Maintenance Manager

Primary Function

To oversee the maintenance department at our lodge, ensuring high-quality maintenance work for guest satisfaction and safety. The Maintenance Manager supervises and directs the maintenance staff, focusing on optimal performance and maintaining lodge facilities to the highest standards.

Reports to
Lodge Manager
As required
Duties & Responsibilities
  • Oversee installation, repair, and maintenance of all lodge buildings, residences, and CRMR-owned structures.
  • Assist the Systems Operation Manager with mechanical systems maintenance (sewage treatment, water treatment, hot tub, generators, turbines, vehicles).
  • Manage maintenance staff, providing training and ensuring adherence to safety standards. Prioritize and delegate work, evaluate performance, and ensure timely completion of tasks.
  • Perform maintenance tasks including drywall repairs, plumbing, painting, tiling, snow removal, carpentry, and minor construction.
  • Operate heavy equipment for snow removal, large deliveries, and moving loads.
  • Develop work plans, routine checks, and project schedules, coordinating with other departments for minimal guest impact.
  • Handle maintenance staff scheduling, payroll, hiring, training, and performance evaluations.
  • Maintain records of completed work and communicate with department heads regarding planned work and concerns.
  • Identify improvement opportunities, cost-saving initiatives, and necessary upgrades.
  • Collaborate with Development Managers for project initiation and development.
  • Manage costing, scheduling, and implementation of project work.
  • Track parts, equipment, and consumables inventory, ensuring adequate supplies for operations.
  • Liaise with vendors for parts and equipment procurement, using the PO system for orders.
  • Maintain a clean, organized workshop and develop skills in Mechanical Systems.
  • Provide necessary safety equipment and training to staff, including specific training like Confined Space, Elevated Height/Fall Arrest, pool operator, etc.
  • Uphold safety standards and documentation, including hazard assessments.
  • Ensure environmental respect and prevent incidents.
  • Basic proficiency in Windows Word and Excel for reports and record keeping.
  • Respond to emergencies outside normal working hours, accommodating project work, emergencies, or staff shortages.
  • 5 years of general maintenance experience, with 2 years in a supervisory role preferred.
  • Valid driver’s license with a clean driving record.
  • Strong interpersonal skills and an excellent understanding of the hospitality industry.
  • Ability to learn new skills and technologies.
  • Flexibility to work various shifts.
  • Physical capability to perform tasks involving standing, bending, and lifting (up to 50 lbs)
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