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Available Positions

At CRMR, our mission is to provide excellent service and ensure that we are ‘Always an Escape’ for our guests. CRMR is looking for employees who are dedicated to providing superior customer service, committed to going the extra mile for guests and passionate about the Canadian Rockies. In addition, we are looking for team players who are interested in learning new skills. We are always in search of new members to join our team.

If you do not see your desired position listed below, please feel free to submit an application to our Human Resources Department for further consideration.

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Opportunities in the Canadian Rockies

Please click "Learn More" next to the desired position for a detailed job description.

Kitchen

    • Cafe Culinary Supervisor (Immediate) – BML - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for a Cafe Culinary Supervisor. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Cafe Culinary Supervisor (Immediate) – BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Food and Beverage Manager and Lodge Manager
      Hours: As Required
      Primary function:

      To supervise the food service at the Buffalo Mountain cafe.  To prepare food items and to ensure operations run efficiently and profitably, while maintaining the highest standards of quality and service.  There are many facets to this position including assisting with training and shift supervision

      Duties and Responsibilities:
      • To prepare food items for sale at the café that meet the needs of the concept.  Some menu design may be required based on business levels.
      • Pricing food items to meet budget guidelines
      •  This is a hands-on culinary focused position – the Coffee Shop Supervisor is expected on the floor at all times, whether in a supervisory or shift execution role.  90% of the position is hands on – 10% administrative
      • Must be prepared to oversee and to provide guidance and training to other staff members
      • Maintaining the current process for inventory, ordering, cash handling, ongoing communication with the F&B Manager and other duties as assigned.
      • Communicate with Pastry Chef, Head Chef and Food and Beverage Manager about stock levels mand ordering supplies.
      • Ensuring that the coffee shop is clean, tidy, organized, and according to provincial occupational health and safety standards
      • To assist with service counter in the event they require assistance with food service, making drinks and bussing tables
      • To provide the example to all staff re: grooming policies, professionalism, vocabulary and support throughout every shift
      • Working service counter when required
      • Fostering a team attitude – supervising all staff members and to ensure that communication and standards are as indicated in training and operations manual
      • Assist with appropriate staff performance management
      • To deal with client concerns and issues immediately and effectively
      • Any other duties as required or communicated by the F&B Manager

      Experience/background preferred:
      • Culinary background and previous Supervisory/Management Experience is required
      • Previous café or quick serve experience is preferred
      • Must have the ability to work all shifts and to provide support with all daily service
      • Must have the ability to handle any guest issues or staffing issues with guidance from F&B Manager as required
      • PROSERVE certification required
      • Word, Excel and Outlook experience required, Squirrel POS
      • Excellent verbal and written English communication skills required
      • Excellent interpersonal skills
      • To be able to endure long periods of standing (sitting, bending and lifting may be required)
      Apply Now
    • Dishwasher (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Dishwashers. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Dishwasher (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas.

      Duties and Responsibilities:
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed

      Experience/background preferred:
      • 1-2 years of practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)
      Apply Now
    • Line Cooks (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Line Cooks. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Line Cooks (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

       


      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing
      Apply Now
    • Staff Cafeteria Cooks (Immediate) – ELL - Emerald Lake Lodge | Field, BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Staff Cooks. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Staff Cafeteria Cooks (Immediate) – ELL
      Location: Emerald Lake Lodge | Field, BC
      Reports to: Chef
      Hours: As required
      Primary function:

      To prepare meals for the staff cafeteria.

      Duties and Responsibilities:
      • To ensure a high quality and presentation of all food
      • To prepare food for staff and accommodate any dietary reqests
      • To follow portion and cost controls
      • To follow all recipes for food items
      • To maintain reasonable cooking time during line work with a sense of urgency
      • To ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • To follow proper preservation of food products, from raw to cooked and perishability
      • To set up stations mise en place and collect all necessary supplies to prepare menu for service.
      • To report all faulty equipment to supervisor
      • To work in direct coordination with all staff
      • To maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • To follow all daily duty rosters
      • To follow policy manual
      • To perform other associated duties as assigned

      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing
      Apply Now

Housekeeping

    • Residence Overnight Cleaner (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for an Overnight Cleaner. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Residence Overnight Cleaner (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Housing Manager/Hotel Manager
      Hours: As Required
      Primary function:

      Full cooperation is essential with all employees to sustain high levels of productivity. To maintain a high standard of time management in order to complete assigned tasks for the day. Ensure all employee requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • To assist in maintaining of criteria set by Housing Standards
      • To ensure all staff are following the policies and procedures laid out in the employee manual and staff housing manual
      • Cleaner is responsible for maintaining the cleanliness of the Residence Building including common areas, hallways and bathrooms when required
      • To perform daily cleaning of sweeping, moping, dusting, vacuuming, cleaning windows, scrubbing of surfaces, and cleaning equipment.
      • Monitoring the parking lot, and buildings associated with that area
      • Ensuring that should there be any firepits lit they are out
      • To adhere to Fire Bans and enforce Parks regulations if required
      • To assist with recycling and waste removal in all public area when required
      • To enforce quiet time
      • To provide the Hotel Manager/Housing Manager with names and offenses when required
      • Passing on nightly reports to the Housing Manager
      • To ensure Public safety including general comfort and wellbeing of public
      • To maintain regular work schedule as outlined
      • Snow removal from property
      • Special projects may be assigned by the Housing/Hotel Manager
      • To report maintenance concerns/issues arise with the proper documentation through Front Desk
      • To assist with general maintenance in staff accommodation (ie changing light bulbs)
      • Responsible for all master keys to various buildings
      • To perform other duties as required

      Experience/background preferred:
      • Experience working with customers internal and external
      • Ability to stay calm under pressure
      • Ability to make decisions under pressure
      • Level 3 First Aid or willing to obtain
      • Computer skills are an asset
      • The ability to make constant radio contact in English on a daily basis both with the Front Desk and the Housekeeping Mgr/Assistant
      • Embraces challenges, ambitious.
      • Must have driver’s license and clean driving record
      • Flexibility and adaptability to emergency situations
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Housekeeper (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Housekeepers. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Housekeeper (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of cleanliness in all guest rooms, and efficient time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Clean rooms in accordance to standards set by Executive Housekeeper
      • To assist in maintaining criteria set by housekeeping department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as fireplace equipment or garbage bags are put away
      • Lock the housekeeping shed if you are the last one using it
      • Check with supervisor if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Front Desk
      • Turn in master keys and sign in/out before and after your shift
      • Perform other duties as assigned

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning a room
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Relief Night Cleaner (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Relief Night Cleaner. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Relief Night Cleaner (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      Full cooperation is essential with all employees to sustain high levels of productivity. To maintain a high standard of time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Inform Executive or Assistant Executive Housekeeper of all jobs accomplished.
      • To assist in maintaining of criteria set by Housekeeping department
      • On a daily basis the night cleaner is responsible for maintaining the cleanliness for Main Lodge, All function rooms, gym facilities and common areas including public bathrooms
      • To perform daily cleaning of sweeping, moping, dusting, vacuuming and cleaning equipment.
      • If the housekeepers require extras they will radio the houseman to retrieve the items for them.
      • To assist with guests luggage when required.
      • To assist guest with making a fire in guest rooms.
      • To help front desk with night auditor coverage if required
      • To ensure Public safety including general comfort and wellbeing of public
      • To maintain regular work schedule as outlined
      • Special projects may be assigned by the Executive Housekeeper Manager including deep cleaning.
      • To report maintenance concerns/issues arise with the proper documentation through Front Desk
      • This is a shift change of 2 11pm to 7am shifts and 3 9 to 530 shifts
      • 5 days per week with 2 days off
      • The day shifts include housekeeping duties of guestrooms
      • Vacuuming, mopping, making beds, dusting furniture, cleaning bathrooms, other cleaning duties if required
      • To ensure your master keys are turned in and you sign in/our properly
      • Extra hours required will be authorized by the Housekeeping Manager.
      • To perform other duties as required

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • We will provide training for the position
      • The ability to make constant radio contact in English on a daily basis both with the Front Desk and the Housekeeping Mgr/Assistant
      • Embraces challenges, ambitious.
      • Flexibility and adaptability to emergency situations
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Woods Person (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Woods Person. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Woods Person (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Housekeeping manager/Assistant Manager/ Supervisors
      Hours: As Required
      Primary function:

      Full cooperation is essential with all employees to sustain high levels of productivity. To maintain a high standard of time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Inform Executive or Assistant Executive Housekeeper of all jobs accomplished.
      • Inform Housekeeping Manager or Assistant Housekeeping Manager when wood/kindling needs to be ordered.
      • Unload wood on delivery ensuring it is chopped, and put away.
      • Assist in maintaining criteria set by Housekeeping department/Wood shed keeping it neat and clean on a weekly basis.
      • Maintain (ensuring quality) all wood bins around property.
      • Sweep all required sections of property.
      • Ensure garbage shed and ash buckets are cleaned every Wednesday.
      • Check golf carts daily for fuel and cleanliness.
      • Carry out all tasks in a timely fashion.
      • Be friendly and courteous to all guests and fellow staff members.
      • Maintain regular work schedule as outlined.
      • Report to work in a clean uniform and clean shaven.
      • Perform daily cleaning of sweeping, moping, dusting, vacuuming and cleaning equipment.
      • If we are short staffed the woodman may be asked to help in housekeeping.
      • Observe dress code and wear appropriate footwear.
      • Ensure Public safety including general comfort and well being of public.
      • Assist grounds team with shoveling snow near woodshed and around property (winter).
      • Receive linen bins from the laundry service, sort, stock and put dirty linen in bins to return for cleaning.
      • Maintain regular work schedule as outlined.
      • Perform other duties as required.

      Experience/background preferred:
      • Grade 12 Diploma or equivalent.
      • Must have previous by hand wood chopping experience.
      • Field work in housekeeping/laundry department.
      • The ability to make constant radio contact in English on a daily basis both with the Front Desk and the Housekeeping Mgr/Assistant.
      • Flexibility and adaptability to emergency situations.
      • Embraces challenges, ambitious.
      • Must have valid driver’s license and clean driving record in order to drive company vehicles.
      • Physical demands, sitting, standing, bending, lifting, chopping wood (up to 30 lbs).
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall).
      Apply Now

Front Office

    • Bell Person (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Bell Person. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Bell Person (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Front Office Manager/ Bell Captain
      Hours: As Required
      Primary function:

      To ensure that service is provided to guests upon their arrival and departure to act as a central point of contact for our guests.

      Duties and Responsibilities:
      • Transport guests and luggage by shuttle bus to and from the main lodge.
      • Check the bags and assist Front Desk to perform guest check-ins when required.
      • Provide guests with information about service facilities and local attractions.
      • Deliver special requests to guestrooms (i.e. wood, room service, wine, etc.)
      • Assist the conference team with set up and tear down of functions
      • Respond quickly to fire alarms anyplace on property and give status updates to the Front Desk as required
      • Must be fully trained in emergency procedures as they relate to the Lodge
      • Keep the vehicles and the bell hut clean daily
      • Communicate as required with other departments in a friendly and professional manner
      • Monitor driving habits and adhere to safety rules and road regulations
      • Provide snow clearing in the winter – front walkways, luggage racks, and turnaround, Cilantro, the Dock, bridge walkway, fire pit, view point and bell hut entrance as required
      • Follow all Lodge policies and procedures, uniform and grooming policies
      • Ensure safety regulations are followed
      • Ensure supplies are on hand for the Bell team
      • May be assigned other duties as required by the Bell Captain or Front Office Manager.

      Experience/background preferred:
      • Must have a valid class 4 driver’s license and CLEAN abstract (driving record).
      • Professional appearance and personality
      • Excellent interpersonal, verbal and written communication skills.
      • Good phone etiquette.
      • Previous customer service experience preferred
      • Experience in similar position an asset
      • Must have keyboarding skills
      • Basic knowledge of Word, Excel, Outlook and Internet Explorer.
      • Opera knowledge an asset.
      • Must have the ability to work independently and remain calm in the event of emergency situations arise
      Apply Now

Food & Beverage

    • Servers (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Servers. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

       

      Position title: Servers (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Food and Beverage Manager, Assistant Food and Beverage Manager & Supervisor
      Hours: As Required
      Primary function:

      To provide friendly, efficient food and beverage service to our clients, while maintaining a professional demeanor and appearance.

      Duties and Responsibilities:

      • Be knowledgeable about the breakfast, lunch, and dinner menus for both the Lounge and Dining Room (as well as Cilantro-on-the-Lake restaurant, during the summer months)
      • Be knowledgeable about the house wine list
      • Accurately take food and beverage orders, and ensure prompt delivery/quality of product
      • Run food and bus tables in a fast-paced environment
      • Properly present checks to guests, and ensure cash-outs are completed correctly
      • Complete mise en place and other daily duties as assigned, including polishing, cleaning, cutlery, and linens
      • Be aware of dietary and allergy concerns
      • Present, open, pour, and serve wine in appropriate glasses
      • Make house signature cocktails
      • Able to discuss the CRMR wine program, including description of all white and red wine by the glass
      • Make specialty coffees
      • Work well both independently and as a team player
      • Be adaptable for large groups and banquet shifts, both during the day and at night
      • Perform function room set-ups/tear-downs (setting tables, chairs, cutlery, linen)
      • Maintain a professional attitude and use appropriate verbiage
      • Any other duties as required/communicated by the F&B Managers
      • Arrive on time and groomed appropriately, as per CRMR Employee Handbook
      • Assist other departments, as needed


      Experience/background preferred:

      • Grade 12 Diploma, or equivalent
      • Minimum 1 year experience in a similar position
      • Knowledge of Squirrel an asset
      • Proserve (Alberta) or Serving It Right (British Columbia) certificate required
      • Must be willing to work all shifts (AM, PM, and mid-shifts)
      • Substantial knowledge of food safety and handling procedures
      • Ability to endure long periods of standing (sitting, bending, and lifting up to 45 pounds may be required)

      Apply Now

Maintenance

    • Maintenance Labourer (Immediate) -DL - Deer Lodge, Lake Louise Alberta

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for a Maintenance Labourer. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

       

      Position title: Maintenance Labourer (Immediate) -DL
      Location: Deer Lodge, Lake Louise Alberta
      Reports to: Maintenance Manager/Ast. Maintenance Manager
      Hours: As Required
      Primary function:

      To ensure all public areas, guest rooms, and back of house areas are maintained in order to provide quality service for guests and a safe working environment for staff.

      Duties and Responsibilities:
      • All daily duties are assigned by the Maintenance Manager
      • Complete all general maintenance in the hotel and staff accommodation
      • Assisting with repairs of all building maintenance requests (ex. Electrical, plumbing, drywall, paint, heating/cooling systems)
      • Perform all boiler checks, hot tub checks, furnace checks and recording the information
      • Perform preventative maintenance checks
      • Report all damage or non-working equipment to the maintenance manager
      • Perform snow removal by hand with a shovel – keep all sidewalks and stairs free of ice and snow

      (when grounds requires assistance)

      • Assist grounds department in any way when requested
      • Work in a clean and neat manner in guestrooms and all other areas
      • Carry out all tasks in a timely fashion
      • Observe dress code and wear appropriate footwear
      • Perform other duties that may be assigned

      Experience/background preferred:
      • Completion of High School is an asset
      • A valid driver’s license and clean driving record required
      • Plumbing experience is required
      • Basic electrical experience is preferred
      • Must have the ability to climb a ladder when required
      • Must work safely at all times and uphold a high standard for safety
      • Must be flexible to work mornings, afternoons and on call shifts
      • Will be working outside in all seasons and weather conditions
      • Physical demands, sitting, standing, bending, lifting (up to 80 lbs)
      Apply Now
    • Maintenance Labourer (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Come join our family! Emerald Lake Lodge in Field BC is looking for a Maintenance Labourer. Subsidised staff accommodations, meal plan, career growth opportunities, and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Position title: Maintenance Labourer (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Maintenance Manager and Operations Manager
      Hours: As Required
      Primary function:

      To ensure all public areas, guest rooms, and back of house areas are maintained in order to provide quality service for guests and a safe working environment for staff.

      Duties and Responsibilities:
      • All daily duties are assigned by the Maintenance Manager
      • Complete all general maintenance in the hotel and staff accommodation
      • Assisting with repairs of all building maintenance requests (ex. Electrical, plumbing, drywall, paint, heating/cooling systems)
      • Perform all boiler checks, hot tub checks, furnace checks and recording the information
      • Perform preventative maintenance checks
      • Report all damage or non-working equipment to the maintenance manager
      • Perform snow removal by hand with a shovel – keep all sidewalks and stairs free of ice and snow
      • Work in a clean and neat manner in guestrooms and all other areas
      • Observe dress code and wear appropriate footwear

      Experience/background preferred:
      • Completion of High School is an asset
      • A valid driver’s license and clean driving record required
      • Plumbing experience is required
      • Basic electrical experience is preferred
      • Must have the ability to climb a ladder when required
      • Must work safely at all times and uphold a high standard for safety
      • Must be flexible to work mornings, afternoons and on call shifts
      • Will be working outside in all seasons and weather conditions
      • Physical demands, sitting, standing, bending, lifting (up to 80 lbs)
      Apply Now

Grounds

    • No positions at this time

Meetings & Events

    • No positions at this time

Seasonal

    • Servers (April – October 2019) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Servers for our Spring/Summer season . Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Servers (April – October 2019) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Food and Beverage Manager, Assistant Food and Beverage Manager & Supervisor
      Hours: As Required
      Primary function:

      To provide friendly, efficient food and beverage service to our clients, while maintaining a professional demeanor and appearance.

      Duties and Responsibilities:

      • Be knowledgeable about the breakfast, lunch, and dinner menus for both the Lounge and Dining Room (as well as Cilantro-on-the-Lake restaurant, during the summer months)
      • Be knowledgeable about the house wine list
      • Accurately take food and beverage orders, and ensure prompt delivery/quality of product
      • Run food and bus tables in a fast-paced environment
      • Properly present checks to guests, and ensure cash-outs are completed correctly
      • Complete mise en place and other daily duties as assigned, including polishing, cleaning, cutlery, and linens
      • Be aware of dietary and allergy concerns
      • Present, open, pour, and serve wine in appropriate glasses
      • Make house signature cocktails
      • Able to discuss the CRMR wine program, including description of all white and red wine by the glass
      • Make specialty coffees
      • Work well both independently and as a team player
      • Be adaptable for large groups and banquet shifts, both during the day and at night
      • Perform function room set-ups/tear-downs (setting tables, chairs, cutlery, linen)
      • Maintain a professional attitude and use appropriate verbiage
      • Any other duties as required/communicated by the F&B Managers
      • Arrive on time and groomed appropriately, as per CRMR Employee Handbook
      • Assist other departments, as needed


      Experience/background preferred:

      • Grade 12 Diploma, or equivalent
      • Minimum 1 year experience in a similar position
      • Knowledge of Squirrel an asset
      • Proserve (Alberta) or Serving It Right (British Columbia) certificate required
      • Must be willing to work all shifts (AM, PM, and mid-shifts)
      • Substantial knowledge of food safety and handling procedures
      • Ability to endure long periods of standing (sitting, bending, and lifting up to 45 pounds may be required)

      Apply Now
    • Servers (April – October 2019) – DL - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for Servers for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

       

      Position title: Servers (April – October 2019) – DL
      Location: Deer Lodge, Lake Louise AB
      Reports to: Food and Beverage Manager, Assistant Food and Beverage Manager, Supervisors
      Hours: As Required
      Primary function:

      To provide friendly, efficient service to our clients while maintaining a professional demeanour.

      Duties and Responsibilities:

      • Be knowledgeable about the breakfast, lunch, and dinner menus for both the Lounge and Dining Room (as well as Cilantro-on-the-Lake restaurant, during the summer months)
      • Be knowledgeable about the house wine list
      • Accurately take food and beverage orders, and ensure prompt delivery/quality of product
      • Run food and bus tables in a fast-paced environment
      • Properly present checks to guests, and ensure cash-outs are completed correctly
      • Complete mise en place and other daily duties as assigned, including polishing, cleaning, cutlery, and linens
      • Be aware of dietary and allergy concerns
      • Present, open, pour, and serve wine in appropriate glasses
      • Make house signature cocktails
      • Able to discuss the CRMR wine program, including description of all white and red wine by the glass
      • Make specialty coffees
      • Work well both independently and as a team player
      • Be adaptable for large groups and banquet shifts, both during the day and at night
      • Perform function room set-ups/tear-downs (setting tables, chairs, cutlery, linen)
      • Maintain a professional attitude and use appropriate verbiage
      • Any other duties as required/communicated by the F&B Managers
      • Arrive on time and groomed appropriately, as per CRMR Employee Handbook
      • Assist other departments, as needed


      Experience/background preferred:

      • Grade 12 Diploma, or equivalent
      • Minimum 1 year experience in a similar position
      • Knowledge of Squirrel an asset
      • Proserve (Alberta) or Serving It Right (British Columbia) certificate required
      • Must be willing to work all shifts (AM, PM, and mid-shifts)
      • Substantial knowledge of food safety and handling procedures
      • Ability to endure long periods of standing (sitting, bending, and lifting up to 45 pounds may be required)

      Apply Now
    • Housekeepers (April – October 2019) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Housekeepers for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Housekeepers (April – October 2019) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of cleanliness in all guest rooms, and efficient time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Clean rooms in accordance to standards set by Executive Housekeeper
      • To assist in maintaining criteria set by housekeeping department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as fireplace equipment or garbage bags are put away
      • Lock the housekeeping shed if you are the last one using it
      • Check with supervisor if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Front Desk
      • Turn in master keys and sign in/out before and after your shift
      • Perform other duties as assigned

       


      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning a room
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Housekeepers (April – October 2019) – DL - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for Housekeepers for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Housekeepers (April – October 2019) – DL
      Location: Deer Lodge, Lake Louise AB
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      Full cooperation is essential with all employees to sustain high levels of productivity. To maintain a high standard of time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

       

      Duties and Responsibilities:
      • Clean rooms in accordance to standards set by Executive Housekeeper
      • To assist in maintaining criteria set by housekeeping department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as fireplace equipment or garbage bags are put away
      • Lock the housekeeping shed if you are the last one using it
      • Check with supervisor if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Front Desk
      • Turn in master keys and sign in/out before and after your shift
      • Perform other duties as assigned

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning a room
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • Will be required to work outside in all seasons (Winter, Spring, Summer and Fall)
      Apply Now
    • Housekeepers (April – October 2019) – BML - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for Housekeepers for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Housekeepers (April – October 2019) – BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Executive Housekeeper, Assistant Executive Housekeeper and/or Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of cleanliness in all guest rooms, and efficient time management in order to complete assigned tasks for the day. Ensure all guests’ requests are handled as promptly as possible. Be friendly and courteous to all guests as well as fellow staff members.

      Duties and Responsibilities:
      • Clean rooms in accordance to standards set by Executive Housekeeper
      • To assist in maintaining criteria set by housekeeping department
      • Respectful of public safety including general comfort and wellbeing of public
      • Maintain cleanliness at all times
      • Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment
      • Observe dress code and wear appropriate foot wear
      • Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly.
      • Ensure all materials such as fireplace equipment or garbage bags are put away
      • Lock the housekeeping shed if you are the last one using it
      • Check with supervisor if help is required elsewhere
      • Report maintenance concerns/issues with the proper documentation to the Front Desk
      • Turn in master keys and sign in/out before and after your shift
      • Perform other duties as assigned

      Experience/background preferred:
      • Grade 12 Diploma or equivalent
      • Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs)
      • Willing to learn new ways of cleaning a room
      • Flexibility and adaptability to emergency situations
      • Embraces challenges, ambitious
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      Apply Now
    • Line Cooks (April – October 2019) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Line Cooks for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Line Cooks (April – October 2019) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing
      Apply Now
    • Line Cooks (April – October 2019) – DL - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for Line Cooks for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Line Cooks (April – October 2019) – DL
      Location: Deer Lodge, Lake Louise AB
      Reports to: Head Chef and Supervisors
      Hours: As required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing
      Apply Now
    • Line Cooks (April – October 2019) – BML - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for Line Cooks for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Line Cooks (April – October 2019) – BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Head Chef and Supervisors
      Hours: As Required
      Primary function:

      To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:
      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:
      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing
      Apply Now
    • Dishwashers (April – October 2019) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for Dishwashers for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Dishwashers (April – October 2019) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Head Chef and Supervisor's
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas

      Duties and Responsibilities:
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed

      Experience/background preferred:
      • 1-2 years of practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)
      Apply Now
    • Dishwashers (April – October 2019) – DL - Deer Lodge, Lake Louise AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for Dishwashers for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Dishwashers (April – October 2019) – DL
      Location: Deer Lodge, Lake Louise AB
      Reports to: Head Chef and Supervisor's
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas.

      Duties and Responsibilities:
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed

      Experience/background preferred:
      • 1-2 years of practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)
      Apply Now
    • Dishwashers (April – October 2019) – BML - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff, Alberta is looking for Dishwashers for our Spring/Summer season. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Positions available starting in April through to October 2019

      Position title: Dishwashers (April – October 2019) – BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Head Chef and Supervisor's
      Hours: As Required
      Primary function:

      To maintain cleanliness of all kitchen wares, equipment and areas

      Duties and Responsibilities:
      • Maintain a constant stock of clean wares in all kitchen areas
      • Maintain dishwashing equipment
      • Report all faulty equipment to supervisor
      • Uphold constant cleanliness of all kitchen areas including fridges, equipment & floors
      • Adhere to health and safety regulations
      • Follow daily duty roster and policy manual
      • Maintain proper storage of kitchen and Food and Beverage wares
      • Perform other associated duties as assigned
      • Receive kitchen products, put away and rotate stock
      • Assist with kitchen prep (chopping vegetables, preparing fruits, making freshly squeeze orange juice)
      • Uphold a clean and healthy staff cafeteria, including microwave and cupboards
      • Preform extra cleaning duties as needed

      Experience/background preferred:
      • 1-2 years of practical experience
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • The ability to work in team environment
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Ability to endure long periods of standing (sitting, bending, and lifting may be required)
      Apply Now
    • Night Audit (Immediate) – BML - Buffalo Mountain Lodge, Banff AB

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge in Banff Alberta is looking for a Night Auditor. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Night Audit (Immediate) – BML
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      To balance revenues from all outlets and provide efficient and courteous service to all guests of the Lodge.

      Duties and Responsibilities:
      • Balance daily revenues for Rooms and F&B by pulling reports and exporting information in to Excel spreadsheets.
      • Troubleshooting any areas that do not balance or cash outs that are not recorded by F.D. Agents or F&B servers/managers.
      • Processing billing for third-party booking agents (e.g. Expedia).
      • Compiling accurate data for the various departments
      • Completing the day and rolling the system to the new day
      • Completing biweekly balances for the officer accounts
      • Ensuring that accounts are rolled on a biweekly basis for payroll and accounting purposes
      • To perform Front Office duties as required; including room reservations, check-ins and check-outs.
      • To deal with guest issues should they arise – ensuring that the guest requests are met and relevant information passed on to the day shift.
      • Dealing with any complaints or deliveries at night in conjunction with the night cleaner.
      • Monitoring the security of the property overnight and liaising with external security staff.
      • To provide communication to all departments re: activity during the night.
      • To ensure guest check in and departure information is correct and accounts are accurate for billing
      • Assisting the Admin with data entry during the night when required

      Experience/background preferred:
      • Previous Front Office or Audit experience preferred.
      • Accounting experience or education is an asset.
      • Experience with Opera and Squirrel systems preferred, but training can be provided.
      • Excellent interpersonal, verbal and written communication skills.
      • Detail oriented with strong numerical and problem solving abilities.
      • Highly organized and self- motivated.
      • Strong computer skills are required, in particular proficiency with Microsoft Office applications.
      • Must have the ability to work independently and remain calm in the event of situations arising during the night.
      Apply Now

Management & Supervisory

    • Housekeeping Manager – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Housekeeping Manager. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Housekeeping Manager – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Lodge Manager
      Hours: As Required
      Primary function:

      To oversee a high standard of cleanliness throughout the guest rooms and in all public places at the lodge.  To ensure all guest’s requests are handled promptly and courteously by the housekeeping department.

      Duties and Responsibilities:
      • To oversee all jobs undertaken by the housekeeping department and maintaining of criteria set for the department.
      • To help hire, supervise and coach all housekeeping staff and ensure that knowledge of cleaning supplies and techniques are maintained.
      • To maintain a very high standard when cleaning/checking guest rooms and public areas so as to set an example for housekeepers and supervisors.
      • Creating daily checklists for housekeepers, housemen and supervisors and oversee that they are completing them.
      • Ensure that incoming linen is ordered and has the upkeep and cleaning/amenities inventories are kept stocked.
      • Ensure a monthly ordering of supplies is done.
      • To keep a monthly inventory of stock in various storage areas around the property
      • Submit updated reports to the front desk on room statuses and ensure that all rooms are ready by 4:00 pm.
      • Ensure that labor cost and other related expenses are kept within budgeted goals.
      • Keep an accurate log of all lost & found items.
      • Report all maintenance defects in the rooms and public places to Maintenance.
      • To ensure that all staff are up to date with any mandatory training such as WHMIS
      • To attend any required meeting, seminars and training sessions.
      • To complete payroll for the housekeeping department (every second Sunday) and other administrative paperwork needed.
      • Create schedules on a weekly basis.
      • Create monthly extra duties for housekeepers, housemen & Supervisors.
      • Perform Corrective Interviews and Performance Reviews when needed.
      • Assist housekeepers by giving guidance in their performance if required by encouraging productivity, efficiency and improving in their quality of work.
      • Help with actual cleaning of rooms when required.
      • To perform other associated duties as required.

      Experience/background preferred:
      • Previous hotel/hospitality experience preferred within Housekeeping or Laundry personnel.
      • Minimum 2 year of previous Supervisory role required.
      • Excellent English interpersonal, verbal and written communication skills. Other languages are an asset.
      • Communication abilities with employees of different nationalities.
      • Good problem- solving skills and strong negotiation skills.
      • Computer literacy including MS Word, Excel and Outlook.
      • Highly organized and self- motivated.
      • Flexibility and adaptability to emergency situations.
      • Physical demands, sitting, standing, bending, lifting (up to 40 lbs.)
      • Will be required to work outside in all seasons (Winter, spring, summer and Fall)
      • Outgoing, embraces challenged, ambitious.
      Apply Now
    • Banquet Manager (Immediate) – ELL - Emerald Lake Lodge, Field BC

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Banquets Manager. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Banquet Manager (Immediate) – ELL
      Location: Emerald Lake Lodge, Field BC
      Reports to: Food and Beverage Manager
      Hours: As Required
      Primary function:

      To provide our guests and staff with exceptional experiences during their time with CRMR.

      Duties and Responsibilities:

      BANQUETS

      • Oversee and execute all functions throughout the property
      • Manage all set-up and tear-down of function spaces as required
      • Ensure guest dietary restrictions and allergies are communicated appropriately with kitchen and guest.
      • Attend weekly BEO meetings with all department heads involved with the execution and planning of events.
      • Bar setup and stocking with the requirements of the different functions
      • All CRMR standards are followed and adhered to by banquet team members.
      • Maintaining positive relationship and communication with on-site contacts with respect to events
      • Attention to all details during set-up and service to offer an unrivaled experience in the Rockies.
      • Quality checking and follow-up with group contacts and guests.
      • Clear communication written, verbal and email.
      • Recycling policies and sorting are met and followed.
      • Monthly inventory of Banquet supplies (Cutlery, Glassware, China, etc.)
      • Following all CRMR health and safety policies.
      • Inventory and ordering of liquor, beer and wine.
      • In conjunction with the Food & Beverage Manager, scheduling of staff for daily events that meet CRMR guest service standard.
      • Assisting F&B Managers with payroll and shared gratuity as well as Mgr tip outs
      • Coaching and disciplining staff when needed including training on a regular basis
      • Hands on with set up and service of functions and events.
      • Ringing in and billing of food, liquor and wine with BEO and consumption
      • Balancing monies of cash bar with inventory and sales.
      • Complete cash outs for different categories of sales if required
      • Preparing gratuity sheet daily after function so as to divide monies fairly to each server.
      • During times of low banquet activity, provide operation support to the Food & Beverage Outlets
      • Act as a Floor Manager in the absence of the Food & Beverage Manager
      • Any other duties as required or communicated by the F&B Manager/Hotel Manager

      Experience/background preferred:
      • Previous F&B Supervisory/Management Experience including Banquets preferably in the hotel/resort setting.
      • Degree/diploma is Hotel and Resort Management or similar schooling an asset
      • Excellent verbal and written English communication skills with our guests and Conf. Team.
      • Word, Excel and Outlook experience required
      • The ability to schedule and work with a team to create a sense of spirit and pride in work
      • The ability to pay very close attention to detail in order to provide our guests with the expectations they have with CRMR.
      • Must have the ability to work in a team setting while providing professional direction to staff and other Managers in the Dept.
      • Must have the ability to handle any guest issues or staffing issues with guidance from the Hotel Manager and HR. if required
      • Knowledge of Squirrel (POS) an asset
      • Serving It Right certification required
      • Excellent interpersonal skills
      • Must have the ability to work all shifts and to provide support with all daily service, breakfast, lunch, dinner and banquets when required
      • To be able to endure long periods of standing (sitting, bending and lifting may be required)
      Apply Now
    • Front Office Supervisor-Emerald Lake Lodge - Emerald Lake Lodge, Field British Columbia

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge  is looking for a Front Office Supervisor. Subsidized staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more.

      Position title: Front Office Supervisor-Emerald Lake Lodge
      Location: Emerald Lake Lodge, Field British Columbia
      Reports to: Front Office Manager
      Hours: As Required
      Primary function:

      The Front Office Supervisor assists the Front Office Management team in overseeing Front Desk operations. They lead by example, supporting GSA’s and Bellmen to ensure they achieve the highest possible standards of service.

      Duties and Responsibilities:
      • Ensure that the daily operations of the Front Desk are carried out efficiently and according to hotel policies.
      • Support the Front Desk team in handling guest issues and complaints.
      • Provide regular feedback on team performance to the Front Office Manager
      • Assist with the initial and ongoing training of Guest Service Agents to help them achieve a high quality of service.
      • Maintain thorough and up to date knowledge of the property, local area, room rates and packages.
      • Respond to reservation enquiries, providing guests with up to date information on our rates, special offers and packages.
      • Book room reservations, both over the phone and at the Front Desk.
      • Provide coverage for all Front Desk shifts as required, including Night Audit
      • Prepare for Group, Media and FIT arrivals, coordinating with the F&B and Conference departments.
      • Ensure that the Front Office filing systems and tracking sheets are kept organized and up to date.
      • Act as Duty Manager when the FOM/AFOM is not present.
      • Other duties as required.

      Experience/background preferred:
      • Previous Front Desk experience is required.
      • Experience with Opera PMS preferred.
      • Positive attitude and a passion for customer service.
      • Previous leadership or supervisory experience is an asset.
      • Able to work under pressure and think on your feet to solve problems.
      • Organized with strong attention to detail.
      • A team player who can support and motivate others to succeed.
      • Must have the ability to work independently and remain calm in the event of emergency situations arise
      Apply Now

Opportunities in Calgary

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