away with respect to incident reports etc.
      • To ensure that staff shifts are allocated in a fair and equitable manner and to provide the hours required for retention of staff – therefore staff levels are constantly communicated to the Lodge Manager
      • To be sure that the Manager is always the last person out of the lodge at night for Health and Safety reasons – If the F&B Manager is on a day off the Manager on duty will be required to stay until close
      • Notifying the Food and Beverage Manager & Lodge Manager of any promo bills, and providing explanations of any situations that required promotions
      • To assist in menu planning if necessary and to consult with the chef on daily operations of specials
      • All communication as it relates to F&B team with respect to pre and post discussions about to any menu changes, items changes, special etc.
      • To oversee day functions and weddings with staff, set up, food service and tear down.
      • To provide all Conference set up and tear down as directed by the Conference Dept.
      • To deal with client concerns and issues immediately and effectively
      • Any direction that is needed for the Front Desk is to be communicated to the FOM or FOS at all times.
      • To provide fully trained staff and Managed with all emergency and power outage procedures and plans
      • To follow Health and Safety regulations
      • To consult with the Lodge Manager re: any stock, wares, wines, liquors, as per revenue allocations at the Lodge.
      • To attend Department Meetings every second week or to provide a representative of the Dept. for the meetings
      • Ongoing communication with all departments as required to provide a cohesive team at BML.
      • All maintenance requests must be approved by Lodge Manager prior to calling in any outside companies.
      • Any other duties as required or communicated by the Lodge Manager.

      Experience/background preferred:
      • Previous F&B Supervisory/Management Experience
      • Banquet experience an asset
      • Excellent verbal and written English communication skills required
      • Word, Excel and Outlook experience required
      • Must have the ability to work in a team setting while providing professional direction to staff and other Managers in the Dept.
      • Must have the ability to handle any guest issues or staffing issues with guidance from the Hotel Manager and HR. if required
      • Knowledge of Squirrel an asset
      • PROSERVE certification required
      • Excellent interpersonal skills
      • Must have inventory experience and cost analysis experience
      • Must have the ability to work all shifts and to provide support with all daily service, breakfast, lunch, dinner and banquets when required
      • To be able to endure long periods of standing (sitting, bending and lifting may be required)
      • Menu and culinary abilities are an asset
      Apply Now
    • Servers (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Servers. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Servers (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Food and Beverage Manager, Assistant Food and Beverage Manager & Supervisor
      Hours: As Required
      Primary function:

      To provide friendly, efficient food and beverage service to our clients, while maintaining a professional demeanor and appearance.

      Duties and Responsibilities:

      • Be knowledgeable about the breakfast, lunch, and dinner menus for both the Lounge and Dining Room (as well as Cilantro-on-the-Lake restaurant, during the summer months)
      • Be knowledgeable about the house wine list
      • Accurately take food and beverage orders, and ensure prompt delivery/quality of product
      • Run food and bus tables in a fast-paced environment
      • Properly present checks to guests, and ensure cash-outs are completed correctly
      • Complete mise en place and other daily duties as assigned, including polishing, cleaning, cutlery, and linens
      • Be aware of dietary and allergy concerns
      • Present, open, pour, and serve wine in appropriate glasses
      • Make house signature cocktails
      • Able to discuss the CRMR wine program, including description of all white and red wine by the glass
      • Make specialty coffees
      • Work well both independently and as a team player
      • Be adaptable for large groups and banquet shifts, both during the day and at night
      • Perform function room set-ups/tear-downs (setting tables, chairs, cutlery, linen)
      • Maintain a professional attitude and use appropriate verbiage
      • Any other duties as required/communicated by the F&B Managers
      • Arrive on time and groomed appropriately, as per CRMR Employee Handbook
      • Assist other departments, as needed


      Experience/background preferred:

      • Grade 12 Diploma, or equivalent
      • Minimum 1 year experience in a similar position
      • Knowledge of Squirrel an asset
      • Proserve (Alberta) or Serving It Right (British Columbia) certificate required
      • Must be willing to work all shifts (AM, PM, and mid-shifts)
      • Substantial knowledge of food safety and handling procedures
      • Ability to endure long periods of standing (sitting, bending, and lifting up to 45 pounds may be required)

      Apply Now
    • Food & Beverage Manager – BML - Buffalo Mountain Lodge, Banff AB

      Come join our family!Buffalo Mountain Lodge in Banff, Alberta is looking for an experienced Food & Beverage Manager. Subsidised staff accommodations, meal plan, career growth opportunities, employee benefits and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Position title: Food & Beverage Manager – BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Lodge Manager
      Hours: As Required
      Primary function:

      To ensure that all the F&B operations run efficiently and profitably, while maintaining the highest standards of quality and service; and to make guests feel welcomed. There are many facets of this position including overseeing the Breakfast Manager, The Banquet Manager and the F&B Manager is the Restaurant Manager.

      Duties and Responsibilities:
      • Must be prepared to work all shifts and will cover for the Breakfast and Banquet Managers on days off.
      • Must be prepared to oversee and to provide guidance and training as per our current schedule and mentorship program
      • Working closely with the Conference Dept. ,attending weekly BEO meetings, liaising with the kitchen to provide the service expected by our guests
      • Maintaining the current process for inventory, ordering, wine list, menu printing, tastings, allocation of duty, personal and promo accounts, daily sales reports, ongoing communication with the Lodge Manager and other duties as assigned.
      • Providing the Lodge manager with Monthly financial sales reports, splitting out with respect to top menu items, banquets, breakfast, lunch and dinner
      • The F&B Manager is expected on the floor at all times and to be at the door or in the Function areas to greet the guests.
      • 90% of the position is hands on – 10% administrative
      • Weekly and Monthly staff meetings and communication sessions
      • Ensuring that our dining room is clean, tidy, organized, and according to health and safety standards
      • To provide guidance to the Breakfast and Banquet Managers when required
      • To provide the example to all staff re: grooming policies, professionalism, and support throughout every shift
      • Working sections when required
      • Serving banquets when required
      • Working breakfast when required
      • Fostering a team attitude – supervising all staff members and to ensure that communication and standards are as indicated in training and operations manual
      • Various tasks are allocated to various managers within the department (i.e. – Breakfast Manager completes payroll and gratuity allocations , Banquet Manager allocates the Banquet gratuity on every biweekly payroll, Gratuity for all Managers is split equally)
      • The Breakfast and Banquet Managers assist the F&B Manager with scheduling and allocation of shifts each week for staff members – to be approved by Lodge Manager prior to sending out
      • To provide Lodge Manager with ongoing communication in the event of Performance issues or discussion and to notify HR right away with respect to incident reports etc.
      • To ensure that staff shifts are allocated in a fair and equitable manner and to provide the hours required for retention of staff – therefore staff levels are constantly communicated to the Lodge Manager
      • To be sure that the Manager is always the last person out of the lodge at night for Health and Safety reasons – If the F&B Manager is on a day off the Manager on duty will be required to stay until close
      • Notifying the Lodge Manager of any promo bills, and providing explanations of any situations that required promotions
      • To assist in menu planning if necessary and to consult with the chef on daily operations of specials
      • All communication as it relates to F&B team with respect to pre and post discussions about to any menu changes, items changes, special etc.
      • To provide all Conference set up and tear down as directed by the Conference Dept.
      • To deal with client concerns and issues immediately and effectively
      • Any direction that is needed for the Front Desk is to be communicated to the FOM or FOS at all times.
      • To provide fully trained staff and Managed with all emergency and power outage procedures and plans
      • To follow Health and Safety regulations
      • To consult with the Lodge Manager re: any stock, wares, wines, liquors, as per revenue allocations at the Lodge.
      • To attend Department Meetings every second week or to provide a representative of the Dept. for the meetings
      • Ongoing communication with all departments as required to provide a cohesive team at BML.
      • All maintenance requests must be approved by Lodge Manager prior to calling in any outside companies.
      • Any other duties as required or communicated by the Lodge Manager.

      Experience/background preferred:
      • Previous F&B Supervisory/Management Experience including Banquets
      • Excellent verbal and written English communication skills required
      • Word, Excel and Outlook experience required
      • Must have the ability to work in a team setting while providing professional direction to staff and other Managers in the Dept.
      • Must have the ability to handle any guest issues or staffing issues with guidance from the Hotel Manager and HR. if required
      • Knowledge of Squirrel an asset
      • Sommelier certification is an asset
      • PROSERVE certification required
      • Excellent interpersonal skills
      • Must have inventory experience and cost analysis experience
      • Must have the ability to work all shifts and to provide support with all daily service, breakfast, lunch, dinner and banquets when required
      • To be able to endure long periods of standing (sitting, bending and lifting may be required)
      • Menu and culinary abilities are an asset
      Apply Now

Maintenance

    • Maintenance Labourer (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Come join our family! Emerald Lake Lodge in Field BC is looking for a Maintenance Labourer. Subsidised staff accommodations, meal plan, career growth opportunities, and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Position title: Maintenance Labourer (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Maintenance Manager and Operations Manager
      Hours: As Required
      Primary function:

      To ensure all public areas, guest rooms, and back of house areas are maintained in order to provide quality service for guests and a safe working environment for staff.

      Duties and Responsibilities:
      • All daily duties are assigned by the Maintenance Manager
      • Complete all general maintenance in the hotel and staff accommodation
      • Assisting with repairs of all building maintenance requests (ex. Electrical, plumbing, drywall, paint, heating/cooling systems)
      • Perform all boiler checks, hot tub checks, furnace checks and recording the information
      • Perform preventative maintenance checks
      • Report all damage or non-working equipment to the maintenance manager
      • Perform snow removal by hand with a shovel – keep all sidewalks and stairs free of ice and snow
      • Work in a clean and neat manner in guestrooms and all other areas
      • Observe dress code and wear appropriate footwear

      Experience/background preferred:
      • Completion of High School is an asset
      • A valid driver’s license and clean driving record required
      • Plumbing experience is required
      • Basic electrical experience is preferred
      • Must have the ability to climb a ladder when required
      • Must work safely at all times and uphold a high standard for safety
      • Must be flexible to work mornings, afternoons and on call shifts
      • Will be working outside in all seasons and weather conditions
      • Physical demands, sitting, standing, bending, lifting (up to 80 lbs)
      Apply Now
    • Maintenance Labourer (Immediate)- BML - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge, Banff Alberta is looking for a Maintenance Worker. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Maintenance Labourer (Immediate)- BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Maintenance Manager, Assistant Maintenance Manager
      Hours: As Required
      Primary function:

      To ensure all public areas, guest rooms, and back of house areas are maintained in order to provide quality service for guests and a safe working environment for staff.

      Duties and Responsibilities:
      • All daily duties are assigned by the Maintenance Manager
      • Complete all general maintenance in the hotel and staff accommodation
      • Assisting with repairs of all building maintenance requests (ex. Electrical, plumbing, drywall, carpentry,paint, heating/cooling systems)
      • Perform all boiler checks, hot tub checks, furnace checks and recording the information
      • Perform preventative maintenance checks
      • Report all damage or non-working equipment to the maintenance manager
      • Perform snow removal by hand with a shovel – keep all sidewalks and stairs free of ice and snow

      (when grounds requires assistance)

      • Assist grounds department in any way when requested
      • Work in a clean and neat manner in guestrooms and all other areas
      • Carry out all tasks in a timely fashion
      • Observe dress code and wear appropriate footwear
      • Perform other duties that may be assigned

      Experience/background preferred:
      • Completion of High School is an asset
      • A valid driver’s license and clean driving record required
      • Plumbing experience is required
      • Basic electrical experience is preferred
      • Must have the ability to climb a ladder when required
      • Must work safely at all times and uphold a high standard for safety
      • Must be flexible to work mornings, afternoons and on call shifts
      • Will be working outside in all seasons and weather conditions
      • Physical demands, sitting, standing, bending, lifting (up to 80 lbs)
      Apply Now

Grounds

    • No positions at this time

Meetings & Events

    • Event and Meeting Planner – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, BC is looking for an Events Coordinator. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Event and Meeting Planner – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Hotel Manager/Operations Manager
      Hours: As Required
      Primary function:

      To promote the Lodge as a meeting destination and to ensure a high level of guest satisfaction is maintained for all conferences, weddings and tours.

      Duties and Responsibilities:
      • Perform site inspections as required
      • Complete agendas and/or function sheets for all upcoming conferences, weddings and tours.
      • Verbally brief all departments’ heads in regards to upcoming functions to ensure information is understood and no details are missed.
      • Distribute weekly schedule of upcoming functions
      • Respond to all inquiries within 24 hours of receiving request
      • Pass along positive and negative feedback from groups/weddings etc. to the appropriate department heads and managers.
      • Check meeting and guest rooms prior to group’s arrival and liaising about F&B
      • Greet meeting groups on arrival and introduce contact person to key personnel at the hotel.
      • Works closely with the Sales Office for Corporate and Tour Groups
      • To assist on the Front Desk when needed
      • Be highly visible to conference delegates to answer questions or handle changes.
      • Ensure that all standards for food and beverage are met. The Conference Coordinator should be on site during important and large events.
      • Complete billing for conference groups within 3 days of departure.
      • Have conference and wedding packages ready at the Lodge at all times.
      • To complete monthly sales reports for Lodge Manager
      • Update yearly estimated revenue budget and send to Lodge Manager monthly
      • Answer all conference, wedding and tour inquires received at the Lodge. This may be through email, telephone or via letter.
      • Prepare quotes and design packages for inquires received at the Lodge.
      • Inputting room lists, ensuring charge routing is set up by the desk or Conference’s, dealing with guest issues upon arrival or during the planning process.
      • Making decisions with respect to problem solving when required.
      • Maintain close communication lines with all prospective clients.
      • Research and contact potential clients.
      • Assist with set up’s and tear downs of weddings and conference’s when needed.
      • Assist with Food and Beverage when extra help is needed.
      • May be required to assist the Sales team with call backs re: inquiries
      • Hours can vary based on business levels, i.e. working weekends and some days may be longer than others based on the nature of the business.
      • Perform any other duties assigned.

      Experience/background preferred:
      • Diploma/Degree in Hotel/Resort or Wedding planning an asset.
      • Knowledge of food and beverage operations
      • Previous sales experience is an asset
      • Opera PMS system knowledge an asset
      • Excellent interpersonal skills (verbal and written English communication skills)
      • Excellent verbal and written English communication skills required
      • Word, Excel and Outlook experience required
      • Previous hotel experience
      • Excellent interpersonal skills
      • Strong organizational skills.
      • Driver’s license is an asset
      • Must have the ability to handle any guest issues with guidance from the Hotel Manager and HR. if required.
      • Serving It Right certification required.
      • Must have a flexible schedule to be able to work evenings when needed.
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)

       

      Apply Now

Seasonal

    • Servers (April – October 2019) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Servers for our Spring/Summer season . Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Servers (April – October 2019) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Food and Beverage Manager, Assistant Food and Beverage Manager & Supervisor
      Hours: As Required
      Primary function:

      To provide friendly, efficient food and beverage service to our clients, while maintaining a professional demeanor and appearance.

      Duties and Responsibilities:

      • Be knowledgeable about the breakfast, lunch, and dinner menus for both the Lounge and Dining Room (as well as Cilantro-on-the-Lake restaurant, during the summer months)
      • Be knowledgeable about the house wine list
      • Accurately take food and beverage orders, and ensure prompt delivery/quality of product
      • Run food and bus tables in a fast-paced environment
      • Properly present checks to guests, and ensure cash-outs are completed correctly
      • Complete mise en place and other daily duties as assigned, including polishing, cleaning, cutlery, and linens
      • Be aware of dietary and allergy concerns
      • Present, open, pour, and serve wine in appropriate glasses
      • Make house signature cocktails
      • Able to discuss the CRMR wine program, including description of all white and red wine by the glass
      • Make specialty coffees
      • Work well both independently and as a team player
      • Be adaptable for large groups and banquet shifts, both during the day and at night
      • Perform function room set-ups/tear-downs (setting tables, chairs, cutlery, linen)
      • Maintain a professional attitude and use appropriate verbiage
      • Any other duties as required/communicated by the F&B Managers
      • Arrive on time and groomed appropriately, as per CRMR Employee Handbook
      • Assist other departments, as needed


      Experience/background preferred:

      • Grade 12 Diploma, or equivalent
      • Minimum 1 year experience in a similar position
      • Knowledge of Squirrel an asset
      • Proserve (Alberta) or Serving It Right (British Columbia) certificate required
      • Must be willing to work all shifts (AM, PM, and mid-shifts)
      • Substantial knowledge of food safety and handling procedures
      • Ability to endure long periods of standing (sitting, bending, and lifting up to 45 pounds may be required)

      Apply Now
    • Housekeepers (April – October 2019) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Housekeepers for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Housekeepers (April – October 2019) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of cleanliness in all guest rooms, and efficient time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Clean rooms in accordance to standards set by Executive Housekeeper
      • To assist in maintaining criteria set by housekeeping department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as fireplace equipment or garbage bags are put away
      • Lock the housekeeping shed if you are the last one using it
      • Check with supervisor if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Front Desk
      • Turn in master keys and sign in/out before and after your shift
      • Perform other duties as assigned

       


      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning a room
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Dishwashers (April – October 2019) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Dishwashers for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Dishwashers (April – October 2019) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Head Chef and Supervisor's
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas

      Duties and Responsibilities:
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed

      Experience/background preferred:
      • 1-2 years of practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)
      Apply Now
    • Dishwashers (April – October 2019) – DL - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for Dishwashers for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Dishwashers (April – October 2019) – DL
      Location: Deer Lodge, Lake Louise AB
      Reports to: Head Chef and Supervisor's
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas.

      Duties and Responsibilities:
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed

      Experience/background preferred:
      • 1-2 years of practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)
      Apply Now

Management & Supervisory

    • F&B Breakfast/Banquets Supervisor (Immediate) - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for a F&B Supervisor. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: F&B Breakfast/Banquets Supervisor (Immediate)
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Food and Beverage Manager, Assistant Food and Beverage Manager and Banquets Manager
      Hours: As Required
      Primary function:

      To supervise F&B operations to ensure they run efficiently and profitably, while maintaining the highest standards of quality and service; and to make guests feel welcomed. There are many facets to this position including helping with the training of servers, hosts and possibly runners and bussers.

      Duties and Responsibilities:

       

      • Must be prepared to work all shifts however will be assigned based on need by the F&B Manager.  Mostly Breakfast , lunch and day banquets
      • Working closely with everyone to provide the service expected by our guests
      • Maintaining the current process for some of the inventory, allocation of duty, personal and promo accounts being rung in properly and policies adhered to for these accounts, ongoing communication with the F&B Management team and other duties as assigned.
      • This is a hands on position – the F&B Supervisor is expected on the floor at all times, whether in a supervisory or shift execution role.  95% of the position is hands on – 5% administrative
      • To assist in the control of labour and cost of sales as per budget and customer satisfaction.
      • Providing input to the F&B Manager with respect to agenda items for weekly and monthly staff meetings
      • Ensuring that our dining room is clean, tidy, organized, and according to health and safety standards
      • To assist the servers with tables in the event they require assistance with food running, making drinks and bussing tables
      • To provide service if required – may have to take tables if we are short staffed, and to provide support for the servers at all times.
      • To provide the example to all staff re: grooming policies, professionalism, vocabulary and support throughout every shift
      • Maintain professionalism at all times
      • Working sections when required
      • Serving banquets when required
      • Working breakfast, lunch as per scheduling which should be discussed with the F&B Manager
      • Fostering a team attitude – supervising all staff members and to ensure that communication and standards are as indicated in training and operations manual  (this manual may have to be created per BML standards and business allocations)
      • Assisting with appropriate staff performance management and ensuring Health and Safety guidelines and procedures are adhered to.
      • To be sure that the Supervisor is the last person out of the lodge at any time unless there is a cross over with Management on shift for Health and Safety reasons
      • Assisting with ensuring accurate and timely accounting procedures are adhered to (i.e. cash management, voids, promos, banquet billing)
      • To assist in conversations with the kitchen per dietary requirements, asking about any service training required
      • All communication as it relates to F&B team with respect to pre and post discussions about to any menu changes, items changes, special etc.
      • To assist with any Conference set up and tear down
      • To deal with client concerns and issues immediately and effectively if required
      • Any direction that is needed for the Front Desk is to be communicated to the FOM or FOS at all times.
      • Ongoing communication with all departments as required to provide a cohesive team at BML
      • Any other duties as required or communicated by the F&B Manager

      Experience/background preferred:
      • Previous F&B Supervisory Experience including Banquets
      • Must have the ability to work all shifts and to provide support with all daily service, breakfast, lunch, dinner and banquets when required
      • Must have the ability to handle any guest issues or staffing issues with guidance from F&B Manager as required
      • PROSERVE certification required
      • Word, Excel and Outlook experience required, Squirrel POS or Opera an asset
      • Excellent verbal and written English communication skills required
      • Excellent interpersonal skills
      • To be able to endure long periods of standing (sitting, bending and lifting may be required)
      • Advanced food and wine knowledge
      Apply Now
    • Housekeeping Manager – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Housekeeping Manager. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Housekeeping Manager – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Lodge Manager
      Hours: As Required
      Primary function:

      To oversee a high standard of cleanliness throughout the guest rooms and in all public places at the lodge.  To ensure all guest’s requests are handled promptly and courteously by the housekeeping department.

      Duties and Responsibilities:
      • To oversee all jobs undertaken by the housekeeping department and maintaining of criteria set for the department.
      • To help hire, supervise and coach all housekeeping staff and ensure that knowledge of cleaning supplies and techniques are maintained.
      • To maintain a very high standard when cleaning/checking guest rooms and public areas so as to set an example for housekeepers and supervisors.
      • Creating daily checklists for housekeepers, housemen and supervisors and oversee that they are completing them.
      • Ensure that incoming linen is ordered and has the upkeep and cleaning/amenities inventories are kept stocked.
      • Ensure a monthly ordering of supplies is done.
      • To keep a monthly inventory of stock in various storage areas around the property
      • Submit updated reports to the front desk on room statuses and ensure that all rooms are ready by 4:00 pm.
      • Ensure that labor cost and other related expenses are kept within budgeted goals.
      • Keep an accurate log of all lost & found items.
      • Report all maintenance defects in the rooms and public places to Maintenance.
      • To ensure that all staff are up to date with any mandatory training such as WHMIS
      • To attend any required meeting, seminars and training sessions.
      • To complete payroll for the housekeeping department (every second Sunday) and other administrative paperwork needed.
      • Create schedules on a weekly basis.
      • Create monthly extra duties for housekeepers, housemen & Supervisors.
      • Perform Corrective Interviews and Performance Reviews when needed.
      • Assist housekeepers by giving guidance in their performance if required by encouraging productivity, efficiency and improving in their quality of work.
      • Help with actual cleaning of rooms when required.
      • To perform other associated duties as required.

      Experience/background preferred:
      • Previous hotel/hospitality experience preferred within Housekeeping or Laundry personnel.
      • Minimum 2 year of previous Supervisory role required.
      • Excellent English interpersonal, verbal and written communication skills. Other languages are an asset.
      • Communication abilities with employees of different nationalities.
      • Good problem- solving skills and strong negotiation skills.
      • Computer literacy including MS Word, Excel and Outlook.
      • Highly organized and self- motivated.
      • Flexibility and adaptability to emergency situations.
      • Physical demands, sitting, standing, bending, lifting (up to 40 lbs.)
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      • Outgoing, embraces challenged, ambitious.
      Apply Now
    • F&B Breakfast/Lunch Supervisor (Immediate)- DL - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for a Food & Beverage Supervisor. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: F&B Breakfast/Lunch Supervisor (Immediate)- DL
      Location: Deer Lodge, Lake Louise AB
      Reports to: Food and Beverage Manager, Assistant Food and Beverage Manager
      Hours: As Required
      Primary function:

      To supervise F&B operations to ensure they run efficiently and profitably, while maintaining the highest standards of quality and service; and to make guests feel welcomed. There are many facets to this position including helping with the training of servers, hosts and possibly runners and bussers.

      Duties and Responsibilities:
      • Must be prepared to work all shifts however will be assigned based on need by the F&B Manager.
      • Must be prepared to oversee and to provide guidance and training as per our current schedule and mentorship program
      • Working closely with everyone to provide the service expected by our guests
      • Maintaining the current process for inventory, ordering, wine list, menu printing, tastings, allocation of duty, personal and promo accounts being rung in properly and policies adhered to for these accounts, ongoing communication with the Lodge Manager and other duties as assigned.
      • The inventory, ordering, wine list and menu printing will be as per the F&B Manager and learned accordingly
      • The F&B Supervisor is expected on the floor at all times and to be at the door or in the Function areas to greet the guests.
      • 90% of the position is hands on – 10% administrative
      • To control labour costs and other related costs as per budget and customer satisfaction.
      • Providing input to the F&B Manager/Hotel Manager with respect to agenda items for weekly and monthly staff meetings
      • Ensuring that our dining room is clean, tidy, organized, and according to health and safety standards
      • To assist the servers with tables in the event they require assistance with food running, making drinks and bussing tables
      • To provide service if required – may have to take tables if we are short staffed, and to provide support for the servers at all times.
      • To provide the example to all staff re: grooming policies, professionalism, vocabulary and support throughout every shift
      • Maintain professionalism at all times
      • Working sections when required
      • Serving banquets when required
      • Working breakfast, lunch and dinner as per scheduling which should be discussed with the F&B Manager/Hotel Manager
      • Fostering a team attitude – supervising all staff members and to ensure that communication and standards are as indicated in training and operations manual  (this manual may have to be created per D.L. standards and business allocations)
      • Various tasks are allocated to various managers within the department (i.e. – supervisor and F&B Mgr complete payroll and gratuity allocations , on every biweekly payroll, Gratuity for all Manager/Supervisor should be an equal allocation pending schedules, function execution, etc)
      • F&B supervisor and the F&B Manager may complete the  scheduling and allocation of shifts each week for staff members – to be approved by Lodge Manager prior to sending out  (communication is key)
      • To provide Lodge Manager with ongoing communication in the event of Performance issues or discussion and to notify HR right away with respect to incident reports etc.
      • To ensure that staff shifts are allocated in a fair and equitable manner and to provide the hours required for retention of staff – therefore staff levels are constantly communicated to the Lodge Manager
      • To be sure that the Manager/Supervisor is the last person out of the lodge at any time unless there is a cross over with Management on shift for Health and Safety reasons
      • Notifying the Lodge Manager of any promo bills, and providing explanations of any situations that required promotions
      • To assist in conversations with the kitchen per dietary requirements, asking about any service training required
      • All communication as it relates to F&B team with respect to pre and post discussions about to any menu changes, items changes, special etc.
      • To assist with any Conference set up and tear down
      • To deal with client concerns and issues immediately and effectively
      • Any direction that is needed for the Front Desk is to be communicated to the FOM or FOS at all times.
      • To provide fully trained staff and Manager with all emergency and power outage procedures and plans
      • To follow Health and Safety regulations
      • Ongoing communication with all departments as required to provide a cohesive team at DL
      • All maintenance requests must be approved by Lodge Manager prior to calling in any outside companies.
      • Any other duties as required or communicated by the F&B Manager/Hotel Manager

      Experience/background preferred:
      • Previous F&B Supervisory/Management Experience including Banquets
      • Excellent verbal and written English communication skills required
      • Word, Excel and Outlook experience required
      • Must have the ability to work in a team setting while providing professional direction to staff and other Managers in the Dept.
      • Must have the ability to handle any guest issues or staffing issues with guidance from the Hotel Manager and HR. if required
      • Knowledge of Squirrel an asset
      • Sommelier certification is an asset
      • PROSERVE certification required
      • Excellent interpersonal skills
      • Must have inventory experience and cost analysis experience
      • Must have the ability to work all shifts and to provide support with all daily service, breakfast, lunch, dinner and banquets when required
      • To be able to endure long periods of standing (sitting, bending and lifting may be required)
      • Menu and culinary abilities are an asset
      Apply Now
    • Food and Beverage Manager (Immediate)- ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Food and Beverage Manager. Subsidized  staff accommodations,  career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

       

       

       

      Position title: Food and Beverage Manager (Immediate)- ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Hotel Manager
      Hours: As Required
      Primary function:

      To ensure that all the F&B operations run efficiently and profitably, while maintaining the highest standards of quality and service; and to make guests feel welcome. There are many facets of this position including overseeing other leadership members in the F&B Dept.

      Duties and Responsibilities:
      • Must be prepared to work all shifts and will cover for the Breakfast and Banquets when required.
      • Working closely with the Conference person and attending weekly BEO meetings, liaising with the kitchen to provide the service expected by our guests
      • Maintaining the current process for inventory, ordering, wine list, menu printing, tastings, allocation of duty, personal and promo accounts, daily sales reports, ongoing communication with the Hotel Manager and other duties as assigned.
      • Providing the Hotel manager with Monthly financial sales reports, splitting out with respect to top menu items, banquets, breakfast, lunch and dinner
      • The F&B Manager is expected on the floor at all times and to be at the door or in the Function areas to greet the guests.
      • 90% of the position is hands on – 10% administrative
      • Weekly and Monthly staff meetings and communication sessions
      • Ensuring that our dining room is clean, tidy, organized, and according to health and safety standards
      • To provide guidance to the Supervisors as required
      • To provide the example to all staff re: grooming policies, professionalism, and support throughout every shift
      • Working sections when required
      • Serving banquets when required
      • Working breakfast when required
      • Fostering a team attitude – supervising all staff members and to ensure that communication and standards are as indicated in training and operations manual
      • Various tasks are allocated to various managers within the department
      • The Breakfast and Supervisors assist the F&B Manager with scheduling and allocation of shifts each week for staff members – to be approved by Hotel Manager prior to sending out
      • To provide Hotel Manager with ongoing communication in the event of Performance issues or discussion and to notify HR right away with respect to incident reports etc.
      • To ensure that staff shifts are allocated in a fair and equitable manner and to provide the hours required for retention of staff – therefore staff levels are constantly communicated to the Lodge Manager
      • To be sure that the Manager is always the last person out of the lodge at night for Health and Safety reasons – If the F&B Manager is on a day off the Manager on duty will be required to stay until close
      • Notifying the Hotel Manager of any promo bills, and providing explanations of any situations that required promotions
      • To assist in menu planning if necessary and to consult with the chef on daily operations of specials
      • All communication as it relates to F&B team with respect to pre and post discussions about to any menu changes, items changes, special etc.
      • To provide all Event set up and tear down as directed by the Event person.
      • To deal with client concerns and issues immediately and effectively
      • Any direction that is needed for the Front Desk is to be communicated to the FOM or FOS at all times.
      • To provide fully trained staff and Managed with all emergency and power outage procedures and plans
      • To follow Health and Safety regulations
      • To consult with the Hotel Manager re: any stock, wares, wines, liquors, as per revenue allocations at the Lodge.
      • To attend Department Meetings every second week or to provide a representative of the Dept. for the meetings
      • Ongoing communication with all departments as required to provide a cohesive team
      • All maintenance requests must be approved by Hotel Manager prior to calling in any outside companies.
      • Any other duties as required or communicated by the Hotel Manager.

      Experience/background preferred:
      • Previous F&B Supervisory/Management Experience including Banquets
      • Excellent verbal and written English communication skills required
      • Word, Excel and Outlook experience required
      • Must have the ability to work in a team setting while providing professional direction to staff and other Managers in the Dept.
      • Must have the ability to handle any guest issues or staffing issues with guidance from the Hotel Manager and HR. if required
      • Knowledge of Squirrel an asset
      • Sommelier certification is an asset
      • Serving It Right  certification required
      • Excellent interpersonal skills
      • Must have inventory experience and cost analysis experience
      • Must have the ability to work all shifts and to provide support with all daily service, breakfast, lunch, dinner and banquets when required
      • To be able to endure long periods of standing (sitting, bending and lifting may be required)
      • Menu and culinary abilities are an asset

       

      Apply Now

Opportunities in Calgary

    • Line Cook – LKH - The Lake House, Calgary AB

      Looking for an amazing place to work in Calgary? Come join our family! The Lake House in Calgary, Alberta is looking for an experienced Line Cook.

      Position title: Line Cook – LKH
      Location: The Lake House, Calgary AB
      Reports to: Chef
      Hours: Full Time
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:

      -Ensure a high quality and presentation of all food.
      -Follow portion and cost controls.
      -Follow all recipes for food items.
      -Maintain reasonable cooking time during line work.
      -Follow health and safety regulations.
      -Work in direct coordination with all staff.
      -Maintain a constant cleanliness of all kitchen areas including fridges and equipment.
      -Hot & Cold food preparations
      -To perform other associated duties as assigned.

      -Follow policy manual.


      Experience/background preferred:

      -Red Seal Certified preferred, but not required.
      -Two to three years of practical experience.
      -Excellent interpersonal skills.

      Please email your resume to lakehousechef@crmr.com

       

      Apply Now
    • Corporate Sales Manager - Calgary AB

      Come join our family! Our corporate office in Calgary is looking for a Corporate Sales Manager.

      Position title: Corporate Sales Manager
      Location: Calgary AB
      Reports to: Director of Sales
      Hours: Various
      Primary function:

      This position oversees and manages all aspects of the sales functions for corporate segments of CRMR Lodges. This position is required to have a strong knowledge and working experience within Corporate Group sales.

      Duties and Responsibilities:
      • Business development of new Group accounts
      • Maintain contacts and customer database within the following market segments:
        • Canadian Corporate Market
        • Incentive & Corporate Group Travel
        • Industry Partners
        • International Corporate Markets
      • Oversee ongoing client relations with Group accounts, contract negotiations and hotel representation at industry related events
      • Develop and promote product image and awareness by direct mail campaigns in conjunction with Director of Sales
      • Network with business influencers and decision makers ensuring CRMR is visible and professionally presented.
      • Conducting sales calls to key accounts or major prospects and ensuring a follow up program is in place
      • Maintain ongoing communication with Director of Sales and Sales team focusing on market intelligence and personal activity
      • Practice professional account qualification on a consistent basis (i.e., measure budget needs, date flexibility, space requirement, competitive information etc).
      • Maximize and achieve all sales personal productivity and targeted Room Revenue goals by following a system of weekly and monthly action plans, which are reviewed by the Director of Sales; ensures achievement of overall hotel goals supersedes individual concerns.
      • Identify business trends and marketing opportunities that can improve hotel performance in need periods.
      • Create excellent guest and client relationship through attention to detail; follow through with a personalized touch, empathy for customer perceptions and needs and responds in a timely manner.
      • Provide weekly and monthly sales target reports, attend quarterly and weekly sales meetings.
      • Support the development of the annual Business Plan, Hotel Budget and Sales Plan as requested by the Director of Sales; attend trade-shows, industry and major business functions as required.
      • Co-operate and accept other assignments from the Director of Sales as and when required from time to time.
      • Provide precise, clear, and timely communication, special reports or events as may be required by the Director of Sales.

      Experience/background preferred:
      • Minimum five (5) years in a sales capacity within the Hotel industry with a proven track record of achieving room and revenue goals.
      • Undergraduate degree from an accredited university, college or hotel school an asset or equivalent level of experience.
      • Excellent oral & written communication and interpersonal skills
      • Ability to work independently and within a team environment with excellent communication skills
      • Strong negotiating and presentation skills; Attention to detail and follow-through imperative
      • Results driven with the ability to build strong relationships
      • Experience in preparing RFP’s (Request for Proposal) and group contracts.
      • Must have the flexibility to incorporate travel, evening and weekend work into lifestyle; must have valid driver’s license and vehicle.
      • Computer Skills – Demonstrated ability with regard to computer skills, including an intermediate level of Microsoft Office Suite, proficiency with e-mail, internet and data base applications. Experience using hotel programs – Opera is an asset.
      Apply Now

Please click "Learn More" next to the desired position for a detailed job description.