Check Availability:

Available Positions

At CRMR, our mission is to provide excellent service and ensure that we are ‘Always an Escape’ for our guests. CRMR is looking for employees who are dedicated to providing superior customer service, committed to going the extra mile for guests and passionate about the Canadian Rockies. In addition, we are looking for team players who are interested in learning new skills. We are always in search of new members to join our team.

If you do not see your desired position listed below, please feel free to submit an application to our Human Resources Department for further consideration.

Submit an application

 




Opportunities in the Canadian Rockies

Please click "Learn More" next to the desired position for a detailed job description.

Kitchen

    • Stewards/Dishwashers – Emerald Lake Lodge – Field British Columbia - Emerald Lake Lodge Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in
      Field British Columbia , is looking for Dishwashers. Subsidized staff accommodations, meal plan, career growth opportunities, and lots of other perks such as staff events and activities. These positions are available mid April through to October 2021.

      Position title: Stewards/Dishwashers – Emerald Lake Lodge – Field British Columbia
      Location: Emerald Lake Lodge Field BC
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas.

       

      Duties and Responsibilities:
      • These positions are available mid April through to October 2021. 
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed

      Experience/background preferred:
      • Practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)
      Apply Now
    • Line Cooks – Emerald Lake Lodge – Field British Columbia - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Line Cooks for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Line Cooks – Emerald Lake Lodge – Field British Columbia
      Location: Emerald Lake Lodge, Field BC
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing
      Apply Now
    • Line Cooks – Deer Lodge – Lake Louise Alberta - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for Line Cooks for our Spring/Summer season. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities,, lodge and restaurant discounts and more.

      Positions will begin late April/Early May through to October 2021

       

      Position title: Line Cooks – Deer Lodge – Lake Louise Alberta
      Location: Deer Lodge, Lake Louise AB
      Reports to: Head Chef
      Hours: As required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Please note that positions will start late April/early May through to October 2021.
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing
      Apply Now
    • Line Cooks – Buffalo Mountain Lodge – Banff Alberta - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for Line Cooks for our Spring/Summer season. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available starting mid to late April through to at least October 2021

      Position title: Line Cooks – Buffalo Mountain Lodge – Banff Alberta
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Positions available mid to late April through to at least October 2021 
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing
      Apply Now
    • Stewards/Dishwashers – Deer Lodge – Lake Louise Alberta - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for Dishwashers for our Spring/Summer season. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, , lodge and restaurant discounts and more.

      Positions available early May through to October 2021

      Position title: Stewards/Dishwashers – Deer Lodge – Lake Louise Alberta
      Location: Deer Lodge, Lake Louise AB
      Reports to: Head Chef and Supervisor's
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas.

      Duties and Responsibilities:
      • Positions available early May through to October 2021 
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed

      Experience/background preferred:
      • 1-2 years of practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)
      Apply Now
    • Stewards/Dishwashers – Buffalo Mountain Lodge – Banff Alberta - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for Dishwashers for our Spring/Summer season. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available mid to late April through to October 2021 (or longer)

      Position title: Stewards/Dishwashers – Buffalo Mountain Lodge – Banff Alberta
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Head Chef and Supervisor's
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas

      Duties and Responsibilities:
      • Positions available mid to late April through to October 2021
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed

      Experience/background preferred:
      • 1-2 years of practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)
      Apply Now
    • Line Cooks – Emerald Lake Lodge – Field British Columbia - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Line Cooks. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions start mid to late April through to at least October 2021

      Position title: Line Cooks – Emerald Lake Lodge – Field British Columbia
      Location: Emerald Lake Lodge, Field BC
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Positions start mid to late April through to at least October 2021
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

       


      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing
      Apply Now
    • Line Cook – Buffalo Mountain Lodge, Banff, Alberta -

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for Line Cooks. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Positions will start later April through to at least October 2021

      Position title: Line Cook – Buffalo Mountain Lodge, Banff, Alberta
      Location:
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Positions will begin later April through to October 2021
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing
      Apply Now

Housekeeping

    • Housekeeping – Emerald Lake Lodge – Field British Columbia - Emerald Lake Lodge, Field BC

      Working at our beautiful resort in Yo Ho National Park.

      Come join the Emerald Lake Lodge team

      Position title: Housekeeping – Emerald Lake Lodge – Field British Columbia
      Location: Emerald Lake Lodge, Field BC
      Reports to: Housekeeping Manager
      Hours: As Required
      Primary function:

       

      • Clean rooms in accordance to standards set by CRMR
      • Perform daily cleaning, vacuuming, dusting, sweeping in all areas of guestrooms, as required
      • Stock all amenities in each room as per CRMR standards
      • Perform deep-cleaning in all areas of the lodge during quieter periods
      • Assist other housekeepers to complete rooms when necessary
      • Ensure that the housekeeping office is kept clean and tidy
      • Organize all dirty laundry, garbage and recycling at the end of shift
      • Prepare the set-up of personal cleaning tray at the end of each day
      • Report maintenance concerns/issues to Housekeeping Supervisor
      • Responsible for master keys while on shift
      • Be respectful of general comfort, well-being, and safety of guests
      • Arrive on time and groomed appropriately, as per CRMR Employee Handbook
      • Perform other duties, as assigned
      Duties and Responsibilities:

       

      • Clean rooms in accordance to standards set by CRMR
      • Perform daily cleaning, vacuuming, dusting, sweeping in all areas of guestrooms, as required
      • Stock all amenities in each room as per CRMR standards
      • Perform deep-cleaning in all areas of the lodge during quieter periods
      • Assist other housekeepers to complete rooms when necessary
      • Ensure that the housekeeping office is kept clean and tidy
      • Organize all dirty laundry, garbage and recycling at the end of shift
      • Prepare the set-up of personal cleaning tray at the end of each day
      • Report maintenance concerns/issues to Housekeeping Supervisor
      • Responsible for master keys while on shift
      • Be respectful of general comfort, well-being, and safety of guests
      • Arrive on time and groomed appropriately, as per CRMR Employee Handbook
      • Perform other duties, as assigned

      Experience/background preferred:

      Previous Housekeeping experience an asset

      We will train

      There is much physical work with standing, bending, stretching, walking

       

      Apply Now
    • House Person / Woods Person – Emerald Lake Lodge – Field British Columbia - Emerald Lake Lodge, Field BC

      Join our team at Emerald Lake Lodge in Beautiful Yo Ho National Park.

       

      Position title: House Person / Woods Person – Emerald Lake Lodge – Field British Columbia
      Location: Emerald Lake Lodge, Field BC
      Reports to: Housekeeping Manager
      Hours: As Required
      Primary function:

      We have a position available that will include a variety of duties

      Chopping wood, stacking, delivering, managing

      Working as a housekeeper is required

      driving our vehicles when required

      delivering laundry to appropriate areas

       

      Duties and Responsibilities:

      We have a position available that will include a variety of duties

      Chopping wood, stacking, delivering, managing

      Working as a housekeeper is required

      driving our vehicles when required

      delivering laundry to appropriate areas

      This is a position that will be day and perhaps afternoon shifts

      We have shared subsidized housing available


      Experience/background preferred:

      This position requires a full valid drivers license and a clean driving record

      These documents will be requested after the first interview

      Working with an ax is preferable

      driving small vehicles is required

      Housekeeping experience an asset

      Apply Now
    • House Person – Emerald Lake Lodge – Field British Columbia - Emerald Lake Lodge, Field BC

       

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a House Person. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       This position will be available mid April through to at least mid October 2021

      • Working in all common areas, cleaning, sweeping, mopping, dusting, cleaning public bathrooms, restocking, and other housekeeping duties as assigned
      • Inform Executive or Assistant Executive Housekeeper of all jobs accomplished.
      • To provide wood chopping, stacking, delivery, to all guestrooms and main lodge
      • Assist with luggage and other deliveries as required
      • Working to bring in the clean linen bins from the shipping area and to take out the dirty bins for loading
      • Helping housekeepers to clean rooms if required
      • To observe dress code and wear appropriate footwear
      • Drivers’ license and clean drivers’ abstract (driver’s record) required for the position in order to drive company vehicles
      • Assist in maintaining of criteria set by Housekeeping department
      • To ensure Public safety including general comfort and wellbeing of public
      • To maintain regular work schedule as outlined
      • To perform other duties as required
      Position title: House Person – Emerald Lake Lodge – Field British Columbia
      Location: Emerald Lake Lodge, Field BC
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: Day time
      Primary function:

      Full cooperation is essential with all employees to sustain high levels of productivity. To maintain a high standard of time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • This position is available mid April through to mid October 2021 
      • Working in all common areas, cleaning, sweeping, mopping, dusting, cleaning public bathrooms, restocking, and other housekeeping duties as assigned
      • To provide housekeeping service to guestrooms as required
      • Assist with luggage and other deliveries as required
      • Working to bring in the clean linen bins from the shipping area and to take out the dirty bins for loading
      • Helping housekeepers to clean rooms if required
      • To observe dress code and wear appropriate footwear
      • Drivers’ license and clean drivers’ abstract (driver’s record) required for the position in order to drive company vehicles
      • chopping wood, stacking, delivery to all guestrooms and the main lodge
      • Assist in maintaining of criteria set by Housekeeping department
      • To ensure Public safety including general comfort and wellbeing of public
      • To maintain regular work schedule as outlined
      • To perform other duties as required

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Field work in housekeeping/laundry department.
      • The ability to make constant radio contact in English on a daily basis both with the
      • Front Desk and the Housekeeping Mgr/Assistant
      • Flexibility and adaptability to emergency situations.
      • Embraces challenges, ambitious.
      • Must have valid driver’s license and clean driving record in order to drive company vehicles
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Housekeepers – Emerald Lake Lodge – Field British Columbia - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Housekeepers for our Spring/Summer season. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions are available mid to late April through to at least October 2021.

      Position title: Housekeepers – Emerald Lake Lodge – Field British Columbia
      Location: Emerald Lake Lodge, Field BC
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of cleanliness in all guest rooms, and efficient time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Positions available mid to late April through to at least October 2021.
      • Clean rooms in accordance to standards set by Executive Housekeeper
      • To assist in maintaining criteria set by housekeeping department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as fireplace equipment or garbage bags are put away
      • Lock the housekeeping shed if you are the last one using it
      • Check with supervisor if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Front Desk
      • Turn in master keys and sign in/out before and after your shift
      • Perform other duties as assigned

       


      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning a room
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Housekeepers – Deer Lodge – Lake Louise Alberta - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for Housekeepers for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available early May through to October 2021.

      Position title: Housekeepers – Deer Lodge – Lake Louise Alberta
      Location: Deer Lodge, Lake Louise AB
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      Full cooperation is essential with all employees to sustain high levels of productivity. To maintain a high standard of time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

       

      Duties and Responsibilities:
      • Positions available early May through to October 2021
      • Clean rooms in accordance to standards set by Executive Housekeeper
      • To assist in maintaining criteria set by housekeeping department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as fireplace equipment or garbage bags are put away
      • Lock the housekeeping shed if you are the last one using it
      • Check with supervisor if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Front Desk
      • Turn in master keys and sign in/out before and after your shift
      • Perform other duties as assigned

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning a room
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • Will be required to work outside in all seasons (Winter, Spring, Summer and Fall)
      Apply Now
    • Housekeepers – Buffalo Mountain Lodge – Banff Alberta - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for Housekeepers for our Spring/Summer season. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available mid to late April through to October 2021.

      Position title: Housekeepers – Buffalo Mountain Lodge – Banff Alberta
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of cleanliness in all guest rooms, and efficient time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Positions available mid to late April through to October 2021
      • Clean rooms in accordance to standards set by Executive Housekeeper
      • To assist in maintaining criteria set by housekeeping department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as fireplace equipment or garbage bags are put away
      • Lock the housekeeping shed if you are the last one using it
      • Check with supervisor if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Front Desk
      • Turn in master keys and sign in/out before and after your shift
      • Perform other duties as assigned

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning a room
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Night Cleaner -Deer Lodge – Lake Louise Alberta - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge, Lake Louise Alberta is looking for a Night Cleaner. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Night Cleaner -Deer Lodge – Lake Louise Alberta
      Location: Deer Lodge, Lake Louise AB
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of cleanliness for the Main Lodge  and efficient time management in order to complete assigned tasks. Full cooperation is essential with all employees to sustain high levels of productivity.

      Duties and Responsibilities:

      11pm – 7am 5 Nights a week

      •  Inform Executive or Assistant Executive Housekeeper of all jobs accomplished.
      • Assist in maintaining of criteria set by Housekeeping department.
      • On a daily basis the night cleaner is responsible for maintaining the cleanliness for Main Lodge, All function rooms, gym facilities and common areas including public bathrooms
      • To perform daily cleaning of sweeping, moping, dusting, vacuuming and cleaning equipment.
      • To assist with guests luggage when required.
      • To assist guest with making a fire in guest rooms.
      • To help front desk with night auditor coverage if required
      • Public safety.
      • General comfort and well being of public.
      • High standards of cleanliness for Main lodge .
      • Maintain regular work schedule as outlined.
      • Observe dress code.
      • Special projects may be assigned by the Executive Housekeeper Manager including deep cleaning.
      • To report maintenance concerns/issues arise with the proper documentation through Front Desk
      • Vacuuming, mopping, making beds, dusting furniture, cleaning bathrooms, other cleaning duties if required
      • To ensure your master keys are turned in and you sign in/our properly
      • Extra hours required will be authorized by the Housekeeping Manager.
      • Perform other duties as required.

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • We will provide training for the position
      • The ability to make constant radio contact in English on a daily basis both with the Front Desk and the Housekeeping Mgr/Assistant
      • Embraces challenges, ambitious.
      • Flexibility and adaptability to emergency situations
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • House Person – Buffalo Mountain Lodge – Banff Alberta - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff Alberta is looking for a House Person Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more. Positions will begin mid to late April through to at least October 2021

      Position title: House Person – Buffalo Mountain Lodge – Banff Alberta
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:
      • Full cooperation is essential with all employees to sustain high levels of productivity.
      • Working to clean all common areas in the hotel
      • Must have valid drivers license and clean driving record
      Duties and Responsibilities:
      • Positions will begin mid to late April through to at least October 2021
      • Assist in maintaining of criteria set by Housekeeping department.
      • Cleaning all common areas
      • Mopping, sweeping, vacuuming, cleaning public bathrooms,
      • Restocking supplies, assisting housekeepers if required, cleaning the dining room
      • Lounge areas, bar area, working as the night security person when on that shift
      • May be asked to drive a staff member to the village
      • May be asked to drive to the village to pick up the mail
      • Physical work daily
      • Strip rooms and deliver clean linens/towels.
      • Restocking linen closets, accepting new linen at shipping /receiving area
      • Taking out dirty linen bins for pick up
      • Stocking the linen closets – stocking housekeeping bins
      • Perform other duties as required.

      Experience/background preferred:
      • Grade 12 Diploma.
      • Previous housekeeping experience an asset
      • Must have full driver’s license and clean driving record
      • Good written and verbal English skills to provide reporting services
      • Flexible to work all shifts
      • Handling guest issues in a professional manner
      • Standing bending stretching kneeling walking 80% of the time
      • Must have clean driving record and drivers license
      Apply Now
    • Relief Night Cleaner – Deer Lodge – Lake Louise Alberta - Deer Lodge Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge a is looking for a Relief Night Cleaner. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Relief Night Cleaner – Deer Lodge – Lake Louise Alberta
      Location: Deer Lodge Lake Louise AB
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      Full cooperation is essential with all employees to sustain high levels of productivity. To maintain a high standard of time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members. Positions to begin late April/early May through to October 2021

      Duties and Responsibilities:
      • Positions will begin late April/early May through to October 2021
      • Inform Executive or Assistant Executive Housekeeper of all jobs accomplished.
      • To assist in maintaining of criteria set by Housekeeping department
      • On a daily basis the night cleaner is responsible for maintaining the cleanliness for Main Lodge, All function rooms, gym facilities and common areas including public bathrooms
      • To perform daily cleaning of sweeping, moping, dusting, vacuuming and cleaning equipment.
      • If the housekeepers require extras they will radio the houseman to retrieve the items for them.
      • To assist with guests luggage when required.
      • To assist guest with making a fire in guest rooms.
      • To help front desk with night auditor coverage if required
      • To ensure Public safety including general comfort and wellbeing of public
      • To maintain regular work schedule as outlined
      • Special projects may be assigned by the Executive Housekeeper Manager including deep cleaning.
      • To report maintenance concerns/issues arise with the proper documentation through Front Desk
      • This is a shift change of 2 11pm to 7am shifts and 3 9 to 530 shifts
      • 5 days per week with 2 days off
      • The day shifts include housekeeping duties of guestrooms
      • Vacuuming, mopping, making beds, dusting furniture, cleaning bathrooms, other cleaning duties if required
      • To ensure your master keys are turned in and you sign in/our properly
      • Extra hours required will be authorized by the Housekeeping Manager.
      • To perform other duties as required

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • We will provide training for the position
      • The ability to make constant radio contact in English on a daily basis both with the Front Desk and the Housekeeping Mgr/Assistant
      • Embraces challenges, ambitious.
      • Flexibility and adaptability to emergency situations
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now

Front Office

    • Overnight Bell Person – Emerald Lake Lodge – Field British Columbia - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for an Overnight Bell Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Overnight Bell Person – Emerald Lake Lodge – Field British Columbia
      Location: Emerald Lake Lodge, Field BC
      Reports to: Housing Manager/Hotel Manager
      Hours: As Required
      Primary function:

      Full cooperation is essential with all employees to sustain high levels of productivity. To maintain a high standard of time management in order to complete assigned tasks for the day. Ensure all employee requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members. The positions will begin in April and continue through to at least October 2021.

      Duties and Responsibilities:
      • Positions will begin in April and continue through to at least October 2021 
      • Working with our guests / MUST HAVE FULL VALID DRIVERS LICENSE AND CLEAN DRIVING REPORT
      • To ensure all staff are following the policies and procedures
      • Responsible for maintaining and follow all COVID-19 cleaning protocols
      • Monitoring the parking lot, and buildings associated with that area
      • Ensuring that should there be any firepits lit they are out
      • To adhere to Fire Bans and enforce Parks regulations if required
      • There will be some maintenance checks required as outlined
      • To ensure Public safety including general comfort and wellbeing of public
      • To maintain regular work schedule as outlined
      • Snow removal from property
      • Special projects may be assigned by the Hotel Manager
      • To report maintenance concerns/issues arise with the proper documentation through Front Desk
      • To perform other duties as required

      Experience/background preferred:
      • Experience working with customers internal and external
      • Ability to stay calm under pressure
      • Ability to make decisions under pressure
      • Level 3 First Aid or willing to obtain
      • Computer skills are an asset
      • The ability to make constant radio contact in English on a daily basis both with the Front Desk and the Housekeeping Mgr/Assistant
      • Embraces challenges, ambitious.
      • Must have driver’s license and clean driving record
      • Flexibility and adaptability to emergency situations
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Shuttle Driver – Deer Lodge – Lake Louise Alberta - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge , Lake Louise Alberta  is looking for a Shuttle Driver. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more. Positions begin mid to later April through to October 2020 or longer.

      Position title: Shuttle Driver – Deer Lodge – Lake Louise Alberta
      Location: Deer Lodge, Lake Louise AB
      Reports to: Hotel Manager / Front Office Manager
      Hours: As Required
      Primary function:

      To provide transportation using a  7 to 10 seat van to transport staff to and from work

      Duties and Responsibilities:
      • Positions begin mid to late April and continue through to October or longer.
      • Transport staff to and from the village to the hotel daily
      • The hours of work could be either 7am to 3:00pm or 230 to 10pm
      • The employer will provide the vehicle
      • The hours per day could be up to 8 hours
      • The days per week will be 5 with 2 days off and the schedule will vary
      • The shuttle driver will be ready to assist staff with boarding the shuttle

      Experience/background preferred:
      • Excellent interpersonal and communication skills
      • A passion for customer service; previous experience is an asset
      •  a valid Class 4 driver’s license and clean driving record is preferred
      • If not Class 4 we would consider a full valid driver’s license with a clean driving record
      • Organized and people-focused
      • Must be able to handle guest luggage moving
      • Previous shuttle driving experience an asset
      • Must understand the importance of keeping a well maintained vehicle
      • Keeping accurate daily driving logs and completing Pre Trip Inspections
      • Excellent verbal and written English communication skills required for report writing
      • Must be willing to work all shifts (AM, PM, mid-shifts, and split shifts)
      • Must be able to work independently and remain calm in the event of an emergency
      Apply Now
    • Relief Overnight Bell Person – Emerald Lake Lodge – Field British Columbia - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for an Overnight Bell Person. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Relief Overnight Bell Person – Emerald Lake Lodge – Field British Columbia
      Location: Emerald Lake Lodge, Field BC
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      The Bell Department delivers both the first and last impression to each guest who visits the Lodge.  As such, the Bell team are ambassadors for Canadian Rocky Mountain Resorts.  This role is responsible for ensuring all guests are well-cared for during the arrival and departure processes, providing efficient and outstanding customer service. This is an overnight position with shifts from 11pm to 7am  –  Jobs starting mid to late April through to at least October 2021.

      There is a relief position as well – variety of duties

      Duties and Responsibilities:
      • Positions will begin mid to late April through to at least October 2021 
      • This role will include 2 overnight bell shifts working 11pm to 7am, 2 relief night audit shifts working 11pm to 7am and one shift with hours based on your choice either am or pm.
      • Transport guests and luggage by shuttle bus to and from the Main Lodge
      • Working at the front desk as an overnight agent – checking people into and out of hotel, balancing the revenue for the day, working with excel and balancing a journal when on these shifts
      • Check luggage and assist Front Desk to perform guest check-ins/check-outs when required, as well as answer the phone at the Desk at various times throughout the day
      • Provide guests with information about service facilities, the area, and local attractions
      • Deliver special requests to guest rooms (wood, room service, wine, etc.)
      • Assist the Conference team with set-up and tear-down of functions
      • Respond to fire alarms occurring on Property and giving status updates to the Front Desk
      • Must be fully-trained in emergency procedures as they relate to the Lodge
      • Keep the Lodge vehicles, the Bell Hut, and the guest washrooms clean
      • Communicate with other departments in a friendly and professional manner
      • Monitor driving habits and adhere to safety rules and road regulations
      • Aid with snow-clearing in the winter
      • Ensure supplies are on hand for the Bell team
      • Carry out regular security checks and respond to noise/disturbance complaints in guest rooms
      • Perform daily vehicle inspections and refuel as needed
      • Perform basic maintenance duties as needed
      • Arrive on time and groomed appropriately, as per CRMR Employee Handbook

      Experience/background preferred:
      • Excellent interpersonal and communication skills
      • A passion for customer service; previous experience is an asset
      • Must have a valid driver’s license and clean driving record; must be willing to obtain a Class 4 driver’s license
      • Organized and people-focused
      • Excellent verbal and written English communication skills required
      • Must be able to work independently and remain calm in the event of an emergency
      • Physical demands; sitting, standing, bending, lifting (up to 60 lbs)
      Apply Now
    • Night Audit – Deer Lodge – Lake Louise Alberta - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for a Night Auditor. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more. Positions will begin mid to

      late April through to October 2021

       

       

       

      Position title: Night Audit – Deer Lodge – Lake Louise Alberta
      Location: Deer Lodge, Lake Louise AB
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      To balance revenues from all outlets and provide efficient and courteous service to all guests of the Lodge.

      Duties and Responsibilities:
      • Position starts late April through to October 2021
      • Balance daily revenues for Rooms and F&B by pulling reports and exporting information in to Excel spreadsheets.
      • Troubleshooting any areas that do not balance or cash outs that are not recorded by F.D. Agents or F&B servers/managers.
      • Processing billing for third-party booking agents (e.g. Expedia).
      • Compiling accurate data for the various departments
      • Completing the day and rolling the system to the new day
      • Completing biweekly balances for the officer accounts
      • Ensuring that accounts are rolled on a biweekly basis for payroll and accounting purposes
      • To perform Front Office duties as required; including room reservations, check-ins and check-outs.
      • To deal with guest issues should they arise – ensuring that the guest requests are met and relevant information passed on to the day shift.
      • Dealing with any complaints or deliveries at night in conjunction with the night cleaner.
      • Monitoring the security of the property overnight and liaising with external security staff.
      • To provide communication to all departments re: activity during the night.
      • To ensure guest check in and departure information is correct and accounts are accurate for billing
      • Assisting the Admin with data entry during the night when required

      Experience/background preferred:
      • Previous Front Office or Audit experience preferred.
      • Accounting experience or education is an asset.
      • Experience with Opera and Squirrel systems preferred, but training can be provided.
      • Excellent interpersonal, verbal and written communication skills.
      • Detail oriented with strong numerical and problem solving abilities.
      • Highly organized and self- motivated.
      • Strong computer skills are required, in particular proficiency with Microsoft Office applications.
      • Must have the ability to work independently and remain calm in the event of situations arising during the night.
      Apply Now
    • Night Audit -Emerald Lake Lodge – Field British Columbia - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge e in Field British Columbia  is looking for a Night Auditor. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Night Audit -Emerald Lake Lodge – Field British Columbia
      Location: Emerald Lake Lodge, Field BC
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      To balance revenues from all outlets and provide efficient and courteous service to all guests of the Lodge.

      Duties and Responsibilities:
      • Position will begin mid to late April through to October 2021 at the earliest
      • Balance daily revenues for Rooms and F&B by pulling reports and exporting information in to Excel spreadsheets.
      • Troubleshooting any areas that do not balance or cash outs that are not recorded by F.D. Agents or F&B servers/managers.
      • Processing billing for third-party booking agents (e.g. Expedia).
      • Compiling accurate data for the various departments
      • Completing the day and rolling the system to the new day
      • Completing biweekly balances for the officer accounts
      • Ensuring that accounts are rolled on a biweekly basis for payroll and accounting purposes
      • To perform Front Office duties as required; including room reservations, check-ins and check-outs.
      • To deal with guest issues should they arise – ensuring that the guest requests are met and relevant information passed on to the day shift.
      • Dealing with any complaints or deliveries at night in conjunction with the night cleaner.
      • Monitoring the security of the property overnight and liaising with external security staff.
      • To provide communication to all departments re: activity during the night.
      • To ensure guest check in and departure information is correct and accounts are accurate for billing
      • Assisting the Admin with data entry during the night when required

      Experience/background preferred:
      • Previous Front Office or Audit experience preferred.
      • Accounting experience or education is an asset.
      • Experience with Opera and Squirrel systems preferred, but training can be provided.
      • Excellent interpersonal, verbal and written communication skills.
      • Detail oriented with strong numerical and problem solving abilities.
      • Highly organized and self- motivated.
      • Strong computer skills are required, in particular proficiency with Microsoft Office applications.
      • Must have the ability to work independently and remain calm in the event of situations arising during the night.
      Apply Now
    • Front Desk Agent – Emerald Lake Lodge – Field British Columbia - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Front Desk Agent. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more. Positions will begin mid to late April through to at least October 2021

      Position title: Front Desk Agent – Emerald Lake Lodge – Field British Columbia
      Location: Emerald Lake Lodge, Field BC
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      Guest Service Agents are the face of Canadian Rocky Mountain Resorts, providing a high level of customer service to our guests from the initial reservation to the point of check out.

      Duties and Responsibilities:
      • Positions will begin mid to late April through to October 2021 
      • Respond to reservation enquiries, providing guests with up to date information on our rates, special offers and packages.
      • Book room reservations, both over the phone and at the Front Desk.
      • Prepare for arriving reservations, ensuring guest requests are met to the best of our ability.
      • Welcome guests to the Lodge and provide an efficient check in experience.
      • Provide guests with accurate and relevant information about the Lodge, local area and attractions.
      • Book tours, activities and restaurant reservations for guests.
      • Handle guest requests during their stay to ensure maximum guest satisfaction.
      • Address all guest issues and complaints in a courteous manner, with the support of the Front Office management team.
      • Check out guests, providing accurate billing information and correctly processing payments.
      • Manage the hotel switchboard, directing calls to other departments as necessary.
      • Provide an accurate cash-out report at the end of each shift.
      • Other duties as required.

      Work Environment:

      • Front Desk shifts are typically 7am-3pm, 3pm -11pm, and 11pm-7am but are subject to change as necessary to ensure proper coverage for the 24 hour operation.
      • Schedules are based on a five day work week, but must be flexible depending on business levels.
      • All GSA’s will be trained on the Audit shift (11pm-7am) in the event coverage is required.
      • On the job training is provided, with ongoing opportunities for learning and development.

      Experience/background preferred:
      • Excellent interpersonal and communication skills.
      • Must have full valid drivers license and clean driving record 
      • A passion for customer service; previous experience is an asset.
      • Highly organized and detail oriented, with the ability to multitask.
      • Able to cope in high pressure situations.
      • Experience with Opera PMS, Microsoft Office and Outlook is an asset.
      • Previous hotel experience preferred.
      • Must be able to work independently and remain calm in the event of emergency situations arise

       

      Apply Now
    • Front Desk Agent – Deer Lodge – Lake Louise Alberta - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for a Front Desk Agent. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Please note that positions will begin later April /early May through to October 2021

       

       

      Position title: Front Desk Agent – Deer Lodge – Lake Louise Alberta
      Location: Deer Lodge, Lake Louise AB
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      Guest Service Agents are the face of Canadian Rocky Mountain Resorts, providing a high level of customer service to our guests from the initial reservation to the point of check out.

      Duties and Responsibilities:

       

      • Positions will begin later April/early May through to October 2021 at the earliest
      • Respond to reservation enquiries, providing guests with up to date information on our rates, special offers and packages.
      • Book room reservations, both over the phone and at the Front Desk.
      • Prepare for arriving reservations, ensuring guest requests are met to the best of our ability.
      • Welcome guests to the Lodge and provide an efficient check in experience.
      • Provide guests with accurate and relevant information about the Lodge, local area and attractions.
      • Book tours, activities and restaurant reservations for guests.
      • Handle guest requests during their stay to ensure maximum guest satisfaction.
      • Address all guest issues and complaints in a courteous manner, with the support of the Front Office management team.
      • Check out guests, providing accurate billing information and correctly processing payments.
      • Manage the hotel switchboard, directing calls to other departments as necessary.
      • Provide an accurate cash-out report at the end of each shift.
      • Other duties as required.

      Work Environment:

      • Front Desk shifts are typically 7am-3pm, 3pm -11pm, and 11pm-7am but are subject to change as necessary to ensure proper coverage for the 24 hour operation.
      • Schedules are based on a five day work week, but must be flexible depending on business levels.
      • All GSA’s will be trained on the Audit shift (11pm-7am) in the event coverage is required.
      • On the job training is provided, with ongoing opportunities for learning and development.

      Experience/background preferred:
      • Excellent interpersonal and communication skills.
      • A passion for customer service; previous experience is an asset.
      • Highly organized and detail oriented, with the ability to multitask.
      • Able to cope in high pressure situations.
      • Experience with Opera PMS, Microsoft Office and Outlook is an asset.
      • Previous hotel experience preferred.
      • Must be able to work independently and remain calm in the event of emergency situations arise
      Apply Now
    • Bell Person – Buffalo Mountain Lodge – Banff Alberta - Buffalo Mountain Lodge, Banff AB

      Come join our family! Buffalo Mountain Lodge in Banff Alberta is looking for Bell Persons. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions will begin later April through to October 2021

       

      Position title: Bell Person – Buffalo Mountain Lodge – Banff Alberta
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      To ensure that service is provided to guests upon their arrival and departure to act as a central point of contact for our guests.

      Duties and Responsibilities:

       These positions will begin later April through to October 2021 

      Drivers license (valid) and clean traffic history report is required 

      • Greet all guests upon arrival (open vehicle doors and greet them during doorman shift) and when entering the main lobby.
      • It is expected of the candidate that this is done in a professional manner and that the individual is to represent our company to the best of his/her ability.
      • Offer guest luggage assistance as they arrive, store and label the luggage accordingly.
      • Assist with Tour Group Arrivals: handing-out keys and ensuring all luggage off the bus is accounted for, checked for damages and delivered to guestrooms in a timely fashion.
      • Provide an expedited check-in experience for rooms that are ready.
      • Keep the front door and front desk area clean and tidy. Including but not limited to: sweeping, mopping polishing, garbage removal, minor gardening.
      • Direct Main Lodge traffic appropriately to prevent traffic jams.
      • Maintain a good knowledge of Banff and the surrounding areas. Able to give directions and make suggestions on activities.
      • Provide information about all CRMR lodges to our current and future guests.
      • Perform Front Office duties as required; including room reservations (by phone, e-mail, fax and in person).
      • Answer the telephone at the front desk when agents are busy or on break.
      • Cover GSA Breaks when required.
      • Responsible for booking tours, airport transfers and taxis for guests.
      • Provide local transit information, including bus schedules.
      • Responsible for arranging room drops and completing all room drops on time.
      • Assist food and beverage with Room Service delivery. This is one of the prime duties of bell personnel.
      • Ensuring Hot Tub Towel supply is properly replenished after housekeeping department is gone for the day.
      • Ensuring Hot Tub/ Gym Lockers are ready to use at the beginning and end of each shift.
      • Assist guests with luggage and help guests with or without mobility issues to get to their rooms. Utilize 4-passenger Kubota, when necessary.
      • Execute all guest request/issues as they arise in a timely fashion– ensuring that the guest requests are met, and relevant information passed on to the front desk and other departments.
      • Help guests stock fire wood and assist with starting fires in guest rooms when requested.
      • Meet with representatives of local attractions and tours to stay current on all options and keep all staff aware of changes. Product knowledge sessions will be booked by FOM.
      • Keep the brochures fully stocked.
      • Always keep the Bellman closed and area clean and tidy. Utilize downtime to complete cleaning duties.
      • Keep the lobby and lounge area clean and tidy, this will involve cleaning windows, sweeping/mopping floors and dusting.
      • Empty hotel ashtrays 3 times a day.
      • Keep parking lots and grounds in the vicinity of the main lodge garbage and cigarette free.
      • Sweep walkway to the Front Desk and keep the hotel entrances clean. In winter, shovel and chip walkways to pavement, edge to edge.
      • Snow removal of all pathways leading to the main Lodge is the responsibility of the Bell-Attendant/Door Person, NO EXCEPTIONS.
      • Help-out with check in’s and check outs when busy once proper training received. Door Person will assist during peak times, by intercepting traffic before they get to front desk, in order to streamline the check-in process.
      • Assist with Incoming/Outgoing dry cleaning.
      • Responsible for closure of the Hot Tub at the end of the day with OH&S Safety regulations in mind.
      • Any other duties as required or assigned by the FOM and Hotel Manager.

       


      Experience/background preferred:
      • Must have a valid driver’s license and CLEAN abstract (driving record).
      • Professional appearance and personality
      • Excellent interpersonal, verbal and written communication skills.
      • Good phone etiquette.
      • Previous customer service experience preferred
      • Experience in similar position an asset
      • Must have keyboarding skills
      • Basic knowledge of Word, Excel, Outlook and Internet Explorer.
      • Opera knowledge an asset.
      • Must have the ability to work independently and remain calm in the event of emergency situations arise
      Apply Now

Food & Beverage

    • Servers – Emerald Lake Lodge – Field British Columbia - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Servers for our Spring/Summer season . Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Jobs are available mid April through to at least October 2021.

      Position title: Servers – Emerald Lake Lodge – Field British Columbia
      Location: Emerald Lake Lodge, Field BC
      Reports to: Food and Beverage Manager, Assistant Food and Beverage Manager & Supervisor
      Hours: As Required
      Primary function:

      To provide friendly, efficient food and beverage service to our clients, while maintaining a professional demeanor and appearance.

      Duties and Responsibilities:

      These positions will be available mid April through to at least October 2021

       

      • Be knowledgeable about the breakfast, lunch, and dinner menus for both the Lounge and Dining Room (as well as Cilantro-on-the-Lake restaurant, during the summer months)
      • Be knowledgeable about the house wine list
      • Accurately take food and beverage orders, and ensure prompt delivery/quality of product
      • Run food and bus tables in a fast-paced environment
      • Properly present checks to guests, and ensure cash-outs are completed correctly
      • Complete mise en place and other daily duties as assigned, including polishing, cleaning, cutlery, and linens
      • Be aware of dietary and allergy concerns
      • Present, open, pour, and serve wine in appropriate glasses
      • Make house signature cocktails
      • Able to discuss the CRMR wine program, including description of all white and red wine by the glass
      • Make specialty coffees
      • Work well both independently and as a team player
      • Be adaptable for large groups and banquet shifts, both during the day and at night
      • Perform function room set-ups/tear-downs (setting tables, chairs, cutlery, linen)
      • Maintain a professional attitude and use appropriate verbiage
      • Any other duties as required/communicated by the F&B Managers
      • Arrive on time and groomed appropriately, as per CRMR Employee Handbook
      • Assist other departments, as needed


      Experience/background preferred:

      • Grade 12 Diploma, or equivalent
      • Minimum 1 year experience in a similar position
      • Knowledge of Squirrel an asset
      • Proserve (Alberta) or Serving It Right (British Columbia) certificate required
      • Must be willing to work all shifts (AM, PM, and mid-shifts)
      • Substantial knowledge of food safety and handling procedures
      • Ability to endure long periods of standing (sitting, bending, and lifting up to 45 pounds may be required)

      Apply Now
    • Servers – Deer Lodge – Lake Louise Alberta - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for Servers for our Spring/Summer season. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Positions available starting in late April/early May through to October 2021 

       

      Position title: Servers – Deer Lodge – Lake Louise Alberta
      Location: Deer Lodge, Lake Louise AB
      Reports to: Food and Beverage Manager, Assistant Food and Beverage Manager, Supervisors
      Hours: As Required
      Primary function:

      To provide friendly, efficient service to our clients while maintaining a professional demeanour.

      Duties and Responsibilities:

      The positions will begin late April/early May through to October 2021.

      Must be available to work all shifts

      Be knowledgeable about the breakfast, lunch, and dinner menus for both the Lounge and Dining Room

      • Accurately take food and beverage orders, and ensure prompt delivery/quality of product
      • Run food and bus tables in a fast-paced environment
      • Properly present checks to guests, and ensure cash-outs are completed correctly
      • Complete mise en place and other daily duties as assigned, including polishing, cleaning, cutlery, and linens
      • Be aware of dietary and allergy concerns

      • Present, open, pour, and serve wine in appropriate glasses
      • Make house signature cocktails
      • Able to discuss the CRMR wine program, including description of all white and red wine by the glass
      • Make specialty coffees
      • Work well both independently and as a team player
      • Be adaptable for large groups and banquet shifts, both during the day and at night
      • Perform function room set-ups/tear-downs (setting tables, chairs, cutlery, linen)
      • Maintain a professional attitude and use appropriate verbiage
      • Any other duties as required/communicated by the F&B Managers
      • Arrive on time and groomed appropriately, as per CRMR Employee Handbook
      • Assist other departments, as needed


      Experience/background preferred:

      • Grade 12 Diploma, or equivalent
      • Minimum 1 year experience in a similar position
      • Knowledge of Squirrel an asset
      • Proserve (Alberta) or Serving It Right (British Columbia) certificate required
      • Must be willing to work all shifts (AM, PM, and mid-shifts)
      • Substantial knowledge of food safety and handling procedures
      • Ability to endure long periods of standing (sitting, bending, and lifting up to 45 pounds may be required)

      Apply Now

Maintenance

    • Tile Setter/Flooring Person – Various locations – Banff Alberta - Buffalo Mountain Lodge, Banff AB

      Working on projects for 6 months

      Must have own vehicle and a clean driving record

      Position title: Tile Setter/Flooring Person – Various locations – Banff Alberta
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Maintenance Manager
      Hours: As Required
      Primary function:

      Project work in the Rockies and locations in Banff, Lake Louise and Field British Columbia

      Duties and Responsibilities:

      Working on flooring/tile setting projects for 6 months with a review upon completion of work

      Must have own vehicle , clean driving record

      We do have subsidized housing available

      Working at resort hotels in the Rockies Banff, Lake Louise and Field British Columbia


      Experience/background preferred:

      Must be an experienced tile setter/flooring person

      Experience working in resort hotels is an asset

      Must have license and own vehicle

      Apply Now
    • Maintenance Laborer – Buffalo Mountain Lodge – Banff Alberta - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge team in Banff Alberta is looking for a Maintenance Worker. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions will begin later March 2021 and it is a year round position.

      Position title: Maintenance Laborer – Buffalo Mountain Lodge – Banff Alberta
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Maintenance Manager
      Hours: As Required
      Primary function:

      To ensure all public areas, guest rooms, and back of house areas are maintained in order to provide quality service for guests and a safe working environment for staff.

      Starts later March 2021 – year round

      Duties and Responsibilities:
      • Position will start later March 2021 and continue year round 
      • Valid drivers license and clean traffic history report required
      • All daily duties are assigned by the Maintenance Manager
      • Complete all general maintenance in the hotel and staff accommodation
      • Assisting with repairs of all building maintenance requests (ex. Electrical, plumbing, drywall, carpentry ,painting, heating/cooling systems)
      • Perform all boiler checks, hot tub checks, furnace checks and recording the information
      • Perform preventative maintenance checks
      • Report all damage or non-working equipment to the maintenance manager
      • Perform snow removal by hand with a shovel – keep all sidewalks and stairs free of ice and snow

      (when grounds requires assistance)

      • Assist grounds department in any way when requested
      • Work in a clean and neat manner in guestrooms and all other areas
      • Carry out all tasks in a timely fashion
      • Observe dress code and wear appropriate footwear
      • Perform other duties that may be assigned

      Experience/background preferred:
      • Completion of High School is an asset
      • A valid driver’s license and clean driving record required
      • Plumbing experience is required
      • Basic electrical experience is preferred
      • Must have the ability to climb a ladder when required
      • Must work safely at all times and uphold a high standard for safety
      • Must be flexible to work mornings, afternoons and on call shifts
      • Will be working outside in all seasons and weather conditions
      • Physical demands, sitting, standing, bending, lifting (up to 80 lbs)
      Apply Now

Grounds

    • No positions at this time

Meetings & Events

    • No positions at this time

Seasonal

    • No positions at this time

Management & Supervisory

    • Food and Beverage Supervisor – Emerald Lake Lodge – Field British Columbia - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Food and Beverage Manager. Subsidized  staff accommodations,  career growth opportunities and lots of other perks such as staff events and activities. This position will be available in mid April and continue through to at least mid October 2021.

       

       

       

      Position title: Food and Beverage Supervisor – Emerald Lake Lodge – Field British Columbia
      Location: Emerald Lake Lodge, Field BC
      Reports to: Hotel Manager
      Hours: As Required
      Primary function:

      To work with the F&B Management team to ensure all areas are run efficiently and profitably, while maintaining the highest standards of quality and service; and to make guests feel welcome. There are many facets of this position  working breakfast lunch and banquets.

      Duties and Responsibilities:
      • AVAILABLE MID APRIL THROUGH TO AT LEAST MID OCTOBER 2021. 
      • Must be prepared to work  shifts and will cover for the Breakfast , lunch and Banquets when required.
      • Working closely with the Conference person and attending weekly BEO meetings, liaising with the kitchen to provide the service expected by our guests
      • The F&B Supervisor  is expected on the floor at all times and to be at the door or in the Function areas to greet the guests when required
      • 95% of the position is hands on – 5% administrative
      • Weekly and Monthly staff meetings and communication sessions with the F&B team
      • Ensuring that our dining room is clean, tidy, organized, and according to health and safety standards
      • To provide guidance to the team members as required To provide the example to all staff re: grooming policies, professionalism, and support throughout every shift
      • Working sections when required
      • Serving banquets when required
      • Working breakfast and lunch
      • Fostering a team attitude – supervising all staff members and to ensure that communication and standards are as indicated in training and operations manual

      Experience/background preferred:
      • Previous F&B Supervisory Experience including Banquets
      • Excellent verbal and written English communication skills required
      • Word, Excel and Outlook experience required
      • Must have the ability to work in a team setting while providing professional direction to staff and other Managers in the Dept.
      • Must have the ability to handle any guest issues or staffing issues with guidance from the Hotel Manager and HR. if required
      • Knowledge of Squirrel an asset
      • Serving It Right  certification required
      • Excellent interpersonal skills
      • Must have the ability to work all shifts and to provide support with all daily service, breakfast, lunch, and banquets when required
      • To be able to endure long periods of standing (sitting, bending and lifting may be required)

       

      Apply Now
    • Front Office Manager – Deer Lodge – Lake Louise Alberta - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer  in Lake Louise  Alberta is looking for a Front Office Manager. Subsidized staff accommodations,  career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      This position will begin mid April and continue throughout 2021.

      Position title: Front Office Manager – Deer Lodge – Lake Louise Alberta
      Location: Deer Lodge, Lake Louise AB
      Reports to: Guest Relations Manager
      Hours: As Required
      Primary function:

      The Front Office Manager ensures that the Front Desk runs efficiently and profitably. They lead, motivate and inspire the Front Desk team to deliver a high standard of customer service.

      Duties and Responsibilities:

      Manage the daily operations of the Front Desk, ensuring maximum efficiency and

      productivity.

      This position will begin mid April and continue throughout 2021 

      • Provide hands-on supervision to GSAs as they carry out their daily tasks.
      • Implement clear guidelines on Front Office procedures and policies, and ensure these are followed consistently.
      • Resolve guest issues and complaints as they arise, communicating areas of concern to the Guest Relations manager.
      • Cover desk shifts and staff breaks as required, especially during high volume periods.
      • Maintain open communication with other Department Heads, particularly the Housekeeping Managers.
      • Ensure that the hotel achieves maximum occupancy, while monitoring and resolving issues such as overbooking.
      • Issue a weekly schedule, ensuring the desk is adequately staffed according to the expected business levels.
      • Ensure that special reservations such as Groups, FIT, Media and Package guests are properly set up and prepared for.

       

      Build and develop a strong Front Desk team, through ongoing training and performance management.

      • Assist the HR department with the hiring of Front Desk and Bell staff.
      • Train new staff members in Opera PMS, MPG payment processing, and hotel procedures and policies.
      • With the support of the Guest Relations Manager , provide ongoing training and team activities to encourage the continued learning and development of Front Desk staff.
      • Address performance issues promptly and consistently to ensure mistakes are learned from and standards met.
      • Implement and review procedures for emergency situations (power outages, floods, etc.), to ensure the safety of staff and guests.

       

      Carry out administrative duties as required to maintain the smooth running of the Front Office Department.

      • Maintain all guest accounts, ensuring that billing information is accurate for check out.
      • Prepare forecasts and reports for the Lodge Manager and Guest Relations Manager  in an accurate and timely manner.
      • Complete biweekly payroll for the Front Desk team, and provide other departments with gratuity breakdowns and summaries.
      • Ensure that Front Desk inventory (keys, gift items etc.) is properly tracked and recorded at regular intervals.
      • Other tasks as required.
      • Work Environment:
      • This is a hands-on, customer facing role, with about 80% focus on daily operations and 20% administrative tasks.
      • The successful applicant must be extremely flexible in their working hours to meet the varying demands of the business.
      • The FOM must be adept at training and managing a young, transient workforce with many staff members new to the hospitality industry.

      Experience/background preferred:

      The ideal candidate has:

      • Experience working in a fast paced Hotel/Resort setting is required, preferably at least 3 years in a supervisory or management role.
      • Strong working knowledge of the Opera PMS system is preferred
      • Experience handling guest issues and complaints.
      • An understanding of the challenges of a transient workforce and the impact this has on training and retention.
      • Proficiency in all Microsoft Office applications, particularly working with Excel spreadsheets and reports.
      • Experience working a variety of shifts, including Audit.
      • Excellent interpersonal and communication skills, both written and verbal.

       

      The ideal candidate is:

      • Flexible; willing to divide their time between all shifts, adjusting their schedule to meet the needs of the business. 
      • Approachable; an empathetic listener who can understand the needs of employees and support and mentor them to reach their goals.
      • Organized; able to thrive in a fast-paced environment, manage a changing workload and meet tight project deadlines.
      • Enthusiastic; able to motivate and encourage the Front Desk and to maximize their potential.
      Apply Now
    • Sous Chef – Deer Lodge – Lake Louise Alberta - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for a Sous Chef. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, , lodge and restaurant discounts and more.

      Positions will begin mid to late April and continue through to October or longer .

      Position title: Sous Chef – Deer Lodge – Lake Louise Alberta
      Location: Deer Lodge, Lake Louise AB
      Reports to: Head Chef, Executive Chef, Lodge Manager
      Hours: As Required
      Primary function:

      To be responsible for all service aspects of the kitchen.

      Duties and Responsibilities:
      • Positions will begin in mid to late April and continue through to October or longer.
      • To maintain the highest standard of food quality and presentation in all food outlets of the hotel.
      • To maintain reasonable cooking time during service times
      • To assist Chef with hiring and disciplining all kitchen personnel.
      • To assist Chef with the ongoing training of all kitchen personnel. This includes
      •             The techniques used to prepare all menu items at their designated station
      •             The techniques used to prepare the mise en place at their designated stations
      •             The maintenance of cleanliness at their workstation and the rest of the kitchen
      •             All policies and procedures pertaining to Health and Safety within the kitchen
      •             All procedures regarding the maintenance of kitchen inventory to maintain cost controls
      •             Time management skills
      • To assist with the planning menus for the hotel
      • To assist with the inventories and paperwork & ordering
      • To assist the Chef with ensuring that that all kitchen cost controls are upheld. This includes:
      •              Performing inventories
      •              Ordering product when necessary for all kitchen outlets and banquets
      •              Managing staff requirements for the kitchen and functions in a cost-effective manner
      •              Monitoring the rotation of all stock including the mise en place at all workstations
      • To oversee that all Health & Safety requirements and regulations are being met in the kitchen. This includes
      •              Staff workstations are clean and organized during service and after the shift end
      •              Scheduling the deep cleaning including fridges, hood vents, dry storage area and staff cafeteria
      •              Product used at workstation is fresh and proper rotation is being utilized
      •              Staff are trained and certified for food safety as per local health unit standards
      •              Maintaining all staff records of training as they pertain to WCB, OH&S and WHMIS
      • To be on hand for all peak volume times, when the Chef is not present
      • Assisting with the preparation and planning for event tastings when required or requested by potential customers
      • Oversees the preparation of all food for the staff cafeteria in the absence of the Chef
      • Assists in the generation of new revenue by implementing ideas for improvements within the kitchen.
      • To perform other associated duties as assigned
      • Ensures that all communication in the kitchen is always professional amongst  each other and with other departments.
      • Actively works on building a motivated, positive team within the kitchen department

      Experience/background preferred:
      • 2-4 years of supervisory/practical experience
      • Culinary education an asset
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • To be able to endure long periods of standing (sitting, bending, and lifting may be required)
      • Able to work under pressure
      Apply Now
    • Front Office Supervisor-Emerald Lake Lodge – Field British Columbia - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge  is looking for a Front Office Supervisor. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more. This position will start mid to late April through to October 2021 at the earliest

      Position title: Front Office Supervisor-Emerald Lake Lodge – Field British Columbia
      Location: Emerald Lake Lodge, Field BC
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      The Front Office Supervisor assists the Front Office Management team in overseeing Front Desk operations. They lead by example, supporting GSA’s and Bellmen to ensure they achieve the highest possible standards of service.

      Duties and Responsibilities:
      • Position begins mid to late April through to October 2021 
      • Ensure that the daily operations of the Front Desk are carried out efficiently and according to hotel policies.
      • Support the Front Desk team in handling guest issues and complaints.
      • Provide regular feedback on team performance to the Front Office Manager
      • Assist with the initial and ongoing training of Guest Service Agents to help them achieve a high quality of service.
      • Maintain thorough and up to date knowledge of the property, local area, room rates and packages.
      • Respond to reservation enquiries, providing guests with up to date information on our rates, special offers and packages.
      • Book room reservations, both over the phone and at the Front Desk.
      • Provide coverage for all Front Desk shifts as required, including Night Audit
      • Prepare for Group, Media and FIT arrivals, coordinating with the F&B and Conference departments.
      • Ensure that the Front Office filing systems and tracking sheets are kept organized and up to date.
      • Act as Duty Manager when the FOM/AFOM is not present.
      • Other duties as required.

      Experience/background preferred:
      • Previous Front Desk experience is required.
      • Experience with Opera PMS preferred.
      • Positive attitude and a passion for customer service.
      • Previous leadership or supervisory experience is an asset.
      • Able to work under pressure and think on your feet to solve problems.
      • Organized with strong attention to detail.
      • A team player who can support and motivate others to succeed.
      • Must have the ability to work independently and remain calm in the event of emergency situations arise
      Apply Now

Opportunities in Calgary

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