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Available Positions

At CRMR, our mission is to provide excellent service and ensure that we are ‘Always an Escape’ for our guests. CRMR is looking for employees who are dedicated to providing superior customer service, committed to going the extra mile for guests and passionate about the Canadian Rockies. In addition, we are looking for team players who are interested in learning new skills. We are always in search of new members to join our team.

If you do not see your desired position listed below, please feel free to submit an application to our Human Resources Department for further consideration.

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Opportunities in the Canadian Rockies

Please click "Learn More" next to the desired position for a detailed job description.

Kitchen

    • Dishwasher – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Dishwashers. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Dishwasher – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas.

      Duties and Responsibilities:
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed

      Experience/background preferred:
      • 1-2 years of practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)
      Apply Now
    • Line Cook – BML - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for Line Cooks. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Position title: Line Cook – BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing
      Apply Now
    • Line Cook – DL ( Starting November 25) - Deer Lodge, lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise , Alberta is looking for line Cooks. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Position title: Line Cook – DL ( Starting November 25)
      Location: Deer Lodge, lake Louise AB
      Reports to: Head Chef and Supervisors
      Hours: As required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing
      Apply Now

Housekeeping

    • Night Cleaner – ELL - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Night Cleaner. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Night Cleaner – ELL
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of cleanliness for the Main Lodge and Cilantro, and efficient time management in order to complete assigned tasks. Full cooperation is essential with all employees to sustain high levels of productivity.

      Duties and Responsibilities:

      11pm – 7am 5 Nights a week

      •  Inform Executive or Assistant Executive Housekeeper of all jobs accomplished.
      • Assist in maintaining of criteria set by Housekeeping department.
      • On a daily basis the night cleaner is responsible for maintaining the cleanliness for Main Lodge, All function rooms, gym facilities and common areas including public bathrooms
      • To perform daily cleaning of sweeping, moping, dusting, vacuuming and cleaning equipment.
      • If the housekeepers require extras they will radio the houseman to retrieve the items for them.
      • To assist with guests luggage when required.
      • To assist guest with making a fire in guest rooms.
      • To help front desk with night auditor coverage if required
      • Public safety.
      • General comfort and well being of public.
      • High standards of cleanliness for Main lodge and Cilantro.
      • Maintain regular work schedule as outlined.
      • Observe dress code.
      • Special projects may be assigned by the Executive Housekeeper Manager including deep cleaning.
      • To report maintenance concerns/issues arise with the proper documentation through Front Desk
      • Vacuuming, mopping, making beds, dusting furniture, cleaning bathrooms, other cleaning duties if required
      • To ensure your master keys are turned in and you sign in/our properly
      • Extra hours required will be authorized by the Housekeeping Manager.
      • Perform other duties as required.

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • We will provide training for the position
      • The ability to make constant radio contact in English on a daily basis both with the Front Desk and the Housekeeping Mgr/Assistant
      • Embraces challenges, ambitious.
      • Flexibility and adaptability to emergency situations
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Housekeeper – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Housekeepers. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Housekeeper – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of cleanliness in all guest rooms, and efficient time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Clean rooms in accordance to standards set by Executive Housekeeper
      • To assist in maintaining criteria set by housekeeping department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as fireplace equipment or garbage bags are put away
      • Lock the housekeeping shed if you are the last one using it
      • Check with supervisor if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Front Desk
      • Turn in master keys and sign in/out before and after your shift
      • Perform other duties as assigned

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning a room
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Housekeeper – DL - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for Room Attendant/Housekeeper’s. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

       

      Position title: Housekeeper – DL
      Location: Deer Lodge, Lake Louise AB
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of cleanliness in all guest rooms, and efficient time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Clean rooms in accordance to standards set by Executive Housekeeper
      • To assist in maintaining criteria set by housekeeping department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as fireplace equipment or garbage bags are put away
      • Lock the housekeeping shed if you are the last one using it
      • Check with supervisor if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Front Desk
      • Turn in master keys and sign in/out before and after your shift
      • Perform other duties as assigned

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning a room
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Relief Night Cleaner – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Relief Night Cleaner. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Relief Night Cleaner – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      Full cooperation is essential with all employees to sustain high levels of productivity. To maintain a high standard of time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Inform Executive or Assistant Executive Housekeeper of all jobs accomplished.
      • To assist in maintaining of criteria set by Housekeeping department
      • On a daily basis the night cleaner is responsible for maintaining the cleanliness for Main Lodge, All function rooms, gym facilities and common areas including public bathrooms
      • To perform daily cleaning of sweeping, moping, dusting, vacuuming and cleaning equipment.
      • If the housekeepers require extras they will radio the houseman to retrieve the items for them.
      • If we are short staffed the houseman may be asked to housekeep
      • To assist with guests luggage when required.
      • To assist guest with making a fire in guest rooms.
      • To help front desk with night auditor coverage if required
      • To ensure Public safety including general comfort and wellbeing of public
      • To maintain regular work schedule as outlined
      • Special projects may be assigned by the Executive Housekeeper Manager including deep cleaning.
      • To report maintenance concerns/issues arise with the proper documentation through Front Desk
      • This is a shift change of 2 11pm to 7am shifts and 3 9 to 530 shifts
      • 5 days per week with 2 days off
      • The day shifts include housekeeping duties of guestrooms
      • Vacuuming, mopping, making beds, dusting furniture, cleaning bathrooms, other cleaning duties if required
      • To ensure your master keys are turned in and you sign in/our properly
      • Extra hours required will be authorized by the Housekeeping Manager.
      • To perform other duties as required

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • We will provide training for the position
      • The ability to make constant radio contact in English on a daily basis both with the Front Desk and the Housekeeping Mgr/Assistant
      • Embraces challenges, ambitious.
      • Flexibility and adaptability to emergency situations
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Woodsman – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Woods Person. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Woodsman – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Housekeeping manager/Assistant Manager/ Supervisors
      Hours: As Required
      Primary function:

      Full cooperation is essential with all employees to sustain high levels of productivity. To maintain a high standard of time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Inform Executive or Assistant Executive Housekeeper of all jobs accomplished.
      • Inform Housekeeping Manager or Assistant Housekeeping Manager when wood/kindling needs to be ordered.
      • Unload wood on delivery ensuring it is chopped, and put away.
      • Assist in maintaining criteria set by Housekeeping department/Wood shed keeping it neat and clean on a weekly basis.
      • Maintain (ensuring quality) all wood bins around property.
      • Sweep all required sections of property.
      • Ensure garbage shed and ash buckets are cleaned every Wednesday.
      • Check golf carts daily for fuel and cleanliness.
      • Carry out all tasks in a timely fashion.
      • Be friendly and courteous to all guests and fellow staff members.
      • Maintain regular work schedule as outlined.
      • Report to work in a clean uniform and clean shaven.
      • Perform daily cleaning of sweeping, moping, dusting, vacuuming and cleaning equipment.
      • If we are short staffed the woodman may be asked to help in housekeeping.
      • Observe dress code and wear appropriate footwear.
      • Ensure Public safety including general comfort and well being of public.
      • Assist grounds team with shoveling snow near woodshed and around property (winter).
      • Receive linen bins from the laundry service, sort, stock and put dirty linen in bins to return for cleaning.
      • Maintain regular work schedule as outlined.
      • Perform other duties as required.

      Experience/background preferred:
      • Grade 12 Diploma or equivalent.
      • Must have previous by hand wood chopping experience.
      • Field work in housekeeping/laundry department.
      • The ability to make constant radio contact in English on a daily basis both with the Front Desk and the Housekeeping Mgr/Assistant.
      • Flexibility and adaptability to emergency situations.
      • Embraces challenges, ambitious.
      • Must have valid driver’s license and clean driving record in order to drive company vehicles.
      • Physical demands, sitting, standing, bending, lifting, chopping wood (up to 30 lbs).
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall).
      Apply Now
    • Residence Cleaner – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Residence Cleaner. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Residence Cleaner – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Housing Manager
      Hours: As Required
      Primary function:

      Maintain a high level of cleanliness in the Emerald Lake Lodge staff housing.  Maintain a high standard of time management in order to complete daily tasks. Ensure all housing cleaning tasks are handled as promptly as possible. Be friendly and courteous to all staff members.

      Duties and Responsibilities:
      • Clean common areas in staff housing including bathrooms, kitchen, living room and hallways.
      • Sweep and mop floors, pick up and change garbage.
      • Clean rooms in accordance to standards set by the Housing Manager
      • To assist in maintaining criteria set by housing department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as mop or garbage bags are put away
      • Check with housing manager if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Housing Manager
      • Sign in/out before and after your shift
      • Perform other duties as assigned

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • May be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now

Front Office

    • Front Office Manager – BML - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff Alberta is looking for a Front Office Manager. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Front Office Manager – BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Lodge Manager
      Hours: As Required
      Primary function:

      The Front Office Manager ensures that the Front Desk runs efficiently and profitably. They lead, motivate and inspire the Front Desk team to deliver a high standard of customer service.

      Duties and Responsibilities:

      Manage the daily operations of the Front Desk, ensuring maximum efficiency and

      productivity.

      • Provide hands-on supervision to GSAs as they carry out their daily tasks.
      • Implement clear guidelines on Front Office procedures and policies, and ensure these are followed consistently.
      • Resolve guest issues and complaints as they arise, communicating areas of concern to the GRDM.
      • Cover desk shifts and staff breaks as required, especially during high volume periods.
      • Maintain open communication with other Department Heads, particularly the Housekeeping Managers.
      • Ensure that the hotel achieves maximum occupancy, while monitoring and resolving issues such as overbooking.
      • Issue a weekly schedule, ensuring the desk is adequately staffed according to the expected business levels.
      • Ensure that special reservations such as Groups, FIT, Media and Package guests are properly set up and prepared for.

       

      Build and develop a strong Front Desk team, through ongoing training and performance management.

      • Assist the HR department with the hiring of Front Desk and Bell staff.
      • Train new staff members in Opera PMS, MPG payment processing, and hotel procedures and policies.
      • With the support of the GRDM, provide ongoing training and team activities to encourage the continued learning and development of Front Desk staff.
      • Address performance issues promptly and consistently to ensure mistakes are learned from and standards met.
      • Implement and review procedures for emergency situations (power outages, floods, etc.), to ensure the safety of staff and guests.

       

      Carry out administrative duties as required to maintain the smooth running of the Front Office Department.

      • Maintain all guest accounts, ensuring that billing information is accurate for check out.
      • Prepare forecasts and reports for the Lodge Manager and GRDM in an accurate and timely manner.
      • Complete biweekly payroll for the Front Desk team, and provide other departments with gratuity breakdowns and summaries.
      • Ensure that Front Desk inventory (keys, gift items etc.) is properly tracked and recorded at regular intervals.
      • Other tasks as required.
      • Work Environment:
      • This is a hands-on, customer facing role, with about 80% focus on daily operations and 20% administrative tasks.
      • The successful applicant must be extremely flexible in their working hours to meet the varying demands of the business.
      • The FOM must be adept at training and managing a young, transient workforce with many staff members new to the hospitality industry.

      Experience/background preferred:

      The ideal candidate has:

      • Experience working in a fast paced Hotel/Resort setting is required, preferably at least 3 years in a supervisory or management role.
      • Strong working knowledge of the Opera PMS system is preferred
      • Experience handling guest issues and complaints.
      • An understanding of the challenges of a transient workforce and the impact this has on training and retention.
      • Proficiency in all Microsoft Office applications, particularly working with Excel spreadsheets and reports.
      • Experience working a variety of shifts, including Audit.
      • Excellent interpersonal and communication skills, both written and verbal.

       

      The ideal candidate is:

      • Flexible; willing to divide their time between all shifts, adjusting their schedule to meet the needs of the business. 
      • Approachable; an empathetic listener who can understand the needs of employees and support and mentor them to reach their goals.
      • Organized; able to thrive in a fast-paced environment, manage a changing workload and meet tight project deadlines.
      • Enthusiastic; able to motivate and encourage the Front Desk and to maximize their potential.
      Apply Now
    • Employee Engagement Coordinator – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for an Employee Engagement Coordinator. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Employee Engagement Coordinator – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Hotel Manager
      Hours: As Required
      Primary function:

      To act as an ambassador for CRMR and Emerald Lake Lodge to all team members.

      Duties and Responsibilities:
      • Onboard all new team members in a timely manner
      • Complete new-hire paper work and distribute accordingly
      • Maintain accurate on-site employee records
      • Advise Departments heads of impending reviews, renewals, etc. and follow up as required
      • Conduct regular orientations with new team members
      • Assist the Housing Manager with Pick-ups of new team members
      • Plan and execute staff activities on and off property
      • Costing of all team members trips to ensure proper charges are collected
      • Conduct regular shopping trips for team members
      • Be an advocate for team members
      • Regularly solicit feedback from team members on activity ideas, workplace ideas, etc.
      • Introduce team members to social assistance programs (addiction, mental health, etc.)
      • Ensure all WCB reports are completed with accuracy and within the allotted time
      • Assist other departments as required
      • Act as a confidential witness to HR related conversations as assigned by the Hotel Manager
      • Other duties as assigned by the Hotel Manager

      Experience/background preferred:
      • BC Class 4 Driver’s License & Clean Driver’s Abstract (or willingness to obtain)
      • Excellent communication skills both verbal and written English
      • Excellent attention to detail
      • Must have the ability to be organized and to perform a variety of duties on any given day
      • Ability to create engaging presentations and experiences for team members
      • Previous purchasing experience an asset
      • Working with a variety of personalities and remaining confidential at all times
      • Understanding that many things may happen in a day that were unplanned and having the ability to be flexible
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      Apply Now
    • Relief Night Audit – ELL - Emerald Lake Lodge , Field BC

      Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Relief Night Auditor. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Relief Night Audit – ELL
      Location: Emerald Lake Lodge , Field BC
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      To balance revenues from all outlets and to ensure all guest reservations are handled courteously and efficiently. Two shifts will include hours from 11pm to 7am and two to three shifts will include hours from 3pm to 11pm.  This is the weekly schedule.  After the two 11pm to 7am shift there are two days off provided before the person moves into the afternoon shifts.

      Duties and Responsibilities:

      Duties are performed on the 11pm to 7am shifts.

      • Balance revenues for Rooms and F&B as well as any other revenues earned in the Hotel that day.
      • Compile accurate nightly manual reports.
      • Complete mid-month and month end procedures.
      • Perform Front Office duties and other tasks as required.
      • Guest check in and check out
      • Take telephone reservations
      • Deal with guest concerns or complaints as they arise
      • Provide communication to all departments re: activity during the night.
      • Ensure guest check in and departure information is correct and accounts settled.

      Duties required during the 3 to 11pm shift

      • Check guests into the hotel
      • Provide directions, information, answer activity enquiries, and other communication as required
      • Prepare guest accounts for check out the following day
      • Provide support to the day and to the night audit team re: ensuring balances and accounts are in order based on the filing system that is organized in the hotel (bucket check)
      • Take reservations, provide information about packages or upcoming events in the hotel,
      • Deal with guest concerns or complaints should they arise
      • Customer focus and attention

       


      Experience/background preferred:
      • Previous experience in a hotel setting preferred.
      • Previous accounting experience preferred. a good understanding of all Front Office procedures.
      • Basic knowledge of accounting required to work with journal entries
      • Excellent interpersonal, verbal and written skills.
      • Highly organized, motivated and detail oriented
      • Computer skills including Windows applications and some proficiency with Excel. PMS system Opera (if Opera is not familiar to the individual training will be provided)
      • Work well under pressure
      • Must have the ability to work independently and remain calm in the event of situations arising during the night/afternoon shift
      • High School diploma required
      Apply Now
    • Bell Person – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Bell Person. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Bell Person – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Front Office Manager/ Bell Captain
      Hours: As Required
      Primary function:

      To ensure that service is provided to guests upon their arrival and departure to act as a central point of contact for our guests.

      Duties and Responsibilities:
      • Provide information about the local area, attractions and activities to our guests.
      • Greet all guests upon entering the main lobby.
      • Provide information about all CRMR lodges to our current and future guests.
      • Perform Front Office duties as required; including room reservations (by phone, e-mail, fax and in person)
      • Answer the telephone at the front desk when agents are busy or on break
      • Responsible for booking tours, airport transfers and taxi’s for guests.
      • May provide return transportation for our guests from the Lodge to downtown, under the direction of the FOM
      • Assisting the Housing Manager with staff pick up’s and drop offs at staff accommodation when required, under direction from the FOM
      • Responsible for arranging room drops and completing all room drops on time.
      • Assist food and beverage with seating guests when needed.
      • Assist guests with luggage
      • Execute all guest request/issues as they arise in a timely fashion– ensuring that the guest requests are met and relevant information passed on to the day shift.
      • Help guests stock fire wood and assist with starting fires in guests rooms when requested.
      • Meet with representatives of local attractions and tours to stay current on all options and keep all staff aware of changes.
      • Keep the brochure rack fully stocked.
      • Keep the Bellman Desk and area clean and tidy.
      • Keep the lobby and lounge area clean and tidy, this will involve cleaning windows, sweeping/mopping floors and dusting.
      • Empty hotel ashtrays 3 times a day.
      • Keep parking lots and grounds of the hotel garbage free.
      • Sweep walkway to the Front Desk and keep the hotel entrances clean.
      • Snow removal from the main entrance and walkway beside the Wainwright (seasonal).
      • Input of rooming lists.
      • Help out with check in’s and check outs when busy.
      • Assist with Incoming/Outgoing dry cleaning
      • Any other duties as required.

      Experience/background preferred:
      • Must have a valid class 4 driver’s license and CLEAN abstract (driving record).
      • Professional appearance and personality
      • Excellent interpersonal, verbal and written communication skills.
      • Good phone etiquette.
      • Previous customer service experience preferred
      • Experience in similar position an asset
      • Must have keyboarding skills
      • Basic knowledge of Word, Excel, Outlook and Internet Explorer.
      • Opera knowledge an asset.
      • Must have the ability to work independently and remain calm in the event of emergency situations arise
      Apply Now

Food & Beverage

    • Banquet Manager – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Banquets Manager. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Banquet Manager – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Food and Beverage Manager
      Hours: As Required
      Primary function:

      To provide our guests and staff with exceptional experiences during their time with CRMR.

      Duties and Responsibilities:

      BANQUETS

      • Oversee and execute all functions throughout the property
      • Manage all set-up and tear-down of function spaces as required
      • Ensure guest dietary restrictions and allergies are communicated appropriately with kitchen and guest.
      • Attend weekly BEO meetings with all department heads involved with the execution and planning of events.
      • Bar setup and stocking with the requirements of the different functions
      • All CRMR standards are followed and adhered to by banquet team members.
      • Maintaining positive relationship and communication with on-site contacts with respect to events
      • Attention to all details during set-up and service to offer an unrivaled experience in the Rockies.
      • Quality checking and follow-up with group contacts and guests.
      • Clear communication written, verbal and email.
      • Recycling policies and sorting are met and followed.
      • Monthly inventory of Banquet supplies (Cutlery, Glassware, China, etc.)
      • Following all CRMR health and safety policies.
      • Inventory and ordering of liquor, beer and wine.
      • In conjunction with the Food & Beverage Manager, scheduling of staff for daily events that meet CRMR guest service standard.
      • Assisting F&B Managers with payroll and shared gratuity as well as Mgr tip outs
      • Coaching and disciplining staff when needed including training on a regular basis
      • Hands on with set up and service of functions and events.
      • Ringing in and billing of food, liquor and wine with BEO and consumption
      • Balancing monies of cash bar with inventory and sales.
      • Complete cash outs for different categories of sales if required
      • Preparing gratuity sheet daily after function so as to divide monies fairly to each server.
      • During times of low banquet activity, provide operation support to the Food & Beverage Outlets
      • Act as a Floor Manager in the absence of the Food & Beverage Manager
      • Any other duties as required or communicated by the F&B Manager/Hotel Manager

      Experience/background preferred:
      • Previous F&B Supervisory/Management Experience including Banquets preferably in the hotel/resort setting.
      • Degree/diploma is Hotel and Resort Management or similar schooling an asset
      • Excellent verbal and written English communication skills with our guests and Conf. Team.
      • Word, Excel and Outlook experience required
      • The ability to schedule and work with a team to create a sense of spirit and pride in work
      • The ability to pay very close attention to detail in order to provide our guests with the expectations they have with CRMR.
      • Must have the ability to work in a team setting while providing professional direction to staff and other Managers in the Dept.
      • Must have the ability to handle any guest issues or staffing issues with guidance from the Hotel Manager and HR. if required
      • Knowledge of Squirrel (POS) an asset
      • Serving It Right certification required
      • Excellent interpersonal skills
      • Must have the ability to work all shifts and to provide support with all daily service, breakfast, lunch, dinner and banquets when required
      • To be able to endure long periods of standing (sitting, bending and lifting may be required)
      Apply Now
    • Food and Beverage Supervisor – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Food and Beverage Supervisor. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Food and Beverage Supervisor – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Food and Beverage Manager, Assistant Food and Beverage Manager
      Hours: As Required
      Primary function:

      To supervise F&B operations to ensure they run efficiently and profitably, while maintaining the highest standards of quality and service; and to make guests feel welcomed. There are many facets to this position including helping with the training of servers, hosts and possibly runners and bussers. (2 Supervisory shifts , 3 Serving Shifts)

      Duties and Responsibilities:
      • Must be prepared to work all shifts however will be assigned based on need by the F&B Manager.
      • Must be prepared to oversee and to provide guidance and training as per our current schedule and mentorship program
      • Working closely with everyone to provide the service expected by our guests
      • Maintaining the current process for inventory, ordering, wine list, menu printing, tastings, allocation of duty, personal and promo accounts being rung in properly and policies adhered to for these accounts, ongoing communication with the Lodge Manager and other duties as assigned.
      • The inventory, ordering, wine list and menu printing will be as per the F&B Manager and learned accordingly
      • The F&B Supervisor is expected on the floor at all times and to be at the door or in the Function areas to greet the guests.
      • 90% of the position is hands on – 10% administrative
      • To control labour costs and other related costs as per budget and customer satisfaction.
      • Providing input to the F&B Manager/Hotel Manager with respect to agenda items for weekly and monthly staff meetings
      • Ensuring that our dining room is clean, tidy, organized, and according to health and safety standards
      • To assist the servers with tables in the event they require assistance with food running, making drinks and bussing tables
      • To provide service if required – may have to take tables if we are short staffed, and to provide support for the servers at all times.
      • To provide the example to all staff re: grooming policies, professionalism, vocabulary and support throughout every shift
      • Maintain professionalism at all times
      • Working sections when required
      • Serving banquets when required
      • Working breakfast, lunch and dinner as per scheduling which should be discussed with the F&B Manager/Hotel Manager
      • Fostering a team attitude – supervising all staff members and to ensure that communication and standards are as indicated in training and operations manual  (this manual may have to be created per D.L. standards and business allocations)
      • Various tasks are allocated to various managers within the department (i.e. – supervisor and F&B Mgr complete payroll and gratuity allocations , on every biweekly payroll, Gratuity for all Manager/Supervisor should be an equal allocation pending schedules, function execution, etc)
      • F&B supervisor and the F&B Manager may complete the  scheduling and allocation of shifts each week for staff members – to be approved by Lodge Manager prior to sending out  (communication is key)
      • To provide Lodge Manager with ongoing communication in the event of Performance issues or discussion and to notify HR right away with respect to incident reports etc.
      • To ensure that staff shifts are allocated in a fair and equitable manner and to provide the hours required for retention of staff – therefore staff levels are constantly communicated to the Lodge Manager
      • To be sure that the Manager/Supervisor is the last person out of the lodge at any time unless there is a cross over with Management on shift for Health and Safety reasons
      • Notifying the Lodge Manager of any promo bills, and providing explanations of any situations that required promotions
      • To assist in conversations with the kitchen per dietary requirements, asking about any service training required
      • All communication as it relates to F&B team with respect to pre and post discussions about to any menu changes, items changes, special etc.
      • To assist with any Conference set up and tear down
      • To deal with client concerns and issues immediately and effectively
      • Any direction that is needed for the Front Desk is to be communicated to the FOM or FOS at all times.
      • To provide fully trained staff and Manager with all emergency and power outage procedures and plans
      • To follow Health and Safety regulations
      • Ongoing communication with all departments as required to provide a cohesive team at DL
      • All maintenance requests must be approved by Lodge Manager prior to calling in any outside companies.
      • Any other duties as required or communicated by the F&B Manager/Hotel Manager

      Experience/background preferred:
      • Previous F&B Supervisory/Management Experience including Banquets
      • Excellent verbal and written English communication skills required
      • Word, Excel and Outlook experience required
      • Must have the ability to work in a team setting while providing professional direction to staff and other Managers in the Dept.
      • Must have the ability to handle any guest issues or staffing issues with guidance from the Hotel Manager and HR. if required
      • Knowledge of Squirrel an asset
      • Sommelier certification is an asset
      • PROSERVE certification required
      • Excellent interpersonal skills
      • Must have inventory experience and cost analysis experience
      • Must have the ability to work all shifts and to provide support with all daily service, breakfast, lunch, dinner and banquets when required
      • To be able to endure long periods of standing (sitting, bending and lifting may be required)
      • Menu and culinary abilities are an asset

       

       

      Please email your resume to hr@crmr.com or hr2@crmr.com

      Apply Now
    • Server – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Servers. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Server – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Food and Beverage Manager, Assistant Food and Beverage Manager & Supervisor
      Hours: As Required
      Primary function:

      To provide friendly, efficient service to our clients while maintaining a professional demeanour.

      Duties and Responsibilities:
      • Arrive on time and groomed appropriately (well pressed uniform, name tag, hair and teeth clean and neat)
      • Be knowledgeable about the menu’s (breakfast, lunch, dinner and lounge and house wine list)
      • Take food and beverage orders and ensure prompt delivery and quality of the product
      • Present cheques properly and ensure cash-outs are correctly completed
      • Complete mis en place and other daily duties as assigned
      • Be aware of dietary and allergy concerns
      • Present, open, pour and serve wine in appropriate wine glasses
      • Be knowledgeable on how to make house cocktails
      • Ability to discuss the CRMR wine program – including description of all white and red wine by the glass.
      • Make specialty coffees
      • Work well as a team player and representative of the Food and Beverage Department
      • Be adaptable for large groups or banquet shifts – day and night functions
      • Perform function room set up’s/ tear down’s – setting tables, chairs, cutlery & linen
      • Run food to tables and bus tables in a fast paced environment
      • Any other duties as required or communicated by the F&B Managers

      Experience/background preferred:
      • Minimum 1 year experience in a similar position
      • Knowledge of Squirrel an asset
      • Serving It Right (British Columbia) certificate required
      • Grade 12 Diploma
      • Must have the ability to work all shifts Breakfast, Lunch and Dinner (AM, PM, MID Shifts)
      • Substantial knowledge of food safety and handling procedures
      • Ability to endure long periods of standing (sitting, bending and lifting  (up to 30lbs) may be required)

       

      Apply Now
    • Server – DL - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for Servers. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

       

      Position title: Server – DL
      Location: Deer Lodge, Lake Louise AB
      Reports to: Food and Beverage Manager, Assistant Food and Beverage Manager, Supervisors
      Hours: As Required
      Primary function:

      To provide friendly, efficient service to our clients while maintaining a professional demeanour.

      Duties and Responsibilities:
      • Arrive on time and groomed appropriately (well pressed uniform, name tag, hair and teeth clean and neat)
      • Be knowledgeable about the menu’s (breakfast, lunch, dinner and lounge and house wine list)
      • Take food and beverage orders and ensure prompt delivery and quality of the product
      • Present cheques properly and ensure cash-outs are correctly completed
      • Complete mis en place and other daily duties as assigned
      • Be aware of dietary and allergy concerns
      • Present, open, pour and serve wine in appropriate wine glasses
      • Be knowledgeable on how to make house cocktails
      • Ability to discuss the CRMR wine program – including description of all white and red wine by the glass.
      • Make specialty coffees
      • Work well as a team player and representative of the Food and Beverage Department
      • Be adaptable for large groups or banquet shifts – day and night functions
      • Perform function room set up’s/ tear down’s – setting tables, chairs, cutlery & linen
      • Run food to tables and bus tables in a fast paced environment
      • Any other duties as required or communicated by the F&B Manager

      Experience/background preferred:
      • Minimum 1 year experience in a similar position
      • Knowledge of Squirrel an asset
      • Bartending experience an asset
      • PROSERVE certificate required
      • Grade 12 Diploma
      • Must have the ability to work all shifts Breakfast, Lunch and Dinner (AM, PM, MID Shifts)
      • Substantial knowledge of food safety and handling procedures
      • Ability to endure long periods of standing (sitting, bending and lifting  (up to 30lbs) may be required)
      Apply Now
    • Part Time Banquets Server - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for Pat-time Banquet Servers. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Part Time Banquets Server
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Food and Beverage Manager, Assistant Food and Beverage Manager & Supervisor
      Hours: As Required
      Primary function:

      To provide friendly, efficient service to our clients while maintaining a professional demeanor.

      Duties and Responsibilities:
      • To be knowledgeable about the menu’s for the banquet event
      • To take food and beverage orders and ensure promptly delivery and quality of the product

      (if required)

      • To complete set up and tear down if required for the event
      • To be aware of dietary and allergy concerns
      • To present, open, pour and serve wine in appropriate wine glasses
      • To be knowledgeable on how to make house cocktails. (if required)
      • To be aware of the CRMR wine program – including description of all white and red wine by the glass.
      • Work well as a team player and representative of the Food and Beverage Department
      • To be adaptable for large groups– day and night functions
      • To perform Function room set up’s/ tear down’s – setting tables, chairs, cutlery & linen
      • To be prepared to run food to tables and bus tables in a fast paced environment.
      • Any other duties as required or communicated by the F&B Managers

      Experience/background preferred:
      • Minimum 1 year experience in a similar position
      • Knowledge of Squirrel an asset
      • PROSERVE certificate required
      • Grade 12 Diploma
      • Must have the ability to work all shifts Breakfast, Lunch and Dinner (AM, PM, MID Shifts)
      • Substantial knowledge of food safety and handling procedures
      • To be able to endure long periods of standing (sitting, bending and lifting  (up to 30lbs) may be required )
      Apply Now

Maintenance

    • Maintenance Labourer – ELL - Emerald Lake Lodge, Field BC

      Come join our family! Emerald Lake Lodge in Field BC is looking for a Maintenance Labourer. Subsidised staff accommodations, meal plan, career growth opportunities, and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Position title: Maintenance Labourer – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Maintenance Manager and Operations Manager
      Hours: As Required
      Primary function:

      To ensure all public areas, guest rooms, and back of house areas are maintained in order to provide quality service for guests and a safe working environment for staff.

      Duties and Responsibilities:
      • All daily duties are assigned by the Maintenance Manager
      • Complete all general maintenance in the hotel and staff accommodation
      • Assisting with repairs of all building maintenance requests (ex. Electrical, plumbing, drywall, paint, heating/cooling systems)
      • Perform all boiler checks, hot tub checks, furnace checks and recording the information
      • Perform preventative maintenance checks
      • Report all damage or non-working equipment to the maintenance manager
      • Perform snow removal by hand with a shovel – keep all sidewalks and stairs free of ice and snow
      • Work in a clean and neat manner in guestrooms and all other areas
      • Observe dress code and wear appropriate footwear

      Experience/background preferred:
      • Completion of High School is an asset
      • A valid driver’s license and clean driving record required
      • Plumbing experience is required
      • Basic electrical experience is preferred
      • Must have the ability to climb a ladder when required
      • Must work safely at all times and uphold a high standard for safety
      • Must be flexible to work mornings, afternoons and on call shifts
      • Will be working outside in all seasons and weather conditions
      • Physical demands, sitting, standing, bending, lifting (up to 80 lbs)
      Apply Now

Grounds

    • No positions at this time

Meetings & Events

    • No positions at this time

Management & Supervisory

    • Housekeeping Manager – BML - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for a Housekeeping Manager. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Housekeeping Manager – BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Lodge Manager
      Hours: As Required
      Primary function:

      Supervise all housekeeping employees and plan daily, weekly and monthly tasks.

      Duties and Responsibilities:

      HR Component: 10% of the Role

      • Supervises all housekeeping employees
      • Hire new employees as needed (with assistance from the HR team)
      • Provides performance improvement feedback for all employees in the Housekeeping Dept. when necessary and considers disciplinary action when policies are not followed.
      • Will monitor performance with employees in order to upgrade them when openings arise.
      • To provide training to all new Hskg Team Members
      • To develop and implement Housekeeping Training and Development programs.

      Operations Component:  80% of the Role

      • Assists the Housekeeping Team with planning daily, weekly and monthly tasks for their departments
      • Maintains the chemical program, standardizes procedures and special project routines
      • Assists the Assistant and Supervisors with scheduling to provide guidance as it relates to Labour costs.
      • Assists Dept Head(s) with understanding the budget allocations re: supplies, labour and how the revenue stream works throughout the lodges and within the company.

      Expectations with respect to the above.

      • Working hands on cleaning rooms, inspecting rooms, determining what needs to be completed in rooms, etc on a daily basis.
      • To review cleanliness, orderliness and appearance of the entire Hotel.
      • To review room set up re: standards and to maintain throughout.
      • To work with the Hotel Manager(s) to prepare and deliver budgets
      • To maintain par stock of guest supplies, cleaning supplies, linen and uniforms.
      • To organize and to set up a monthly inventory of all supplies, linen and uniforms
      • To provide guidance to the Housekeeping team with respect to reporting regularly
      • To provide feedback re: events that lead to guest issues and to rectify the situations
      • To set up and execute weekly/monthly meetings with the Hotel Manager when required

       

      Administrative Component: Maybe 10% of the role

      • Approves all supply requisitions for ordering which includes linen, cleaning supplies, amenities.
      • Maintains a lost – and – found department and responsible for all lost – and – found items.
      • Determines the rightful owner and send correspondences.
      • Liaising on a daily/weekly/ monthly basis with the Hskg and Hotel Managers

      Experience/background preferred:
      • 3 years plus Housekeeping Management/or Management Experience
      • Driver’s License and clean driving record
      • Excellent verbal and written communication skills
      • Previous training experience
      • Previous Administrative experience
      • Above Average Attention to detail
      Apply Now
    • Administrative Assistant – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for an Administrative Assistant. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Position title: Administrative Assistant – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Lodge Manager and Lodge Accountant
      Hours: As Required
      Primary function:

      To balance revenues from all outlets and to provide accounting/balancing/ support for the Lodge Accountant and Lodge Manager

      Duties and Responsibilities:

      Daily

      • Completing DDS and FD & F&B cash outs, payout server due backs
      • Balancing Petty Cash and providing cash for department heads
      • Completing deposits
      • Complete Journals
      • Settle F&B gift certificates
      • Coding Kitchen invoices and completing weekly spreadsheet
      • Reviewing & inputting Liquor purchases
      • Reviewing petty cash vouchers and ensuring they balance to the receipts total in the petty cash spreadsheet (weekly)
      • Bank deposits as required
      • PO’s for invoices, coding and ensuring approval before sending out to Head Office (weekly)
      • Inputting information from Journal to ELL Revenue Summary
      • Filing – Purchase orders & Audit Bag
      • Make up Payroll Packages
      • Complete Journal Entries for Duty and Personal Accounts & updating Officer Charge Summary

       

      Monthly

      • Providing purchasing/ordering information for various departments with the Main Lodge
      • Assist with OH&S Meeting’s and Committee Head, completing agenda and taking meeting minutes, following up with OH&S issues and discussing with department heads
      • Feedback reporting – Front Desk Compliments and Complaints reports, Monthly Best & Worst Comments and F&B comment card reporting

       

      Month End Accounting duties:

      • Review and have LM approve Petty Cash Vouchers
      • Ensure all Journals for the month are completed and balanced
      • Complete Lodge’s revenue summary
      • Complete Journal entry for Promo account and ensure Officer Charge Summary is updated to include all relevant entries from the month
      • Review month end file to include weekly kitchen invoices spreadsheets, attach liquor invoices to LP spreadsheet, All Journal entries and with OCS and all inventory information is in file
      • Complete Food and Beverage costs

       

      Other duties as required could include:

      • Coordinating Staff Events (Time Permitting)
      • Assisting with holiday events at Lodge (Time permitting)
      • Ensuring that our permits and licenses are updated yearly
      • Updating pricing for inventories as directed by the Operations Manager
      • Assists with orientation and property tours for new staff when required
      • Training Night Audit when required for the Front Desk and F&B teams with cash out procedures

      Experience/background preferred:
      • 2 years of previous Accounting experience is required
      • Good working knowledge of Excel is required
      • Excellent communication skills both verbal and written English
      • Previous Hotel Front Desk experience preferred
      • Night Audit experience in a hotel setting preferred
      • Excellent attention to detail
      • Must have the ability to be organized and to perform a variety of duties on any given day
      • Previous experience dealing with customers/supplies/internal customers
      • Must understand what urgency means and how to produce last minute requests in a timely fashion
      • Microsoft office software including, word, power point, and outlook
      • Previous purchasing experience an asset
      • Working with a variety of personalities and remaining confidential at all times
      • Understanding that many things may happen in a day that were unplanned and having the ability to be flexible
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      Apply Now

Opportunities in Calgary

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