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Available Positions

At CRMR, our mission is to provide excellent service and ensure that we are ‘Always an Escape’ for our guests. CRMR is looking for employees who are dedicated to providing superior customer service, committed to going the extra mile for guests and passionate about the Canadian Rockies. In addition, we are looking for team players who are interested in learning new skills. We are always in search of new members to join our team.

If you do not see your desired position listed below, please feel free to submit an application to our Human Resources Department for further consideration.

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Opportunities in the Canadian Rockies

Please click "Learn More" next to the desired position for a detailed job description.

Front Office

    • Bell Person – Emerald Lake Lodge - Field, British Columbia

      Position title: Bell Person – Emerald Lake Lodge
      Location: Field, British Columbia
      Reports to: Bell Captain
      Hours: Various shifts
      Primary function:

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Emerald Lake Lodge in Field, British Columbia is looking for a Bell Person. Subsidised staff accommodations, meal plan, career growth opportunities, employee benefits and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      This role is responsible for the day to day operation of efficiency and customer focus. Ensuring all guests are taken care re: arrival and departure needs.

      Duties and Responsibilities:

      Duties:

      Transport the guests and luggage to and from the main lodge and to check the bags and sometimes the people into and out of their assigned rooms.

      Individuals must know where to obtain information re: service facilities provided for guests as well as have knowledge of the area.

      Deliver any special requests to guestrooms (i.e. wood, room service, wine, etc.)

      Assist the conference team with set up and tear down for functions

      Respond quickly to fire alarms anyplace on property and to give status updates to the front Desk as required

      Must be fully trained in emergency procedures as they relate to the Lodge

      Keep the vehicles and the bell hut clean daily.

      Be in constant communication with the other departments in a friendly and professional manner

      Monitor driving habits and to adhere to safety rules and road regulations

      Provide snow clearing in the winter – front walkways, luggage racks, and turnaround, Cilantro, the Dock, bridge walkway, fire pit, view point and bell hut entrance as required.

      Follow all Lodges policies and procedures, uniform and grooming policies

      Ensure safety regulations are followed

      Ensure supplies are on hand for the Bell team

      May be assigned other duties as required by the Bell Captain or FOM.

       

       


      Experience/background preferred:

      Experience Required:

      Must have a Class 4 driver’s license and clean driving record

      Customer service experience required

      Organized and people focused

      Excellent verbal and written English communication skills required

      Apply directly to Human Resources: hr@crmr.com

Food & Beverage

    • Food & Beverage Manager - Emerald Lake Lodge

      Position title: Food & Beverage Manager
      Location: Emerald Lake Lodge
      Reports to: Lodge Manager
      Hours: Various
      Primary function:

      Come join our family! Emerald Lake Lodge in Field British Columbia is looking for an experienced Food & Beverage Manager.  Single room in our subsidised staff accommodations, meal plan, career growth opportunities, employee benefits and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      To ensure that all the F&B operations run efficiently and profitably, while maintaining the highest standards of quality and service; and to make guests feel welcomed. There are many facets of this position including overseeing the Breakfast Manager, The Banquet Manager and the F&B Manager is the Restaurant Manager.

       

      Duties and Responsibilities:
      • Must be prepared to work all shifts and will cover for the Breakfast and Banquet Managers on days off.
      • Must be prepared to oversee and to provide guidance and training as per our current schedule and mentorship program
      • Working closely with the Conference Dept. , attending weekly BEO meetings, liaising with the kitchen to provide the service expected by our guests
      • Maintaining the current process for inventory, ordering, wine list, menu printing, tastings, allocation of duty, personal and promo accounts, daily sales reports, ongoing communication with the Lodge Manager and other duties as assigned.
      • Providing the Lodge manager with Monthly financial sales reports, splitting out with respect to top menu items, banquets, breakfast, lunch and dinner
      • The F&B Manager is expected on the floor at all times and to be at the door or in the Function areas to greet the guests.
      • 90% of the position is hands on – 10% administrative.  Hands on Manager who understands that working on the floor is required on a daily basis
      • Weekly and Monthly staff meetings and communication sessions
      • Ensuring that our dining room is clean, tidy, organized, and according to health and safety standards
      • Provide guidance to the Breakfast and Banquet Managers when required
      • Provide the example to all staff re: grooming policies, professionalism, and support throughout every shift
      • Working sections, serving banquets and working breakfast when required
      • Fostering a team attitude – supervising all staff members and to ensure that communication and standards are as indicated in training and operations manual
      • Overseeing the Cilantro team when the outlet is opened (June through August)
      • Various tasks are allocated to various managers within the department (i.e. – Breakfast Manager completes payroll and gratuity allocations , Banquet Manager allocates the Banquet gratuity on every biweekly payroll, Gratuity for all Managers is split equally)
      • The Breakfast and Banquet Managers assist the F&B Manager with scheduling and allocation of shifts each week for staff members – to be approved by Lodge Manager prior to sending out
      • Provide Lodge Manager with ongoing communication in the event of Performance issues or discussion and to notify HR right away with respect to incident reports etc.
      • Ensure that staff shifts are allocated in a fair and equitable manner and to provide the hours required for retention of staff – therefore staff levels are constantly communicated to the Lodge Manager
      • To be sure that the Manager is always the last person out of the lodge at night for Health and Safety reasons – If the F&B Manager is on a day off the Manager on duty will be required to stay until close
      • Notifying the Lodge Manager of any promo bills, and providing explanations of any situations that required promotions
      • Assist in menu planning if necessary and to consult with the chef on daily operations of specials
      • All communication as it relates to F&B team with respect to pre and post discussions about to any menu changes, items changes, special etc.
      • Provide all Conference set up and tear down as directed by the Conference Dept.
      • Deal with client concerns and issues immediately and effectively
      • Directions that are needed for the Front Desk is to be communicated to the FOM or FOS at all times.
      • Provide fully trained staff and Managed with all emergency and power outage procedures and plans
      • Follow Health and Safety regulations
      • Consult with the Lodge Manager re: any stock, wares, wines, liquors, as per revenue allocations at the Lodge.
      • Attend Department Meetings every second week or to provide a representative of the Dept. for the meetings
      • Ongoing communication with all departments as required to provide a cohesive team at BML.
      • All maintenance requests must be approved by Lodge Manager prior to calling in any outside companies.
      • Any other duties as required or communicated by the Lodge Manager.

      Experience/background preferred:
      • Over 5 years of previous F&B Supervisory/Management Experience in a busy environment
      • Excellent verbal and written English communication skills required
      • Word, Excel and Outlook experience required
      • Must have the ability to work in a team setting while providing professional direction to staff and other Managers in the Dept.
      • Must have the ability to handle any guest issues or staffing issues with guidance from the Hotel Manager and HR. if required
      • Previous F&B group training experience
      • Knowledge of POS (Squirrel) an asset
      • Sommelier certification is an asset
      • PROSERVE certification required
      • Excellent interpersonal skills
      • Must have inventory experience and cost analysis experience
      • Must have the ability to work all shifts and to provide support with all daily service, breakfast, lunch, dinner and banquets when required
      • To be able to endure long periods of standing (sitting, bending and lifting may be required)
      • Menu and culinary abilities are an asset
      • Experience with scheduling and payroll

      Please email your resume to hr@crmr.com.

       

Kitchen

    • Night Line Cook - Deer Lodge, Lake Louise AB

      Position title: Night Line Cook
      Location: Deer Lodge, Lake Louise AB
      Reports to: Head Chef and Supervisor’s
      Hours: varies
      Primary function:

      Objective: To maintain a high standard of food quality, presentation and cleanliness in all  food outlets of the kitchen.

      Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Deer Lodge in Lake Louise, Alberta is looking for 1 Room Attendant/Housekeeper. Subsidized staff accommodations, meal plan, career growth opportunities, employee benefits and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Duties and Responsibilities:

      Basic Duties:

      • Ensure a high quality and presentation of all food
      • Prepare A La Carte menu and buffet menu items with CRMR standards
      • Follow portion and maintain cost controls
      • Follow all recipes for food items
      • Maintain reasonable cooking time during line work with a sense of urgency
      • Ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • Follow proper preservation of food products; raw, cooked and perishables
      • Set up stations mise en place and collect all necessary supplies to prepare menu for service
      • Report all faulty equipment to supervisor
      • Work in direct coordination with all staff
      • Maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • Follow all daily duty rosters
      • Adhere to the policy manual
      • Perform other associated duties as assigned

      Experience/background preferred:

      Requirements/Experience:

      • Minimum 4 years of practical experience, ideally in a hotel or restaurant setting
      • Culinary education an asset
      • Culinary internship/co-op considered
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing

       

      Please email your resume to hr@crmr.com or hr2@crmr.com.

    • Breakfast Cook Supervisor - Buffalo Mountain Lodge, Banff AB

      Position title: Breakfast Cook Supervisor
      Location: Buffalo Mountain Lodge, Banff AB
      Reports to: Head Chef and Supervisor’s
      Hours: varies
      Primary function:

      Objective:  To provide direction and hands on cooking in the kitchen throughout the breakfast/lunch service.

      Come join our family! Buffalo Mountain Lodge in Banff Alberta is looking for a Breakfast Cook Supervisor. Subsidised staff accommodations, meal plan, career growth opportunities, employee benefits and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Duties and Responsibilities:

       

      Duties and Responsibilities:

      • Ensure the delivery of breakfast food service while on shift
      • Provide guidance and direction to staff members working the breakfast line/shift
      • Prepare food for groups, individual guests and staff meals
      • Understand the necessity to provide quality service in a timely fashion
      • Follow portion and recipes for all food items
      • Prepare and cook staff meals
      • Work in a clean and orderly manner
      • Follow health and safety regulations
      • Report all faulty equipment to supervisor
      • Properly store all food items
      • Prepare breakfast a la carte, buffet and lunch a la carte and group menus
      • Follow all daily duty rosters
      • Follow policy manual
      • Perform other associated duties as assigned

       


      Experience/background preferred:

      Requirements/Experience:

      • 2-3 years of practical experience
      • Culinary education/training preferred
      • Previous supervisory experience required
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work in a team environment and to stay calm in stressful situations
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Capacity to endure long periods of standing (sitting, bending, and lifting may be required)

       

      Please email your resume to hr@crmr.com or hr2@crmr.com.

    • Breakfast Cook - Emerald Lake Lodge

      Position title: Breakfast Cook
      Location: Emerald Lake Lodge
      Reports to: Head Chef and Supervisor’s
      Hours: Variable
      Primary function:

      Come join our family! Emerald Lake Lodge in Field British Columbia is looking for a Breakfast Cook. Subsidised staff accommodations, meal plan, career growth opportunities, employee benefits and lots of other perks such as staff events and activities, Ski/Snowboard pass discounts, lodge and restaurant discounts and more.

      Position:                                Line Cook

      Department:                        Kitchen

      Report to:                             Head Chef and Supervisor’s

      Hours:                                    As required

      Objective:                             To maintain a high standard of food quality, presentation and cleanliness in all food outlets of the kitchen.

      Duties and Responsibilities:

      Basic Duties:

      • To ensure a high quality and presentation of all food
      • To prepare A La Carte menu and buffet menu items with CRMR standards
      • To work breakfast and lunch shifts
      • To follow portion and cost controls
      • To follow all recipes for food items
      • To maintain reasonable cooking time during line work with a sense of urgency
      • To ensure that proper sanitation techniques and health and safety regulations are maintained at all times
      • To follow proper preservation of food products, from raw to cooked and perishability
      • To set up stations mis en place and collect all necessary supplies to prepare menu for service.
      • To report all faulty equipment to supervisor
      • To work in direct coordination with all staff
      • To maintain a constant cleanliness of all kitchen areas including fridges and equipment
      • To follow all daily duty rosters
      • To follow policy manual
      • To perform other associated duties as assigned

      Experience/background preferred:

      Requirements/Experience:

      • 2-4 years of practical experience, or culinary internship students considered
      • Culinary education an asset
      • Substantial knowledge of food safety and handling procedures
      • Excellent interpersonal skills
      • Ability to work all restaurant operating hours
      • High School Diploma or equivalent
      • Physical demands, sitting, standing, bending, lifting (up to 30 lbs)
      • Able to work under pressure for long hours of standing

       

      Please email your resume to hr@crmr.com or hr2@crmr.com.

Housekeeping

    Maintenance

      Grounds

        Conferences

          Management & Supervisory

            Opportunities in Calgary

            Please click "Learn More" next to the desired position for a detailed job description.