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Available Positions

At CRMR, our mission is to provide excellent service and ensure that we are ‘Always an Escape’ for our guests. CRMR is looking for employees who are dedicated to providing superior customer service, committed to going the extra mile for guests and passionate about the Canadian Rockies. In addition, we are looking for team players who are interested in learning new skills. We are always in search of new members to join our team.

If you do not see your desired position listed below, please feel free to submit an application to our Human Resources Department for further consideration.

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Opportunities in the Canadian Rockies

Please click "Learn More" next to the desired position for a detailed job description.

Kitchen

    • Dishwasher (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Dishwashers. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Dishwasher (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas.

      Duties and Responsibilities:
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed

      Experience/background preferred:
      • 1-2 years of practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)
      Apply Now
    • Staff Cafeteria Cook (Immediate) – ELL - Emerald Lake Lodge | Field, BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Staff Cooks. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Staff Cafeteria Cook (Immediate) – ELL
      Location: Emerald Lake Lodge | Field, BC
      Reports to: Chef
      Hours: As required
      Primary function:

      To prepare meals for the staff cafeteria.

      Duties and Responsibilities:
      • To ensure a high quality and presentation of all food
      • To prepare food for staff and accommodate any dietary reqests
      • To follow portion and cost controls
      • To follow all recipes for food items
      • To maintain reasonable cooking time during line work with a sense of urgency
      • To ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • To follow proper preservation of food products, from raw to cooked and perishability
      • To set up stations mise en place and collect all necessary supplies to prepare menu for service.
      • To report all faulty equipment to supervisor
      • To work in direct coordination with all staff
      • To maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • To follow all daily duty rosters
      • To follow policy manual
      • To perform other associated duties as assigned

      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing
      Apply Now
    • Line Cook (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Line Cooks. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Line Cook (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

       


      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing
      Apply Now
    • Breakfast Line Cook (Immediate) – BML - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for a Breakfast Cook. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Breakfast Line Cook (Immediate) – BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Head Chef and Supervisor’s
      Hours: As Required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items to CRMR standards
      • Work breakfast and lunch shifts
      • Follow portion and cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products, from raw to cooked and perishables
      • Set up stations mis en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters and policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing
      Apply Now

Housekeeping

    • Residence Overnight Cleaner (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for an Overnight Cleaner. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Residence Overnight Cleaner (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Housing Manager/Hotel Manager
      Hours: As Required
      Primary function:

      Full cooperation is essential with all employees to sustain high levels of productivity. To maintain a high standard of time management in order to complete assigned tasks for the day. Ensure all employee requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • To assist in maintaining of criteria set by Housing Standards
      • To ensure all staff are following the policies and procedures laid out in the employee manual and staff housing manual
      • Cleaner is responsible for maintaining the cleanliness of the Residence Building including common areas, hallways and bathrooms when required
      • To perform daily cleaning of sweeping, moping, dusting, vacuuming, cleaning windows, scrubbing of surfaces, and cleaning equipment.
      • Monitoring the parking lot, and buildings associated with that area
      • Ensuring that should there be any firepits lit they are out
      • To adhere to Fire Bans and enforce Parks regulations if required
      • To assist with recycling and waste removal in all public area when required
      • To enforce quiet time
      • To provide the Hotel Manager/Housing Manager with names and offenses when required
      • Passing on nightly reports to the Housing Manager
      • To ensure Public safety including general comfort and wellbeing of public
      • To maintain regular work schedule as outlined
      • Snow removal from property
      • Special projects may be assigned by the Housing/Hotel Manager
      • To report maintenance concerns/issues arise with the proper documentation through Front Desk
      • To assist with general maintenance in staff accommodation (ie changing light bulbs)
      • Responsible for all master keys to various buildings
      • To perform other duties as required

      Experience/background preferred:
      • Experience working with customers internal and external
      • Ability to stay calm under pressure
      • Ability to make decisions under pressure
      • Level 3 First Aid or willing to obtain
      • Computer skills are an asset
      • The ability to make constant radio contact in English on a daily basis both with the Front Desk and the Housekeeping Mgr/Assistant
      • Embraces challenges, ambitious.
      • Must have driver’s license and clean driving record
      • Flexibility and adaptability to emergency situations
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Night Cleaner (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Night Cleaner. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Night Cleaner (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of cleanliness for the Main Lodge and Cilantro, and efficient time management in order to complete assigned tasks. Full cooperation is essential with all employees to sustain high levels of productivity.

      Duties and Responsibilities:

      11pm – 7am 5 Nights a week

      •  Inform Executive or Assistant Executive Housekeeper of all jobs accomplished.
      • Assist in maintaining of criteria set by Housekeeping department.
      • On a daily basis the night cleaner is responsible for maintaining the cleanliness for Main Lodge, All function rooms, gym facilities and common areas including public bathrooms
      • To perform daily cleaning of sweeping, moping, dusting, vacuuming and cleaning equipment.
      • To assist with guests luggage when required.
      • To assist guest with making a fire in guest rooms.
      • To help front desk with night auditor coverage if required
      • Public safety.
      • General comfort and well being of public.
      • High standards of cleanliness for Main lodge and Cilantro.
      • Maintain regular work schedule as outlined.
      • Observe dress code.
      • Special projects may be assigned by the Executive Housekeeper Manager including deep cleaning.
      • To report maintenance concerns/issues arise with the proper documentation through Front Desk
      • Vacuuming, mopping, making beds, dusting furniture, cleaning bathrooms, other cleaning duties if required
      • To ensure your master keys are turned in and you sign in/our properly
      • Extra hours required will be authorized by the Housekeeping Manager.
      • Perform other duties as required.

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • We will provide training for the position
      • The ability to make constant radio contact in English on a daily basis both with the Front Desk and the Housekeeping Mgr/Assistant
      • Embraces challenges, ambitious.
      • Flexibility and adaptability to emergency situations
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Housekeeper (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Housekeepers. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Housekeeper (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of cleanliness in all guest rooms, and efficient time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Clean rooms in accordance to standards set by Executive Housekeeper
      • To assist in maintaining criteria set by housekeeping department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as fireplace equipment or garbage bags are put away
      • Lock the housekeeping shed if you are the last one using it
      • Check with supervisor if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Front Desk
      • Turn in master keys and sign in/out before and after your shift
      • Perform other duties as assigned

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning a room
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Relief Night Cleaner (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Relief Night Cleaner. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Relief Night Cleaner (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      Full cooperation is essential with all employees to sustain high levels of productivity. To maintain a high standard of time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Inform Executive or Assistant Executive Housekeeper of all jobs accomplished.
      • To assist in maintaining of criteria set by Housekeeping department
      • On a daily basis the night cleaner is responsible for maintaining the cleanliness for Main Lodge, All function rooms, gym facilities and common areas including public bathrooms
      • To perform daily cleaning of sweeping, moping, dusting, vacuuming and cleaning equipment.
      • If the housekeepers require extras they will radio the houseman to retrieve the items for them.
      • To assist with guests luggage when required.
      • To assist guest with making a fire in guest rooms.
      • To help front desk with night auditor coverage if required
      • To ensure Public safety including general comfort and wellbeing of public
      • To maintain regular work schedule as outlined
      • Special projects may be assigned by the Executive Housekeeper Manager including deep cleaning.
      • To report maintenance concerns/issues arise with the proper documentation through Front Desk
      • This is a shift change of 2 11pm to 7am shifts and 3 9 to 530 shifts
      • 5 days per week with 2 days off
      • The day shifts include housekeeping duties of guestrooms
      • Vacuuming, mopping, making beds, dusting furniture, cleaning bathrooms, other cleaning duties if required
      • To ensure your master keys are turned in and you sign in/our properly
      • Extra hours required will be authorized by the Housekeeping Manager.
      • To perform other duties as required

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • We will provide training for the position
      • The ability to make constant radio contact in English on a daily basis both with the Front Desk and the Housekeeping Mgr/Assistant
      • Embraces challenges, ambitious.
      • Flexibility and adaptability to emergency situations
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Woodsman (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Woods Person. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Woodsman (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Housekeeping manager/Assistant Manager/ Supervisors
      Hours: As Required
      Primary function:

      Full cooperation is essential with all employees to sustain high levels of productivity. To maintain a high standard of time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Inform Executive or Assistant Executive Housekeeper of all jobs accomplished.
      • Inform Housekeeping Manager or Assistant Housekeeping Manager when wood/kindling needs to be ordered.
      • Unload wood on delivery ensuring it is chopped, and put away.
      • Assist in maintaining criteria set by Housekeeping department/Wood shed keeping it neat and clean on a weekly basis.
      • Maintain (ensuring quality) all wood bins around property.
      • Sweep all required sections of property.
      • Ensure garbage shed and ash buckets are cleaned every Wednesday.
      • Check golf carts daily for fuel and cleanliness.
      • Carry out all tasks in a timely fashion.
      • Be friendly and courteous to all guests and fellow staff members.
      • Maintain regular work schedule as outlined.
      • Report to work in a clean uniform and clean shaven.
      • Perform daily cleaning of sweeping, moping, dusting, vacuuming and cleaning equipment.
      • If we are short staffed the woodman may be asked to help in housekeeping.
      • Observe dress code and wear appropriate footwear.
      • Ensure Public safety including general comfort and well being of public.
      • Assist grounds team with shoveling snow near woodshed and around property (winter).
      • Receive linen bins from the laundry service, sort, stock and put dirty linen in bins to return for cleaning.
      • Maintain regular work schedule as outlined.
      • Perform other duties as required.

      Experience/background preferred:
      • Grade 12 Diploma or equivalent.
      • Must have previous by hand wood chopping experience.
      • Field work in housekeeping/laundry department.
      • The ability to make constant radio contact in English on a daily basis both with the Front Desk and the Housekeeping Mgr/Assistant.
      • Flexibility and adaptability to emergency situations.
      • Embraces challenges, ambitious.
      • Must have valid driver’s license and clean driving record in order to drive company vehicles.
      • Physical demands, sitting, standing, bending, lifting, chopping wood (up to 30 lbs).
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall).
      Apply Now
    • Residence Cleaner (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Residence Cleaner. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Residence Cleaner (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Housing Manager
      Hours: As Required
      Primary function:

      Maintain a high level of cleanliness in the Emerald Lake Lodge staff housing.  Maintain a high standard of time management in order to complete daily tasks. Ensure all housing cleaning tasks are handled as promptly as possible. Be friendly and courteous to all staff members.

      Duties and Responsibilities:
      • Clean common areas in staff housing including bathrooms, kitchen, living room and hallways.
      • Sweep and mop floors, pick up and change garbage.
      • Clean rooms in accordance to standards set by the Housing Manager
      • To assist in maintaining criteria set by housing department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as mop or garbage bags are put away
      • Check with housing manager if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Housing Manager
      • Sign in/out before and after your shift
      • Perform other duties as assigned

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Must have a valid driver’s license and clean driving record
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • May be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now

Front Office

    • Relief Night Audit/PM Desk Agent (Immediate) – BML - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for a Relief Night Auditor. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Relief Night Audit/PM Desk Agent (Immediate) – BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:
      • To balance revenues from all outlets and to ensure all guest reservations are handled courteously and efficiently. Two shifts will include hours from 11pm to 7am and two to three shifts will include hours from 3pm to 11pm.  This is the weekly schedule.  After the two 11pm to 7am shift there are two days off provided before the person moves into the afternoon shifts.
      Duties and Responsibilities:

      Duties performed on the 11pm to 7am shifts:

      • Balance revenues for Rooms and F&B as well as any other revenues earned in the Hotel that day.
      • Compile accurate nightly manual reports.
      • Complete mid-month and month end procedures.
      • Perform Front Office duties and other tasks as required.
      • Guest check in and check out
      • Take telephone reservations
      • Deal with guest concerns or complaints as they arise
      • Provide communication to all departments re: activity during the night.
      • Ensure guest check in and departure information is correct and accounts settled.

      Duties required during the 3 to 11pm shift:

      • Check guests into the hotel
      • Provide directions, information, answer activity enquiries, and other communication as required
      • Prepare guest accounts for check out the following day
      • Provide support to the day and to the night audit team re: ensuring balances and accounts are in order based on the filing system that is organized in the hotel (bucket check)
      • Take reservations, provide information about packages or upcoming events in the hotel,
      • Deal with guest concerns or complaints should they arise
      • Customer focus and attention

      Experience/background preferred:
      • Previous experience in a hotel setting preferred.
      • Previous accounting experience preferred. a good understanding of all Front Office procedures.
      • Basic knowledge of accounting required to work with journal entries
      • Excellent interpersonal, verbal and written skills.
      • Highly organized, motivated and detail oriented
      • Computer skills including Windows applications and some proficiency with Excel. PMS system Opera (if Opera is not familiar to the individual training will be provided)
      • Work well under pressure
      • Must have the ability to work independently and remain calm in the event of situations arising during the night/afternoon shift
      • High School diploma required
      Apply Now
    • Front Desk Agent (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Front Desk Agent. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Front Desk Agent (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      Guest Service Agents are the face of Canadian Rocky Mountain Resorts, providing a high level of customer service to our guests from the initial reservation to the point of check out.

      Duties and Responsibilities:
      • Respond to reservation enquiries, providing guests with up to date information on our rates, special offers and packages.
      • Book room reservations, both over the phone and at the Front Desk.
      • Prepare for arriving reservations, ensuring guest requests are met to the best of our ability.
      • Welcome guests to the Lodge and provide an efficient check in experience.
      • Provide guests with accurate and relevant information about the Lodge, local area and attractions.
      • Book tours, activities and restaurant reservations for guests.
      • Handle guest requests during their stay to ensure maximum guest satisfaction.
      • Address all guest issues and complaints in a courteous manner, with the support of the Front Office management team.
      • Check out guests, providing accurate billing information and correctly processing payments.
      • Manage the hotel switchboard, directing calls to other departments as necessary.
      • Provide an accurate cash-out report at the end of each shift.
      • Other duties as required.

      Work Environment:

      • Front Desk shifts are typically 7am-3pm, 3pm -11pm, and 11pm-7am but are subject to change as necessary to ensure proper coverage for the 24 hour operation.
      • Schedules are based on a five day work week, but must be flexible depending on business levels.
      • All GSA’s will be trained on the Audit shift (11pm-7am) in the event coverage is required.
      • On the job training is provided, with ongoing opportunities for learning and development.

      Experience/background preferred:
      • Excellent interpersonal and communication skills.
      • A passion for customer service; previous experience is an asset.
      • Highly organized and detail oriented, with the ability to multitask.
      • Able to cope in high pressure situations.
      • Experience with Opera PMS, Microsoft Office and Outlook is an asset.
      • Previous hotel experience preferred.
      • Must be able to work independently and remain calm in the event of emergency situations arise

       

      Apply Now
    • Relief Night Audit (Immediate)- ELL - Emerald Lake Lodge , Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Relief Night Auditor/Front Desk Agent. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Relief Night Audit (Immediate)- ELL
      Location: Emerald Lake Lodge , Field BC
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      To balance revenues from all outlets and to ensure all guest reservations are handled courteously and efficiently. Two shifts will include hours from 11pm to 7am and two to three shifts will include hours from 3pm to 11pm.  This is the weekly schedule.  After the two 11pm to 7am shift there are two days off provided before the person moves into the afternoon shifts.

      Duties and Responsibilities:

      Duties are performed on the 11pm to 7am shifts.

      • Balance revenues for Rooms and F&B as well as any other revenues earned in the Hotel that day.
      • Compile accurate nightly manual reports.
      • Complete mid-month and month end procedures.
      • Perform Front Office duties and other tasks as required.
      • Guest check in and check out
      • Take telephone reservations
      • Deal with guest concerns or complaints as they arise
      • Provide communication to all departments re: activity during the night.
      • Ensure guest check in and departure information is correct and accounts settled.

      Duties required during the 3 to 11pm shift

      • Check guests into the hotel
      • Provide directions, information, answer activity enquiries, and other communication as required
      • Prepare guest accounts for check out the following day
      • Provide support to the day and to the night audit team re: ensuring balances and accounts are in order based on the filing system that is organized in the hotel (bucket check)
      • Take reservations, provide information about packages or upcoming events in the hotel,
      • Deal with guest concerns or complaints should they arise
      • Customer focus and attention

       


      Experience/background preferred:
      • Previous experience in a hotel setting preferred.
      • Previous accounting experience preferred. a good understanding of all Front Office procedures.
      • Basic knowledge of accounting required to work with journal entries
      • Excellent interpersonal, verbal and written skills.
      • Highly organized, motivated and detail oriented
      • Computer skills including Windows applications and some proficiency with Excel. PMS system Opera (if Opera is not familiar to the individual training will be provided)
      • Work well under pressure
      • Must have the ability to work independently and remain calm in the event of situations arising during the night/afternoon shift
      • High School diploma required
      Apply Now
    • Bell Person (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Bell Person. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Bell Person (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Front Office Manager/ Bell Captain
      Hours: As Required
      Primary function:

      To ensure that service is provided to guests upon their arrival and departure to act as a central point of contact for our guests.

      Duties and Responsibilities:
      • Transport guests and luggage by shuttle bus to and from the main lodge.
      • Check the bags and assist Front Desk to perform guest check-ins when required.
      • Provide guests with information about service facilities and local attractions.
      • Deliver special requests to guestrooms (i.e. wood, room service, wine, etc.)
      • Assist the conference team with set up and tear down of functions
      • Respond quickly to fire alarms anyplace on property and give status updates to the Front Desk as required
      • Must be fully trained in emergency procedures as they relate to the Lodge
      • Keep the vehicles and the bell hut clean daily
      • Communicate as required with other departments in a friendly and professional manner
      • Monitor driving habits and adhere to safety rules and road regulations
      • Provide snow clearing in the winter – front walkways, luggage racks, and turnaround, Cilantro, the Dock, bridge walkway, fire pit, view point and bell hut entrance as required
      • Follow all Lodge policies and procedures, uniform and grooming policies
      • Ensure safety regulations are followed
      • Ensure supplies are on hand for the Bell team
      • May be assigned other duties as required by the Bell Captain or Front Office Manager.

      Experience/background preferred:
      • Must have a valid class 4 driver’s license and CLEAN abstract (driving record).
      • Professional appearance and personality
      • Excellent interpersonal, verbal and written communication skills.
      • Good phone etiquette.
      • Previous customer service experience preferred
      • Experience in similar position an asset
      • Must have keyboarding skills
      • Basic knowledge of Word, Excel, Outlook and Internet Explorer.
      • Opera knowledge an asset.
      • Must have the ability to work independently and remain calm in the event of emergency situations arise
      Apply Now

Food & Beverage

    • Servers (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Servers. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Servers (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Food and Beverage Manager, Assistant Food and Beverage Manager & Supervisor
      Hours: As Required
      Primary function:

      To provide friendly, efficient food and beverage service to our clients, while maintaining a professional demeanor and appearance.

      Duties and Responsibilities:

      • Be knowledgeable about the breakfast, lunch, and dinner menus for both the Lounge and Dining Room (as well as Cilantro-on-the-Lake restaurant, during the summer months)
      • Be knowledgeable about the house wine list
      • Accurately take food and beverage orders, and ensure prompt delivery/quality of product
      • Run food and bus tables in a fast-paced environment
      • Properly present checks to guests, and ensure cash-outs are completed correctly
      • Complete mise en place and other daily duties as assigned, including polishing, cleaning, cutlery, and linens
      • Be aware of dietary and allergy concerns
      • Present, open, pour, and serve wine in appropriate glasses
      • Make house signature cocktails
      • Able to discuss the CRMR wine program, including description of all white and red wine by the glass
      • Make specialty coffees
      • Work well both independently and as a team player
      • Be adaptable for large groups and banquet shifts, both during the day and at night
      • Perform function room set-ups/tear-downs (setting tables, chairs, cutlery, linen)
      • Maintain a professional attitude and use appropriate verbiage
      • Any other duties as required/communicated by the F&B Managers
      • Arrive on time and groomed appropriately, as per CRMR Employee Handbook
      • Assist other departments, as needed


      Experience/background preferred:

      • Grade 12 Diploma, or equivalent
      • Minimum 1 year experience in a similar position
      • Knowledge of Squirrel an asset
      • Proserve (Alberta) or Serving It Right (British Columbia) certificate required
      • Must be willing to work all shifts (AM, PM, and mid-shifts)
      • Substantial knowledge of food safety and handling procedures
      • Ability to endure long periods of standing (sitting, bending, and lifting up to 45 pounds may be required)

      Apply Now

Maintenance

Grounds

    • Grounds Labourer (Immediate) – BML - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff Alberta is looking for a Grounds Labourer. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Grounds Labourer (Immediate) – BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Grounds Manager
      Hours: As Required
      Primary function:

      While under the direction of the Grounds Supervisor and Maintenance Manager, ensure that all work carried out is of the highest quality to ensure our guest satisfaction, while maintaining a positive attitude towards safety.

      Duties and Responsibilities:
      • Check equipment daily
      • Work in a clean and neat manner in guests rooms and all other areas
      • Problem solve when required if issues arise as a result of equipment breakdowns, etc.
      • Work independently, shoveling, planting, raking, cutting lawn, sweeping, cleaning up, weeding plants, maintain the grounds
      • Report to work in uniform and have the ability to communicate with all departments when required.
      • Be flexible with work a variety of shifts depending on snow fall
      • Remove snow from cabin roofs and flat roofs
      • Work on grounds assisting with general maintenance in staff accommodation
      • Perform various duties such as shoveling, changing light bulbs, driving bob cats, assisting with wood chopping, stacking, and wood delivery when required
      • Pick up litter around lodge property on a daily basis
      • Empty all ashtrays
      • Perform snow removal by hand with a shovel, and heavy equipment
      • Perform other duties that may be assigned

      Summer:

      • Water all plants as required to keep them in good condition
      • Maintain all flower beds and keep grounds weed free
      • Mow lawns as required
      • Assist with wood chopping and stacking
      • Keep all tools and equipment neat and clean

      Fall:

      • Yard clean up, tearing out flowers, raking the lawns, getting rid of the leaves and pine needles
      • Turn off all water to outside with the assistance of Maintenance
      • Put away all summer equipment
      • Review winter equipment and have everything ready and tuned for winter
      • Have an end of summer discussion with the Grounds Supervisor and Maintenance Manager re: flowers, what worked, what didn’t.
      • Prepare grounds for winter period (raking, weeding, ordering of gravel, clearing out the flower beds)
      • Prepare grounds for winter period at main lodge and staff accommodations (raking, weeding, ordering of gravel, clearing out the flower beds)

      Winter:

      • Keep all sidewalks, roads, and stair areas free of ice and snow.
      • Remove snow from patio, and clean snow from room balconies.
      • Remove icicles from the roof and windows
      • Assist with snow removal using a shovel, driving snow removal equipment and removal of snow from roofs
      • Assist with clearing snow off cards

      Experience/background preferred:
      • 1-2 years landscaping/grounds experience required
      • Excellent interpersonal skills
      • Definite team player
      • Must have driver’s license and clean driving record (out of country applicants will require an international license)
      • Must have the ability to climb a ladder to clear cabin roofs
      • Understanding the nature of hotel/resort landscape as to when work can be carried out
      • Some maintenance labour experience is an asset
      • Must be flexible to work all shifts
      • Understanding and having a sense of urgency to get work completed
      • Operating heavy equipment is an asset
      • Good physical dexterity to shovel and climb ladders
      • Will be working outside in all season’s (summer, winter, spring, fall)
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      Apply Now

Meetings & Events

    • No positions available at this time

Seasonal

    • Chef de Partie (February Start) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for 2 Chef de Partie’s to start in late February. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Chef de Partie (February Start) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Chef
      Hours: As Required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen

      Duties and Responsibilities:
      • Assists with managing kitchen shift operations and ensures compliance with all CRMR Food & Beverage policies, standards and procedures.
      • Prepare A La Carte menu that adheres to the CRMR standards under the direction of the Chef
      • Under the direction of the Chef, to be responsible for the ongoing training and mentoring of all new staff
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Report all faulty equipment to Chef or Sous Chef
      • Work in direct coordination with all staff and discipline them when necessary
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Adhere to the policy manual
      • Order supplies when needed as directed by the Chef
      • Perform other associated duties as assigned

      Experience/background preferred:
      • Culinary education an asset
      • Kitchen experience (2-4 years) necessary
      • Kitchen supervisory experience would be considered an asset
      • Ability to work all restaurant operating hours
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs) working in heated areas
      Apply Now
    • Dishwashers (April – October 2019) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Dishwashers for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Dishwashers (April – October 2019) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Head Chef and Supervisor's
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas

      Duties and Responsibilities:
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed

      Experience/background preferred:
      • 1-2 years of practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)
      Apply Now
    • Dishwashers (April – October 2019) – BML - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for Dishwashers for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Dishwashers (April – October 2019) – BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Head Chef and Supervisor's
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas

      Duties and Responsibilities:
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed

      Experience/background preferred:
      • 1-2 years of practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)
      Apply Now
    • Line Cooks (April-October 2019) – BML - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for Line Cooks for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Line Cooks (April-October 2019) – BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing
      Apply Now
    • Line Cooks (April – October 2019) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Line Cooks for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Line Cooks (April – October 2019) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing
      Apply Now
    • Housekeepers (April – October 2019) – BML - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for Housekeepers for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Housekeepers (April – October 2019) – BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of cleanliness in all guest rooms, and efficient time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Clean rooms in accordance to standards set by Executive Housekeeper
      • To assist in maintaining criteria set by housekeeping department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as fireplace equipment or garbage bags are put away
      • Lock the housekeeping shed if you are the last one using it
      • Check with supervisor if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Front Desk
      • Turn in master keys and sign in/out before and after your shift
      • Perform other duties as assigned

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning a room
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Servers (April – October 2019) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Servers for our Spring/Summer season . Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Servers (April – October 2019) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Food and Beverage Manager, Assistant Food and Beverage Manager & Supervisor
      Hours: As Required
      Primary function:

      To provide friendly, efficient food and beverage service to our clients, while maintaining a professional demeanor and appearance.

      Duties and Responsibilities:

      • Be knowledgeable about the breakfast, lunch, and dinner menus for both the Lounge and Dining Room (as well as Cilantro-on-the-Lake restaurant, during the summer months)
      • Be knowledgeable about the house wine list
      • Accurately take food and beverage orders, and ensure prompt delivery/quality of product
      • Run food and bus tables in a fast-paced environment
      • Properly present checks to guests, and ensure cash-outs are completed correctly
      • Complete mise en place and other daily duties as assigned, including polishing, cleaning, cutlery, and linens
      • Be aware of dietary and allergy concerns
      • Present, open, pour, and serve wine in appropriate glasses
      • Make house signature cocktails
      • Able to discuss the CRMR wine program, including description of all white and red wine by the glass
      • Make specialty coffees
      • Work well both independently and as a team player
      • Be adaptable for large groups and banquet shifts, both during the day and at night
      • Perform function room set-ups/tear-downs (setting tables, chairs, cutlery, linen)
      • Maintain a professional attitude and use appropriate verbiage
      • Any other duties as required/communicated by the F&B Managers
      • Arrive on time and groomed appropriately, as per CRMR Employee Handbook
      • Assist other departments, as needed


      Experience/background preferred:

      • Grade 12 Diploma, or equivalent
      • Minimum 1 year experience in a similar position
      • Knowledge of Squirrel an asset
      • Proserve (Alberta) or Serving It Right (British Columbia) certificate required
      • Must be willing to work all shifts (AM, PM, and mid-shifts)
      • Substantial knowledge of food safety and handling procedures
      • Ability to endure long periods of standing (sitting, bending, and lifting up to 45 pounds may be required)

      Apply Now
    • Housekeepers (April – October 2019) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Housekeepers for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Housekeepers (April – October 2019) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of cleanliness in all guest rooms, and efficient time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Clean rooms in accordance to standards set by Executive Housekeeper
      • To assist in maintaining criteria set by housekeeping department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as fireplace equipment or garbage bags are put away
      • Lock the housekeeping shed if you are the last one using it
      • Check with supervisor if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Front Desk
      • Turn in master keys and sign in/out before and after your shift
      • Perform other duties as assigned

       


      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning a room
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Housekeepers (April – October 2019) – DL - Deer Lodge, Lake Louise Alberta

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for Housekeepers for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Housekeepers (April – October 2019) – DL
      Location: Deer Lodge, Lake Louise Alberta
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      Full cooperation is essential with all employees to sustain high levels of productivity. To maintain a high standard of time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

       

      Duties and Responsibilities:
      • Clean rooms in accordance to standards set by Executive Housekeeper
      • To assist in maintaining criteria set by housekeeping department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as fireplace equipment or garbage bags are put away
      • Lock the housekeeping shed if you are the last one using it
      • Check with supervisor if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Front Desk
      • Turn in master keys and sign in/out before and after your shift
      • Perform other duties as assigned

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning a room
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • Will be required to work outside in all seasons (Winter, Spring, Summer and Fall)
      Apply Now
    • Dishwashers (April – October 2019) – DL - Deer Lodge, Lake Louise Alberta

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for Dishwashers for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Dishwashers (April – October 2019) – DL
      Location: Deer Lodge, Lake Louise Alberta
      Reports to: Head Chef and Supervisor's
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas.

      Duties and Responsibilities:
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed

      Experience/background preferred:
      • 1-2 years of practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)
      Apply Now
    • Servers (April – October 2019) – BML - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for Servers for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Servers (April – October 2019) – BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Food and Beverage Manager, Assistant Food and Beverage Manager & Supervisor
      Hours: As Required
      Primary function:

      To provide friendly, efficient service to our clients while maintaining a professional demeanor.

      Duties and Responsibilities:
      • Arrive on time and groomed appropriately (well pressed uniform, name tag, hair and teeth clean and neat)
      • Be knowledgeable about the menu’s (breakfast, lunch, dinner and lounge and house wine list)
      • Take food and beverage orders and ensure prompt delivery and quality of the product
      • Present cheques properly and ensure cash-outs are correctly completed
      • Complete mis en place and other daily duties as assigned
      • Be aware of dietary and allergy concerns
      • Present, open, pour and serve wine in appropriate wine glasses
      • Be knowledgeable on how to make house cocktails
      • Ability to discuss the CRMR wine program – including description of all white and red wine by the glass.
      • Make specialty coffees
      • Work well as a team player and representative of the Food and Beverage Department
      • Be adaptable for large groups or banquet shifts – day and night functions
      • Perform function room set up’s/ tear down’s – setting tables, chairs, cutlery & linen
      • Run food to tables and bus tables in a fast paced environment
      • Any other duties as required or communicated by the F&B Managers

      Experience/background preferred:
      • Minimum 1 year experience in a similar position
      • Knowledge of Squirrel an asset
      • PROSERVE (Alberta) certificate required
      • Grade 12 Diploma
      • Must have the ability to work all shifts Breakfast, Lunch and Dinner (AM, PM, MID Shifts)
      • Substantial knowledge of food safety and handling procedures
      • Ability to endure long periods of standing (sitting, bending and lifting  (up to 30lbs) may be required)
      Apply Now

Management & Supervisory

    • Assistant Front Office Manager – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for An Assistant Front Office Manager. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Assistant Front Office Manager – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      The Assistant Front Office Manager leads the Front Desk team in their daily operations, offering training and guidance to help them achieve their potential. They support the Front Office Manager in handling guest concerns and administrative duties.

      Duties and Responsibilities:

      Oversee the daily operations of the Front Desk, supporting and encouraging the team to maintain a high standard of service.

      • Provide hands-on supervision to GSAs as they carry out their daily tasks.
      • Ensure that Front Office policies and guidelines are being implemented consistently by all team members.
      • Resolve guest issues and complaints as they arise, communicating areas of concern to the FOM and GRM
      • Cover desk shifts and staff breaks as required, especially during high volume periods.
      • Ensure that special reservations such as Groups, FIT, Media and Package guests are properly set up and prepared for.

      Build and develop a strong Front Desk team, through ongoing training and performance management.

      • Assist the HR department with the hiring of Front Desk and Bell staff.
      • Train new staff members in Opera PMS, MPG payment processing, and hotel procedures and policies.
      • Collaborate with the FOM and GRM in providing ongoing training and development opportunities for GSA’s.
      • Communicate any Front Desk performance issues to the FOM and coordinate to address and resolve them.

      Assist with administrative duties as required to maintain the smooth running of the Front Office Department.

      • Maintain all guest accounts, ensuring that billing information is accurate for check out.
      • Ensure that Front Desk inventory (keys, gift items etc.) is properly tracked and recorded at regular intervals.
      • Take on additional administrative duties in the absence of the FOM, as required to cover vacation or sick days.
      • Additional duties as required assigned by the Front Office Manager/Lodge Manager

      Work Environment:

      • This is a hands-on, customer facing role, with about 80% focus on daily operations and 20% administrative tasks.
      • The AFOM works closely with the FOM to support Front Desk objectives while furthering their own learning and development.
      • The successful applicant must be extremely flexible in their working hours to meet the varying demands of the business.
      • This is an entry level management role, perfectly suited to individuals looking to build on their experience and develop their leadership skills.

      Experience/background preferred:

      The ideal candidate has:

      • Experience working in a fast paced Hotel/Resort setting is required, preferably at least 2 years in a supervisory or management role.
      • Strong working knowledge of the Opera PMS system is preferred
      • Experience handling guest issues and complaints.
      • An understanding of the challenges of a transient workforce and the impact this has on training and retention.
      • Proficiency in all Microsoft Office applications, particularly working with Excel spreadsheets and reports.
      • Experience working a variety of shifts, including Audit.
      • Excellent interpersonal and communication skills, both written and verbal.

      The ideal candidate is:

      • Flexible; willing to divide their time between all shifts, adjusting their schedule to meet the needs of the business. 
      • Approachable; an empathetic listener who can understand the needs of employees and support and mentor them to reach their goals.
      • Organized; able to thrive in a fast-paced environment, manage a changing workload and meet tight project deadlines.
      • Enthusiastic; able to motivate and encourage the Front Desk and to maximize their potential.
      Apply Now

Opportunities in Calgary

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