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Available Positions

At CRMR, our mission is to provide excellent service and ensure that we are ‘Always an Escape’ for our guests. CRMR is looking for employees who are dedicated to providing superior customer service, committed to going the extra mile for guests and passionate about the Canadian Rockies. In addition, we are looking for team players who are interested in learning new skills. We are always in search of new members to join our team.

If you do not see your desired position listed below, please feel free to submit an application to our Human Resources Department for further consideration.

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Opportunities in the Canadian Rockies

Please click "Learn More" next to the desired position for a detailed job description.

Kitchen

    • Line Cook – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Line Cooks. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Line Cook – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

       


      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing
      Apply Now

Housekeeping

Front Office

    • Night Audit – DL (Starting November 25) - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for a Night Auditor. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

       

      Position title: Night Audit – DL (Starting November 25)
      Location: Deer Lodge, Lake Louise AB
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      To balance revenues from all outlets and provide efficient and courteous service to all guests of the Lodge.

      Duties and Responsibilities:
      • Balance daily revenues for Rooms and F&B by pulling reports and exporting information in to Excel spreadsheets.
      • Troubleshooting any areas that do not balance or cash outs that are not recorded by F.D. Agents or F&B servers/managers.
      • Processing billing for third-party booking agents (e.g. Expedia).
      • Compiling accurate data for the various departments
      • Completing the day and rolling the system to the new day
      • Completing biweekly balances for the officer accounts
      • Ensuring that accounts are rolled on a biweekly basis for payroll and accounting purposes
      • To perform Front Office duties as required; including room reservations, check-ins and check-outs.
      • To deal with guest issues should they arise – ensuring that the guest requests are met and relevant information passed on to the day shift.
      • Dealing with any complaints or deliveries at night in conjunction with the night cleaner.
      • Monitoring the security of the property overnight and liaising with external security staff.
      • To provide communication to all departments re: activity during the night.
      • To ensure guest check in and departure information is correct and accounts are accurate for billing
      • Assisting the Admin with data entry during the night when required

      Experience/background preferred:
      • Previous Front Office or Audit experience preferred.
      • Accounting experience or education is an asset.
      • Experience with Opera and Squirrel systems preferred, but training can be provided.
      • Excellent interpersonal, verbal and written communication skills.
      • Detail oriented with strong numerical and problem solving abilities.
      • Highly organized and self- motivated.
      • Strong computer skills are required, in particular proficiency with Microsoft Office applications.
      • Must have the ability to work independently and remain calm in the event of situations arising during the night.
      Apply Now

Food & Beverage

Maintenance

    • Drywall/Maintenance Technician – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Drywall/Painter Maintenance Technician. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Drywall/Maintenance Technician – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Maintenance Manager/Ast. Maintenance Manager
      Hours: As Required
      Primary function:

      To ensure all public areas, guest rooms, and back of house areas are maintained in order to provide quality service for guests and a safe working environment for staff.

      Duties and Responsibilities:

      Drywall Responsibilities:

      • Minor ceiling/drywall repairs
      • Hang/fasten drywall panels
      • Measure, cut, fit, and fasten panels.
      • Smooth out imperfections.

      Painting Responsibilities:

      • Apply paint, varnish, enamel, and other finishes using spray gun, rollers, and brushes, as indicated
      • Prepare surfaces for painting, including but not limited to removing old paint, smoothing surfaces and filling holes, cracks & joints
      • Prepare area for painting, such as moving or covering furniture/fixtures, laying down drop cloths, and taping

      Maintenance Responsibilities:

      • All daily duties are assigned by the Maintenance Manager
      • Complete all general maintenance in the hotel and staff accommodation
      • Assisting with repairs of all building maintenance requests (ex. Electrical, plumbing, drywall, paint, heating/cooling systems)
      • Perform all boiler checks, hot tub checks, furnace checks and recording the information
      • Perform preventative maintenance checks
      • Report all damage or non-working equipment to the maintenance manager
      • Perform snow removal by hand with a shovel – keep all sidewalks and stairs free of ice and snow

      (when grounds requires assistance)

      • Assist grounds department in any way when requested
      • Work in a clean and neat manner in guestrooms and all other areas
      • Carry out all tasks in a timely fashion
      • Observe dress code and wear appropriate footwear
      • Perform other duties that may be assigned

      Experience/background preferred:
      • Completion of High School is an asset
      • A valid driver’s license and clean driving record required
      • Skilled in general carpentry
      • Experience in drywall installation and repair.
      • Painting Experience
      • Plumbing experience is required
      • Basic electrical experience is preferred
      • Must have the ability to climb a ladder when required
      • Must work safely at all times and uphold a high standard for safety
      • Must be flexible to work mornings, afternoons and on call shifts
      • Will be working outside in all seasons and weather conditions
      • Physical demands, sitting, standing, bending, lifting (up to 80 lbs)
      Apply Now
    • Night Maintenance Labourer – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Night Maintenance Labourer. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Night Maintenance Labourer – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Maintenance Manager
      Hours: As Required
      Primary function:

      To ensure all public areas, guest rooms, and back of house areas are maintained in order to provide quality service for guests and a safe working environment for staff. Night Maintenance checks, Security and fire prevention checks for guests and staff at the lodge during the night.

       

      Duties and Responsibilities:
      • Shifts are from Midnight to 8am, 5 nights per week
      • Completing rounds of the property three times per night to ensure safety
      • Perform all boiler checks, hot tub checks, furnace checks and recording the information
      • Driving our guests to the lodge upon arrival therefore customer service skills are necessary.
      • Understanding the importance of working independently and providing information to all.
      • All daily duties are assigned by the Maintenance Manager
      • Complete all general maintenance in the hotel and staff accommodation
      • Assisting with repairs of all building maintenance requests (ex. Electrical, plumbing, drywall, paint, heating/cooling systems)
      • Perform preventative maintenance checks
      • Report all damage or non-working equipment to the maintenance manager
      • Perform snow removal by hand with a shovel – keep all sidewalks and stairs free of ice and snow
      • Sweeping in the spring/summers
      • Ensure all light bulbs are working with respect to walkways, lodge, cabin entrances, maintenance shop and Christmas lights
      • Assist with transporting guests for check-in and check-out requests
      • Handle any emergency night calls for guest maintenance issues
      • Do rounds of residence to ensure that from 11pm quiet time rules are applied
      • Recharge boilers if emergency occurs
      • Startup Vapor Shack if it goes out
      • Be able to change valves in water well in an emergency
      • Check the generator on a regular basis
      • Check the operation of the Sewage Treatment Plant
      • Close off the hot-tub at midnight and ensure guests are quiet after 11:00 pm
      • Ensure that all keys are out of vehicles and kept at the front desk until 6:00 am
      • Assist grounds department in any way if/or when requested
      • Work in a clean and neat manner in guestrooms and all other areas
      • Carry out all tasks in a timely fashion
      • Observe dress code and wear appropriate footwear
      • To perform other associated duties as assigned

      Experience/background preferred:
      • Completion of High School is an asset
      • Full Drivers’ license with a clean drivers’ abstract that will be required prior to start date
      • Previous maintenance experience is an asset
      • Team player.
      • Must work safely at all times and uphold a high standard for safety
      • Ability to work alone and have great self-discipline with regards time management for work performance
      • Basic electrical and plumbing experience is preferred
      • Drywall and painting an asset
      • Liaising on a regular basis with the Maintenance Manager to determine needs, material, projects, and things to be completed with future and any closure projects
      • Excellent interpersonal skills.
      • Must have the ability to climb a ladder when required
      • Understanding what is required working in a remote location
      • Must have the ability to work mornings, afternoons and on call at times
      • Flexibility and adaptability to emergency situations
      • Physical demands, sitting, standing, bending, lifting (up to 80 lbs)
      Apply Now

Grounds

    • Grounds Manager - Buffalo Mountain Lodge, Banff AB

      Come join our family! Buffalo Mountain Lodge in Banff Alberta is looking for a Grounds Manager. Subsidised staff accommodations, meal plan, benefits, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Grounds Manager
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Lodge Manager
      Hours: As Required
      Primary function:

      While under the direction of the Operations Manager ensure that all work carried out is of the highest quality to ensure our guest satisfaction, while maintaining a positive attitude towards safety.

      Duties and Responsibilities:
      • To prepare vehicles and equipment on a daily basis
      • To perform basic maintenance of all equipment and tools
      • To carry out all tasks in a timely fashion.
      • To ensure wood is full, chopped and ready to go for guest use
      • To ensure wood for kitchen (when required) is ready to go.
      • To work with a team of grounds workers, shoveling, planting, raking, cutting lawn, plowing, sweeping, cleaning up, weeding plants, maintain the grounds at BML and DL.
      • To report and all damage or non-working equipment to the maintenance manager.
      • To work in a clean and neat manner in guestrooms and all other areas.
      • Report to work in uniform and have the ability to communicate with all departments when required
      • Pick up litter around lodge property.
      • Picking up litter around the property on a daily basis.
      • Spends most of the day outside supervising and hands on tasks for the department
      • 5% of the position includes some computer work, sourcing quotes, answering email and once per year providing budget information to the Lodge Manager
      • To report and damaged or broken equipment to your Manager immediately.
      • To oversee proper safety equipment and Personal Protective Equipment usage and practices of the crew.

      Summer:

      • Water all plants as required to keep them in good condition.
      • Maintain all flower beds and keep grounds weed free.
      • Mow lawns as required.
      • Irrigation upkeep and maintain existing and any new lines
      • Keep all tools neat and clean.
      • Other duties as assigned

      Winter:

      • Keep all sidewalks and stair areas free of ice and snow.
      • Assist with snow removal from roofs.
      • All other duties as required.
      • Shutting off irrigation lines to ensure they don’t freeze and cause damage in the winter months
      • Other duties as assigned

      Experience/background preferred:
      • Minimum 3 years’ experience as Supervisory of a landscape team required or in a related field.
      • Available to work a varied schedule (including weekends) in sometimes adverse weather conditions.
      • Must have driver’s license and clean driving record
      • Clean criminal record check required.
      • Definite team player and excellent interpersonal skills
      • Understanding the nature of hotel/resort landscape as to when work can be carried out
      • Understanding and having a sense of urgency to get work completed
      • Being proactive to provide information if equipment is required.
      • Experience operating skid steers and other related equipment.
      • Must have the ability to climb a ladder to clear cabin roofs
      • Good physical dexterity to shovel and climb ladders
      • Will be working outside in all season’s (summer, winter, spring, fall)
      • Physical demands, sitting, standing, bending, lifting (up to 50 lbs, plus) for 8 hours or more a day
      Apply Now

Meetings & Events

Management & Supervisory

    • Assistant Front Office Manager – BML - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for a Assistant Front Office Manager. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Assistant Front Office Manager – BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      The Assistant Front Office Manager leads the Front Desk team in their daily operations, offering training and guidance to help them achieve their potential. They support the Front Office Manager in handling guest concerns and administrative duties.

      Duties and Responsibilities:

      Oversee the daily operations of the Front Desk, supporting and encouraging the team to maintain a high standard of service.

      • Provide hands-on supervision to GSAs as they carry out their daily tasks.
      • Ensure that Front Office policies and guidelines are being implemented consistently by all team members.
      • Resolve guest issues and complaints as they arise, communicating areas of concern to the FOM and GRM
      • Cover desk shifts and staff breaks as required, especially during high volume periods.
      • Ensure that special reservations such as Groups, FIT, Media and Package guests are properly set up and prepared for.

       

      Build and develop a strong Front Desk team, through ongoing training and performance management.

      • Assist the HR department with the hiring of Front Desk and Bell staff.
      • Train new staff members in Opera PMS, MPG payment processing, and hotel procedures and policies.
      • Collaborate with the FOM and GRM in providing ongoing training and development opportunities for GSA’s.
      • Communicate any Front Desk performance issues to the FOM and coordinate to address and resolve them.

       

      Assist with administrative duties as required to maintain the smooth running of the Front Office Department.

      • Maintain all guest accounts, ensuring that billing information is accurate for check out.
      • Ensure that Front Desk inventory (keys, gift items etc.) is properly tracked and recorded at regular intervals.
      • Take on additional administrative duties in the absence of the FOM, as required to cover vacation or sick days.
      • Additional duties as required assigned by the Front Office Manager/Lodge Manager

      Work Environment:

      • This is a hands-on, customer facing role, with about 80% focus on daily operations and 20% administrative tasks.
      • The AFOM works closely with the FOM to support Front Desk objectives while furthering their own learning and development.
      • The successful applicant must be extremely flexible in their working hours to meet the varying demands of the business.
      • This is an entry level management role, perfectly suited to individuals looking to build on their experience and develop their leadership skills.

      Experience/background preferred:

      The ideal candidate has:

      • Experience working in a fast paced Hotel/Resort setting is required, preferably at least 2 years in a supervisory or management role.
      • Strong working knowledge of the Opera PMS system is preferred
      • Experience handling guest issues and complaints.
      • An understanding of the challenges of a transient workforce and the impact this has on training and retention.
      • Proficiency in all Microsoft Office applications, particularly working with Excel spreadsheets and reports.
      • Experience working a variety of shifts, including Audit.
      • Excellent interpersonal and communication skills, both written and verbal.

       

      The ideal candidate is:

      • Flexible; willing to divide their time between all shifts, adjusting their schedule to meet the needs of the business. 
      • Approachable; an empathetic listener who can understand the needs of employees and support and mentor them to reach their goals.
      • Organized; able to thrive in a fast-paced environment, manage a changing workload and meet tight project deadlines.
      • Enthusiastic; able to motivate and encourage the Front Desk and to maximize their potential.
      Apply Now

Opportunities in Calgary

Please click "Learn More" next to the desired position for a detailed job description.