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1.403.410.7417
1.403.410.7417
[email protected]
[email protected]
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Room Attendant

  • Buffalo Mountain Lodge, Banff AB
  • Housekeeping
Primary Function

Maintain a high standard of cleanliness in guest rooms and public areas, ensuring all guest requests are handled promptly and courteously. Contribute to a positive guest experience through excellent service and attention to detail.

 

Reports to
Housekeeping Manager/Assistant Housekeeping Manager
Hours
As required
Duties & Responsibilities
  • Clean and prepare guest rooms, including making beds, replacing linens, removing trash, and refreshing amenities
  • Vacuum, mop, dust, and polish furniture and fixtures in rooms and public areas
  • Identify and report maintenance needs or safety hazards
  • Report and handle Lost & Found items according to hotel procedures
  • Manage laundry, garbage, recycling, and cleaning supplies efficiently
  • Prepare cleaning equipment and restock carts at the end of each shift
  • Support team members in completing shared workloads
  • Provide excellent customer service and strive to exceed guest expectations
  • Clean and maintain public areas, including staff bathrooms, gym bathrooms, and main lodge bathrooms
  • Respond to guest requests promptly and professionally
  • Maintain a friendly and courteous demeanor with guests and fellow staff members
  • Accurately track work hours by signing in and out each shift
  • Present a professional appearance with a clean-shaven face and tidy uniform
  • Comply with all safety procedures and protocols
  • Perform other duties as assigned by management

 

Experience
  • Previous housekeeping experience preferred but not mandatory
  • Exceptional attention to detail and customer service orientation
  • Physical ability to stand, bend, and lift up to 30 lbs
  • Team player with problem-solving abilities
  • Responsible, punctual, and dependable work ethic
  • Willingness to work flexible hours in all weather conditions

 

Please note that only applicants selected for further consideration will be contacted.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed. 

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-760-4474.

We look forward to receiving your application.

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© 2024
Canadian Rocky Mountain Resorts.
All rights reserved.
© 2024
Canadian Rocky Mountain Resorts.
All rights reserved.
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In the spirit of respect, truth and reconciliation the Canadian Rocky Mountain Resorts would like to acknowledge that we live, work and play on the traditional territories of Stoney Nakoda, Blackfoot, Tsuut’ina Nations as well as the Ktunaxa, Secwepemc, Mountain Cree, Metis Region 3, Metis Nation BC located within Yoho and Banff National Parks (Banff, Lake Louise and Field British Columbia).
We believe it is important to understand this land and to foster relationships and reconciliation with celebrating the place we value and respect today.
We are learning and look forward to developing more to our Land Acknowledgment message to add to our lodges and information. 

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