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Shuttle Driver

Primary Function

As key members of the Guest Services team, Shuttle Drivers are the face of Canadian Rocky Mountain Resorts, delivering both the first and last impressions to guests. This role is pivotal in providing exceptional care during guest arrivals and departures, offering efficient, informative, and exemplary customer service, and ensuring safe transportation.

Reports to
Bell Captain/Front Office Manager/Assistant Front Office Manager/Guest Services Supervisor
Hours
As required
Duties & Responsibilities
  • Greet, assist guests with luggage, and provide guest transportation by shuttle.
  • Offer guests information about lodge services, local area attractions, and facilities.
  • Communicate delays or issues impacting shuttle services.
  • Perform vehicle safety inspections and maintenance.
  • Adhere to safe driving practices based on training, weather, and road conditions.
  • Assist guest services through special deliveries, snow removal, lobby support.
  • Respond professionally to guest requests, questions, and concerns.
  • Maintain cleanliness of vehicles, bell storage areas.
  • Participate in emergency response procedures when required.
  • Attend training to acquire full knowledge of company policies, procedures.
  • Present professional appearance aligned with uniform standards.
  • Other tasks as assigned by leadership.
Experience
  • Valid driver’s license with clean abstract.
  • Previous hotel experience preferred.
  • Proven safe driving record with winter conditions experience.
  • Strong communication, organization and time management.
  • Able to lift up to 50 lbs. and endure physical demands.
  • Flexible schedule – able to workdays, evenings, weekends.
  • Familiarity with local area and attractions is a plus.

 

Please note that only applicants selected for further consideration will be contacted.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed. 

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-760-4474.

We look forward to receiving your application.

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